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Table Of Contents

Types of managers
Managerial Skills
Managerial roles
service organizational models
Health Service Organizational Model
Goals
Institutional Goals
Nursing Department Goals
Nursing Unit Goals
Organizational Climate
Learning Activities:
Systems Theory
Organizational Structure
Organizational characteristics
Organizational Principles
Organizational Concepts
Types of Formal Organization Structures
Line and Staff Pattern/Relationship/in an Organization
Matrix Organizational Structure
Functional Line and Staff Pattern
Systems of Nursing Service Delivery
Team Nursing
Primary Nursing
Case Management
Definitions
Management Functions of a Nurse Manager
Planning
Organizing
Establishing Objectives
Delegation
Staffing
Directing
Coordinating
Controlling
Learning Activities
DECISION MAKING
Decision Making
Types of decisions
Steps of logical Decision Making
Factors Influencing Decision Making
Implications for Nurse Managers
Decision Making Tools
Barriers to Effect Decision-Making
Learning activities
MANAGEMENT
Leadership and Management Theories
Early Leadership Theories
Behavioral Theories
Authoritarian-Democratic-and Laissez-Faire styles
Management Theories
3. Contemporary Leader-Manager Theories
Motivating Staff
Motivation Theories
Transformational Leadership
Nurses Role- as- a Leader
Obtaining and Using Power
Bases of Power
Application to Nursing
Human Resource Management
B. Retaining Employees
Methods and Techniques of Training
Performance Appraisal
II. Budgeting
Per Diem
III. Material management
Managing equipment
IV. Managing Time
Preparing duty roster
Evaluation
Roles of Evaluation
Levels of Evaluation
Steps of evaluation
Types of evaluation
Learning activity
COMMUNICATION
of communication
Communication
The Message
the communication process
The Communication process
Blocks to Communication
Communication Networks
GROUP DYNAMICS
Group Dynamics
Task Behaviors of a Group
Phases of Small Groups
Techniques for Decision Making in Small Groups
Brainstorming
Nominal Group Technique
Delphi Method
Team Work
Conflict within teams
Standards
CONFLICT RESOLUTION
Conflict Resolution
Types of Conflict
Interpersonal Conflicts
Inter-group conflicts
Personal Group Conflicts
Conflict Resolution Theory
Manifest behavior
Manifest behavior
Conflict Resolution or Suppression
Win- Win Strategies
Conflict Management /Styles of Approaching
Avoidance
Accommodation
Collaboration
MANAGEMENT OF CHANGE
Management of Change
Purpose of change
Factors that cause change
Lewin’s 3 Step model of the change Management
Making the change process Effective
Managing resistances to change
PROJECT PLAN MANAGEMENT
Project Plan Management
Developing Detailed project Activities
Learning Activity
History of Quality Assurance
Quality Assurance Process
REFERENCES
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LN_nsg_ldrshp_final

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Published by mimzmimz

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Published by: mimzmimz on May 08, 2011
Copyright:Attribution Non-commercial

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02/09/2013

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