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The underlying theme of the year 2010 has been effects of recession on these geographies have
recovery of the Global economy from the lingered on for a longer time. These regions however,
unprecedented economic crisis of 2007-09. World have seen pick up in demand as the year
GDP, which had declined by 0.6 per cent in 2009, progressed.
grew at 5 per cent in 2010 and is expected to stabilize
The share of emerging markets in total
at about 4.4 per cent in 2011. The Indian Economy
exports has increased from 9.4 per cent in 2009-10
has bounced back and is estimated to grow at
to 9.7 per cent in 2010-11. This trend towards a
8.6 per cent in 2010-11 as compared to 8 per cent in
broader geographic market exposure is positive
2009-10.
for the industry, not only as de-risking measure 1
The Indian IT-BPO Industry has also witnessed but also as a means of accelerating growth by
robust recovery in 2010-11. The revenue aggregate tapping new markets.
of IT-BPO industry is expected to grow by 19.2 per
The Indian domestic IT market continues to
cent and reach US $ 88.1 billion in 2010-11 as
grow in 2010-11. The revenue from the domestic
compared to US $ 73.9 billion in 2009-10.
market (IT Services, software products and BPO) is
The Indian software and services exports expected to grow from US $ 14.2 billion in 2009-10
including ITeS-BPO exports is estimated at US $ to US $ 17.1 billion in the year 2010-11, an
59 billion in 2010-11, as compared to US $ 50 billion anticipated growth of about 20.4 per cent. IT
in 2009-10, an increase of 18.0 per cent. The IT services is one of the fastest growing segment in
services exports is estimated to be US $ 33.5 the Indian domestic IT market. It is driven by
billion in 2010-11 as compared to US $ 27.3 billion localized strategies designed by service providers.
in 2009-10, showing a growth of 22.7 per cent. BPO India remains an integral part of the global
exports is estimated to grow from US $ 12.4 billion sourcing strategy, and registered a growth rate twice
in 2009-10 to US $ 14.2 billion in 2010-11, a year-on- that of other competitors in the global sourcing arena,
year (Y-o-Y) growth of 14.5 per cent. IT services to account for approximately 55 per cent of the
contributed 57 per cent of total IT-BPO exports in addressable global sourcing market in 2010, up from
2010-11, followed by BPO at 24 per cent and 51 per cent in 2009. It is estimated that India- based
Software products/engineering services at 19 per resources account for about 60-70 per cent of the
cent. offshore delivery capacities available across the
leading multinational IT-BPO players.
The US and the UK remain key markets for Indian
IT-ITeS exports in 2010-11 accounting for about 61.5 This phenomenal growth of the Indian IT-ITeS
per cent and 17.2 per cent of total IT-BPO exports sector has had a perceptible multiplier effect on the
respectively. Revenue growth from Continental Indian economy as a whole. The sector has grown
Europe however, has been relatively tepid, as the to become the biggest employment generator and
has spawned the mushrooming of several ancillary National e-Governance Plan (NeGP) was approved
industries such as transportation, real estate and on 16th May 2006. NeGP consists of 27 Mission
catering. Consequently, this sector has created a Mode Projects (MMPs) encompassing 9 Central
rising class of young consumers with high MMPs, 11 State MMPs and 7 integrated MMPs that
disposable incomes, triggered a rise in direct-tax span multiple backend Ministries/ Departments. It
collections and propelled an increase in consumer also includes 8 program support components aimed
spending. at creating the right governance and institutional
mechanisms, core infrastructure, policies &
The IT-ITeS industry has created career
standards and the necessary legal framework for
opportunities for the youth, provided global exposure
adoption of e-Governance in the country. It is
and offered extensive training and development.
implemented at the Central, State and Local
Furthermore, the industry has been a front-runner in
Government levels.
bridging the gender divide in the Indian workforce
(over 30 per cent of employees are women; over 60 State Wide Area Networks
per cent of industry players employ differently abled
State Wide Area Network (SWAN) is envisaged
people).
as the converged backbone network for data, voice
The IT-BPO industry has played a key role in and video communications throughout a State/UT
putting India on the world map. The industry has and is expected to cater to the information
attracted more than 10 per cent of total FDI flowing communication requirements of all the Departments.
into India. The industry also led in the development of Under this Scheme, technical and financial
the Indian organizations as global multinationals -– assistance is being provided to the States/UTs for
with over 400 delivery centres (outside India), the establishing SWANs to connect all State/UT
industry has presence in 52 countries, and 200 cities Headquarters up to the Block level via District/Sub-
with more than 10 organisations listed on overseas Divisional Headquarters, in a vertical hierarchical
stock exchanges and more than 400 Fortune 500 structure with a minimum bandwidth capacity of
2 customers. 2Mbps per link. As on 31st December, 2010, SWAN
is operational in 23 States/UTs.
