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Table Of Contents

1 PREFACE
1.1 ABOUT THIS RFP
2 ABOUT THE BANK
2.1 VISION STATEMENT
2.2 MISSION STATEMENT
3 PRE-QUALIFICATION CRITERIA FOR BIDDERS
4 THE PROJECT:
4.1 BACKGROUND
4.2 CONSORTIUM OF SERVICE PROVIDERS
4.3 CHANGES TO CONSORTIUM
4.4 ENGAGEMENT OF MULTIPLE BIDDERS
4.5 COOPERATION BETWEEN MULTIPLE BIDDERS
4.6 PREDOMINANTLY AN OPEX-MODEL
5 SCOPE OF WORK
5.1 TARGET GROUP:
5.2 BASIC BANKING PRODUCTS & SERVICES
5.3 COMPLIANCE REQUIREMENTS
5.4 THIRD-PARTY RISKS AND MITIGATION BY THE BIDDER
6 RESPONSIBILITIES OF THE BIDDER AND THE CONSORTIUM
6.2 RENDER FINANCIAL SERVICES
6.3 MEET HUMAN RESOURCE REQUIREMENTS
6.4 ENSURE TECHNICAL DELIVERABLES
7 FUNCTIONAL REQUIREMENTS
7.1 OVERVIEW
7.2 ENROLLMENT OF CUSTOMERS
7.3 ACCOUNT OPENING/PRODUCT REGISTRATION AND ACTIVATION
7.4 DELIVERY OF THE SMARTCARD
7.5 REPLACEMENT OF SMARTCARDS
7.6 SMARTCARDS FOR AGENTS
7.7 CUSTOMER OPERATIONS
7.9 HANDLING OF CASH BY THE BIDDER:
7.10 BIDDER’S OPERATIONS AT THE CUSTOMER CONTACT POINTS
7.18 REVIEW AND MONITORING MECHANISM
7.19 INTERNAL AND EXTERNAL AUDIT
8 TECHNICAL SPECIFICATIONS:
8.2 TECHNOLOGY ARCHITECTURE FOR THE SOLUTION
8.3 INTER-OPERABILITY
8.4 DATA BACKUP & CONTINGENCY PLANNING
8.5 TECHNOLOGY CONTROLS
8.6 BASIC FUNCTIONS OF THE APPLICATION
8.7 SMART CARD SPECIFICATIONS
8.8 BIOMETRIC/FINGER PRINT IMAGE ACQUISITION
8.9 MINUTIAE
8.10 INTEGRATION WITH UID SCHEME
8.11 CARDHOLDER’S IDENTITY DATA
8.12 HANDHELD DEVICES:
8.13 FINGERPRINT SCANNER
8.14 CENTRAL SMARTCARD MANAGEMENT SYSTEM
8.15 INTERMEDIATE SYSTEM / FI SERVER
8.16 INTERFACE WITH CORE-BANKING SYSTEM (FINACLE) OF THE BANK
8.17 CARD PERSONALIZATION:
9 BIDDER’S RESPONSE AND OPENING OF BIDS
9.1 GENERAL TERMS OF BID SUBMISSION
9.2 PREPARATION OF BIDS
9.3 CONTACT DETAILS FOR SUBMITTING THE PROPOSAL:
9.4 PROPOSAL FORMAT
9.5 TECHNICAL BID
9.6 CLARIFICATIONS TO RFP AND PRE-BID MEETING
9.7 COMMERCIAL BID
9.8 PERFORMANCE GUARANTEE
9.9 ORGANIZATION OF BID
9.10 OPENING OF THE BIDS
9.11 EXAMINATION OF THE BIDS
9.12 EVALUATION METHODOLOGY
9.13 OPENING OF COMMERCIAL BID AND EVALUATION
9.14 AWARDING OF CONTRACT
10 TERMS AND CONDITIONS
10.1 TERMS AND CONDITIONS OF THE PROPOSAL
10.2 RIGHT TO ALTER QUANTITIES
10.3 INTELLECTUAL PROPERTY RIGHTS
10.4 REPRESENTATIONS AND WARRANTIES
10.5 COMPLIANCE WITH LAWS
10.6 CANCELLATION OF THE ORDER
10.7 INDEMNITY
10.8 INSPECTION OF RECORDS
10.9 CORRUPT AND FRAUDULENT PRACTICES
10.10 PUBLICITY
10.11 CONFIDENTIALITY AND NON-DISCLOSURE
10.12 FORCE MAJEURE
10.13 ARBITRATION
10.14 JURISDICTION
10.15 TERMINATION
10.16 EFFECT OF TERMINATION
10.17 TECHNICAL BID FORM FORM-I
10.18 TECHNICAL BID FORM FORM-II
10.19 TECHNICAL BID FORM FORM-III
10.21 TECHNICAL BID FORM FORM-V
10.22 TECHNICAL BID FORM FORM-VI
10.23 TECHNICAL BID FORM FORM-VII
10.24 TECHNICAL BID FORM FORM- VIII
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Idbi Financial Inclusion Tender

Idbi Financial Inclusion Tender

Ratings: (0)|Views: 673 |Likes:
Published by Viswanath Toshniwal

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Published by: Viswanath Toshniwal on Apr 29, 2011
Copyright:Attribution Non-commercial

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12/10/2012

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