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,
TABLE
OF
CONTENTS
3
-1
4
_1
LETTER
FROM
THE
PUBLISHER
WHAT
IS TELEPRESENCE?
L6
1
ENDPOINTS
&
ENVIRONMENTS
10-
UNDERSTANDING
THE
VISUAL
COLLABORATION MARKETPLACE
ROBOTIC
TELEPRESENCE
l 
TALE
OFTHETAPE
-
26
1
ROBOTIC
TELEPRESENCE
28
-
APRIMER
THE
ROI
OF
TELEPRESENCE
IN
AL
3o
DOWN
ECONOMYWITHGEOPOLITICAL
STRIFE
36
_1
CREATING
TELEPRESENCE
ENVIRONMENTS
IN
THE
NEXT
ISSUE
OFTELEPRESENCE
OPTIONS
MAGAZINE
INFRASTRUCTURE,
MANAGED
SERVICES,
INTER-NETWORKING,
SECURITY,
AND
EXCHANGE-
FALL 2011
UNDERSTANDING VIDEO
NETWORKINFRASTRUCTURE
&
MANAGEMENT
THE
GREAT DEBATE:
THE
CASE FOR
MANAGED
SERVICES
VS
THE
CASE FOR
BUILDING
YOUR
OWN VNOC
UNDERSTANDING VIDEO
NETWORKINFRASTRUCTURE
&
MANAGEMENT
THE
VIDEO
CALL
CENTER
CONNECTING
TO
CONSUMERS
SECURING
VIDEO
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