Direct employment within the IT-BPO sector
is expected to grow by 10.4 per cent to reach State Data Centres
2.5 million in 2010-11 with over 2,40,000 jobs being
State Data Centre has been identified as one of
added during the year. The indirect employment
the important elements of the core infrastructure for
attributed to the sector is estimated to be about
supporting e-Governance initiatives under NeGP.
9.0 million in 2010-11 as compared to 8.2 million in
Under the SDC Scheme, it is proposed to establish
2009-10.
Data Centres in all the States/UTs so that common
The spectacular growth performance in the IT- secure IT infrastructure is created to host State level
BPO industry in the last decade has helped the e-Governance applications/Data to enable seamless
industry contribute substantially to India's GDP. In delivery of Government to Government (G2G),
2010-11, the IT-BPO industry's contribution to GDP Government to Citizen (G2C) and Government to
is estimated to be 6.4 per cent as compared to 6.2 Business (G2B) services duly supported by State
per cent in 2009-10. Wide Area Network and Common Service Centres
established at the village level. As on 31st December,
The IT-BPO Industry has enormous potential to 2010, 3 SDCs have been made operational. SDCs
grow in the years to come. By the fiscal year 2015, in 14 States are under implementation.
the industry's aggregate revenue is expected to
reach US $ 130 billion, a CAGR of about 14 per cent
Common Services Centres
from the year 2010-11 and contribute about 7 per The Government has approved the Common
cent to India's GDP. Services Centres (CSCs) Scheme for providing
support for establishing 100,000 Common Services
National e- Governance Plan
Centres in 600,000 villages of India. The Scheme
A major initiative of the Government for envisions CSCs as the front-end delivery points for
ushering in e-Governance on national scale, called Government, private and social sector services to
rural citizens of India, in an integrated manner. As of Out of these twenty six applications -twenty two are
December 2010, number of CSCs rolled out in 31 in the area of Solar Photovoltaic (SPV), one is in the
States of India is 87,594. area of Semiconductor Fab, one is in the area of
ATMP & specified storage devices and two are in
It has been decided that the Common Services
the area of LCD Panels. These applications are being
Centres will be suitably repositioned to be a network
evaluated.
of Panchayat level Bharat Nirman Common Services
Centres, to provide Government services to the A Task Force was set up by the Department in
citizens in rural areas. Accordingly, the CSCs are August 2009 to suggest measures to stimulate the
to be leveraged for various services for Bharat growth of IT-ITeS and Electronics Hardware
Nirman and flagship Schemes like NREGA, NRHM Manufacturing Industry. The recommendations of the
and SSA. Task Force have been examined by the Department
in consultation with implementing Ministries/
Capacity Building Scheme
Departments.
In order to provide a mechanism for adequate
Skill Development in IT
capacity building and training for end user, a
Capacity Building Scheme has been approved Government of India announced the National
in January 2008. This envisions establishment Skill Development Policy which has set a target of
of institutional framework for State Level skilling 500 million persons by 2022. The policy also
Strategic decision-making including setting-up aims at taking the advantage of demographic
of State e-Governance Mission Team. A permanent dividends, i.e. increasing population of working age
CB Management Cell (CBMC) has been established. group in India. The Department has been listed as
State e-Governance Mission Team has been setup a part of the skill development initiative and has
in 27 States/UTs. been given a target to train 10 million persons by
the year 2022 in the domain of Electronics,
e-District
Information and Communication Technology. The 3
e-District is a State Mission Mode Project under Department has prepared a road map for achieving
the National e-Governance Plan. The Project aims to the set target.
target certain high volume services currently not
covered by any MMP under the NeGP and to
Cyber Law
undertake backend computerization to enable the The Information Technology Act 2000, a legal
delivery of these services through Common Services framework for transactions carried out electronically,
Centres. was enacted to facilitate e-Commerce, e-Governance
and to deal with computer related offences. The
The Department has approved 16 Pilot
Principal Act was amended through the Information
e-District projects covering 41 districts. Pilot
Technology (Amendment) Act, 2008 to include
projects have been launched/ gone live in 18 districts
across 6 States. The pilot project is in advance stage provisions for new forms of cyber crimes like cyber
of implementation in 8 States. terrorism, identity theft, child pornography, breach
of confidentiality and leakage of data by intermediary
Electronics/IT Hardware Manufacturing and e-Commerce frauds. The Rules pertaining to
sections 52, 54, 69, 69A and 69B of the Information
Electronics Hardware Manufacturing continues
Technology (Amendment) Act, 2008 have been
to be a thrust area for the Government. The Special
notified.
