PAGE 03/03 November 17, 2010 Alvin Garcia 1 Alvin, Thank you so much for bringing your situation to our attention. Our goal is always to do “Whatever It Takes” to see that all customers leave happy. Unfortunately, we did not live up to our normal Applebee's standards with you and apologize for your unfortunate experience at our Applebee's. Enclosed you will find a $150 Gift Certificate that we hope you'll use and enjoy a much better dining experience! We appreciate your patronage and do not want to lose it! If you would still like to discuss the situation, please fee! free to contact me. Thank you, Wendy Avwsumb ‘Apple Washinaton. 11co HPL Ros Pes 3H FH Alorgiag Mess Vitae PE Codea: 29213 Pace 2/03 (Orcas Island Family Modine, PC alechol given to her at restaurant Here fora problem this weekend. Went to Applebee's on Saturday right{the Sth of Nlovmguae ‘She ordered an oreo shake. When it was brought out, she drank it and gave a view sips to her Title brother. By the time she frished i, a waitress came back with te creo shake, They wore ‘pporently given a "mudd side shake” which had aloohol There were 2 ounces of Kahica it the chink. Ptwvas scared afterwards, couldnt sleep due to arvdety about what ehe hed ingested. Felt lightheaded and shaky. Nausea No hia. No dizziness. No feversichills. No abd pain. Patient Genios any significant PMH or PSH, u-ume student, Not exposed to agarette amoke, ‘Sister with some asthma tke symptoms. No Known Orug Allergies (Updated by ADMIN on 05/01/2010 04:34 PM) None Reported. Wi 1101b He 69.5in 8P: 12472 BM21.9 WWD NAD. Affect and behavior are normal and appropriate. Mucosa is pink and moist. Ghest CTA. Cor RRR without murraurs and normal PML Abdomen is aoft without masses or HSM. Ext without etre. Neuro exam grossly normal # ACCIDENTAL POISONING BY ALCOHOLIC BEVERAGES (€860.0}: fom restaurant as ‘above, doing o Discussed the problem withthe family. Doubt anything would show én blood tests at this point Pl seems to be doing ok at this tre ang doubt any eigncant long term Issues ftom this. am concsmed about the practices atthe restaurant thal would allow an alcholic beverage to be siven to 8 minor end the family plans to pursue this o be sure R doesn happen again FU as Roeded.