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100 Ways to Say It

100 Ways to Say It

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Published by: tamasradu on May 03, 2011
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11/25/2012

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100 Ways to Say It in Business English
 
Copyright by Andrew D. Miles and English for Business
 
100
WAYS TO SAY IT IN BUSINESS ENGLISH
 
FOREWORD
 
This is an abridged version of my e-book,
250 Ways to Say It in Business English,
which I started compiling when a student asked me for a list of 
“phrases
 
to say” in different
business situations. He had gone through a fewEnglish courses and felt that teachers had always taught him the same
functions. “I‟ve
learnt how to ask someone to open a window several
times,” he comment
ed
, “but no one has told me
what to say when I have togive
 bad news.”
 
100 Ways to Say it in Business English
is for people who want a quick guide on what to say in common situations. Five examples have beenwritten for each function to give readers the opportunity to find the phrasethat suits their needs best.All in all, a choice of five hundred phrases that, I hope, can help you speak business English more effectively.The full book can be bought atwww.words300.com/booksfor $ 1.99. Itincludes two hundred and fifty situations, with thirty-three that referexclusively to telephoning. In total, well over a thousand expressions tohelp students with their business English.
ABOUT THIS E
-
BOOK
 
Copyright by Andrew D. Miles, Barcelona, 2010.All rights reserved. No part of this publication may be reproduced, storedin a retrieval system, or transmitted, in any form without writtenauthorization from the author.You may reach the author at
,at
+ 34 934 230229 or at these websites:www.englishphone.biz
 – 
 – 
 
 
100 Ways to Say It in Business English
 
Copyright by Andrew D. Miles and English for Business
 
LIST OF CONTENTS
 
INTRODUCTIONS
 
1.
 
Introduce yourself formally2.
 
Introduce yourself less formally3.
 
Reply to a formal introduction4.
 
Reply to an informal introduction5.
 
Introduce yourself before a speech6.
 
Introduce people to the public7.
 
Say hello
STARTING A SPEECH OR MEETING
 
8.
 
Signal the start of a speech9.
 
Start a meeting10.
 
Introduce a summary11.
 
Explain your purpose formally12.
 
Explain your purpose informally
PRESENTING
 
13.
 
Present the first item14.
 
Present the next item15.
 
Present evidence formally16.
 
Present evidence less formally17.
 
Present data in order18.
 
Present apparently contrasting data
ASKING
 
19.
 
Ask for information20.
 
Ask for evidence21.
 
Ask for additional information22.
 
Ask for further details23.
 
Ask about meals24.
 
Ask how to contact
CORRECTING
 
25.
 
Correct misunderstanding26.
 
Correct what‟s wrong
 
CONDUCTING A MEETING
 
27.
 
Keep a meeting in order28.
 
Keep a meeting in track 29.
 
Come back to a topic30.
 
Postpone an issue31.
 
Focus on the main issue32.
 
Emphasise on a point33.
 
Play down a point34.
 
Slow down a meeting35.
 
Move the meeting forward
CHANGING TOPICS
 
36.
 
Change topics formally37.
 
Change topics less formally38.
 
Change topics informally
INTERRUPTING
 
39.
 
Interrupt very politely40.
 
Interrupt politely41.
 
Interrupt strongly42.
 
Interrupt very strongly43.
 
Avoid interruption44.
 
Allow interruption
AGREEING
&
DISAGREEING
 
45.
 
Check for consensus46.
 
Agree with opinions47.
 
Disagree partially48.
 
Disagree strongly49.
 
Disagree less strongly50.
 
Disagree politely51.
 
Soften disagreement
RESERVATION
52.
 
Express reservation
INSTRUCTIONS
 
53.
 
Give instructions
 – 
start54.
 
Give instructions
 – 
continue55.
 
Give instructions
 – 
finish
GOOD
&
BAD NEWS
 
56.
 
Introduce good news57.
 
Introduce bad news formally58.
 
Introduce bad news informally59.
 
Express condolence
COMPLAINTS
&
CERTAINTY
 
60.
 
Complain strongly61.
 
Complain less strongly62.
 
Reply to complaint

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