Incentive Package Scheme (SIPS) that was
announced on 21st March 2007 to encourage Cyber Security
investments for setting up Semiconductor Fabrication
With the passage of Information Technology
and other micro and nano technology manufacture
(Amendment) Act 2008, Indian Computer
industries in India has received very positive
Emergency Response Team (ICERT) has been
response from prospective investors.
designated as Nodal agency for coordinating all
Under the scheme twenty six applications in all matters related to cyber security and emergency
seeking financial assistance have been received. response. It is now assigned with the task of
oversight of the Indian cyber space for enhancing IT Research Academy
cyber protection, enabling security compliance and
IT Research Academy (ITRA) is a programme
assurance in Government and critical sectors and
to build a national resource for advancing the quality
facilitating early warning & response as well as
and quantity of R&D in IT while institutionalizing an
information sharing and cooperation. In order to
academic culture of IT based problem solving and
have the optimum uptime and support 24x7
societal development by closely collaborating teams
operations of ICERT, initiatives have been taken to
of researchers and institutions having expertise in
setup a Disaster Recovery site at C-DAC,
the different aspects of the chosen research or
Bengaluru.
application problems. The ITRA will focus on
National Knowledge Network strengthening the nation's competitiveness by
expanding the R&D base in IT, especially by
Government had decided to establish a National
leveraging the large IT education sector and IT users
Knowledge Network (NKN) which will consist of an
such as Government, industry and other
ultra-high speed Core (multiples of 10Gbps and
organizations.
upwards), and over 1500 nodes covering all
universities, research institutions, libraries, Centre for Development of Advanced
laboratories, hospitals and agricultural institutions Computing
across the country.
Centre for Development of Advanced
In the initial phase, a core Backbone Computing (C-DAC) is the premier R&D organization
consisting of 18 Points of Presence (PoPs) have of the Department for carrying out R&D in IT,
been established with 2.5 Gbps capacity. A total Electronics and associated areas. During the year,
of 104 Institutions have been connected to NKN C-DAC carried out technology developments in the
and 15 virtual classrooms have been set up. areas of interconnect technologies, system software,
Reconfigurable Computing Systems (RCS), Grid
4 Indian Languages Technologies middleware and various areas of scientific and
engineering applications.
To enable wide proliferation of ICT in Indian
languages, the Department has taken a major C-DAC developed and commissioned High
initiative to make available Software tools & fonts in Performance Computing (HPC) facilities at Indian
various Indian languages freely to the general public. Institute of Science and Education Research (IISER),
Software tools & fonts for 22 constitutionally Pune for promoting supercomputing related domain
recognized Indian Languages have been released specific research; Dar-es-salaam Institute for
in public domain for free mass usage. Technology, Tanzania for work in the field of Weather
Prediction and National Centre for Medium Range
Machine Translation systems from English to
Weather Forecasting (NCMRWF), Noida for high end
8 Indian languages in the tourism domain with varying
research in climate modeling.
efficiency have been developed. Machine Translation
Systems for 9 Bidirectional pairs of Indian languages National Informatics Centre
with varying efficiency have been developed.
National Informatics Centre (NIC), an
Free and Open Source Software Initiative attached office of the Department, is a premier
S&T organization. It has been playing a
Indian industry/ SMEs can benefit from the
significant role in using ICT to streamline internal
liberal licensing norms of Free and Open Source
Government functions and facilitating
Software (FOSS) which enables software to be freely
implementation of e-governance. Accordingly,
modified and distributed. GNU/Linux Bharat
NIC has been engaged in setting up of Internet/
Operating System Solutions (BOSS) desktop
Intranet Infrastructure, preparing IT Plans and
version 4.0 with support for all 22 constitutionally
developing IT enabled Services including G2G,
recognized Indian languages and BOSS Advance
G2B, G2C and G2E portals.
