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April 2011 OPM Telework Guide

April 2011 OPM Telework Guide

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Published by Christopher Dorobek
April 2011 Office of Personnel Management telework guidance
April 2011 Office of Personnel Management telework guidance

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Published by: Christopher Dorobek on Apr 22, 2011
Copyright:Attribution Non-commercial

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04/22/2011

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April 2011
Guide to Teleworkin theFederal Government
 
Table of Contents
INTRODUCTION AND BACKGROUND ....................................................................................................................... 2Introduction ................................................................................................................................................................... 2Legislative Background ................................................................................................................................................. 2What is Telework? ......................................................................................................................................................... 4Definition .................................................................................................................................................................. 4Types of Telework Arrangements ............................................................................................................................. 4TELEWORK GUIDANCE BY AUDIENCE.................................................................................................................... 6Federal Agencies/Telework Managing Officers............................................................................................................ 6Telework Fundamentals ............................................................................................................................................ 6Agency Roles and Responsibilities ........................................................................................................................... 7Telework Policies ...................................................................................................................................................... 9Eligibility and Participation .................................................................................................................................... 14Training ................................................................................................................................................................... 16Telework Agreements ............................................................................................................................................. 17Telework Managing Officer (TMO) ....................................................................................................................... 18Reporting ................................................................................................................................................................. 20Managers and Supervisors........................................................................................................................................... 21How do Federal Managers and Supervisors Benefit from Telework? ..................................................................... 21How to Be an Effective Manager or Supervisor of Teleworkers ............................................................................ 21Employees ................................................................................................................................................................... 26Why Would I Want to Participate in Telework? ..................................................................................................... 26How to Be an Effective Teleworker ........................................................................................................................ 26ADDITIONAL GUIDANCE........................................................................................................................................... 30Safety........................................................................................................................................................................... 30Performance Management ........................................................................................................................................... 30Pay, Leave and Work Schedule Flexibilities ............................................................................................................... 30Pay........................................................................................................................................................................... 30Pay During Temporary Telework Arrangements .................................................................................................... 31Premium Pay ........................................................................................................................................................... 32Leave and Work Scheduling Flexibilities ............................................................................................................... 32Telework and Continuity of Operations ...................................................................................................................... 33Manager Responsibilities ........................................................................................................................................ 34Teleworker Responsibilities .................................................................................................................................... 34Washington, DC, Area Dismissal and Closure Procedures (Unscheduled Telework Option).....................................35 
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INTRODUCTION AND BACKGROUND
Introduction
The Federal Government is a leader in the use of innovative workplace flexibilities, includingtelework. In March 2010, President Obama hosted aWhite House Forumon flexibilities,emphasizing their vital role in recruiting and retaining the best and brightest workers and maximizingtheir effectiveness. Congress passed the Telework Enhancement Act of 2010 to catalyze expansion.Federal telework programs are established primarily to meet agency mission and operational needs.Telework saves money by helping government reduce real estate and energy costs and promotemanagement efficiencies; makes us more resilient in severe weather and other emergencies; improvesthe quality of employee work-life; and increases employment opportunities for persons withdisabilities.Advances in information technology have paved the way for increased telework. However,telework is not a new concept and is not necessarily dependent on the use of technology. The keyis for managers and employees to clearly define the work expectations and objectives, and then togive employees the tools and flexibility needed to get the job done.This
Guide to Telework in the Federal Government 
outlines practical information to assist Federalagencies, managers, supervisors, Telework ManagingOfficers
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, other staff responsible forimplementing telework, and employees. Perhaps you are an employee who would like to know moreabout telework. Maybe you manage or supervise teleworking staff and hope to develop a betterunderstanding of the day-to-day aspects of this important flexibility. You may be a Telework Managing Officer or another staff member tasked with oversight or operational responsibilitiesrelated to the telework program at your agency. Perhaps you are a labor representative with a need toknow the finer points of a great telework program. If any of these describe your situation, then this
Guide
is for you.
Legislative Background
For many years, laws addressing telework (under various names – “work at home,” “flexible work,”“telecommuting,” etc.) have been in effect for Federal employees. The initial legislative mandatefor telework was established in 2000(§ 359 of Public Law 106-346). This law states that “[e]achexecutive agency shall establish a policy under which eligible employees of the agency mayparticipate in telecommuting to the maximum extent possible without diminished employeeperformance.” Associated language in the conference report for this legislation expanded on thatrequirement where it said that “[e]ach agency participating in the program shall develop criteria tobe used in implementing such a policy and ensure that managerial, logistical, organizational, orother barriers to full implementation and successful functioning of the policy are removed. Eachagency should also provide for adequate administrative, human resources, technical, and logisticalsupport for carrying out the policy.”
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A
 
senior
level
 
official
 
at
 
each
 
agency
 
responsible
 
and
 
accountable
 
for
 
policy
 
development
 
and
 
implementation
 
related
 
to
 
the
 
agency’s
 
telework
 
program.
 
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