Server version 1.0 has been released for
deployment. 27 BOSS Support Centres have been A number of major initiatives have been
established across the country. undertaken by NIC for strengthening backend
automation and implementation of citizen centric the performance of the Government by preparing a
services. E-payment for various Government Results-Framework Document (RFD), which provides
services, SMS service for sending alerts and a summary of the most important results that a
updates, e-tendering, e-office, web based counseling Department/Ministry expects to achieve during the
for admission into professional courses are some financial year.
such activities. In accordance with this, the Department
GePNIC, e-Tendering solution of NIC for prepared RFD for 2009-10 and 2010-11 with a vision
entitled 'e-Development of India as the engine
various Departments was implemented in a
for transition into a developed nation and an
number of States. Cumulatively 48294 tenders
empowered society' with five core areas namely:
worth 66,864.79 Crore in value were processed
e-Government, e-Industry, e-Innovation /R & D,
using GePNIC system.
e-Learning and e-Security. The Results with respect
Results-Framework Document and Strategic to RFD 2009-10 were duly evaluated and the
Plan Department achieved an overall composite score
of 97.45 per cent indicating excellent performance.
Government of India has approved the outline
of a "Performance Monitoring and Evaluation System In addition to this, the Department has prepared
(PMES) for Government Departments" to measure a Strategic Plan for the next five years.
5
Industry Profile
Major Policy Initiatives semiconductors and other high tech electronic
products, attract global investments as well as
The Information, Communication Technology and bridge the viability gap due to lack of adequate
Electronics (ICTE) is the world’s largest and fastest infrastructure and ecosystem, a Special Incentive
growing industry. ICTE is increasingly finding Package Scheme (SIPS) was announced by the
applications in all sectors of the economy and thus Government on 21.3.2007. The last date for receipt
is accepted as a key enabler in development. Today, of applications under the Scheme was 31.3.2010.
India is a large, vibrant and one of the fastest growing Twenty six applications in all, twenty two in the area
economies in the world. As a result of impressive of Solar Photovoltaic (SPV), one in the area of
6 growth of the economy, steadily increasing buying Semiconductor Fab, one in the area of ATMP &
power of the people and aspirations of the young, specified storage devices and two in the area of
the consumption of electronics gadgets in the country LCD Panels seeking financial assistance under the
is growing fast. India is one of the World’s fastest Scheme have been received and are being
growing electronics hardware markets. The domestic evaluated.
demand of electronics hardware is estimated at US$
400 billion by 2020. This provides a huge opportunity Task Force to suggest measures to stimulate
for India to become an electronics hardware the growth of IT-ITeS and Electronics
manufacturing hub to meet its domestic requirements Hardware Manufacturing Industry in the
as well as the global requirements. Therefore, the country
Government has accorded high priority to this sector.
In the backdrop of the unprecedented global
The Government has identified growth of economic downturn, the Department constituted a
electronics hardware manufacturing sector as a thrust Task Force in August 2009, to make
area and has taken a number of steps on an on- recommendations covering strategies to augment
going basis for promotion of this industry in the the growth of the IT software and IT enabled services
country. Setting up of a Mission to implement sector in the context of global developments; the
schemes and policies in a focused and targeted steps needed to accelerate domestic demand for
manner, incentivization, eco-system development electronics hardware products, IT & IT enabled
and attracting investment in electronics hardware services and boost domestic manufacturing in
manufacturing sector are amongst the major Electronics hardware sector. The Task
initiatives which are under consideration of the Force submitted its Report on 11th December, 2009.
Government to take advantage of this opportunity.
As per the Report of the Task Force, the demand
The major initiatives taken by the Government are:
for electronics hardware in the country is projected
Special Incentive Package Scheme (SIPS) to increase from the present US$ 45 billion in 2009
to US$ 400 billion by 2020. As against this demand
In order to create a conducive environment for projection, electronics hardware production (supply)
manufacture of high technology, capital intensive is projected to grow from US$ 20 billion in 2009 to
US$ 400 billion by 2020, including exports of US$ The general Export Promotion Capital Goods
80 billion. (EPCG) Scheme allows import of capital
goods at 3 per cent customs duty, subject
The Task Force, in its report has made a set of to an export obligation equivalent to 8 times
recommendations which have been examined by of duty saved on capital goods
the Department in consultation with implementing imported under EPCG scheme, to be
Ministries/Departments. At the same time, a high f u l f i l l e d i n 8 years reckoned from
level Committee has also submitted a report on Authorization issue-date. However, a Zero
measures to promote manufacture of electronic duty EPCG Scheme is available to
hardware including telecom equipment in India. exporters of electronic products. It allows
Most of the recommendations made by the Task import of capital goods at zero per cent
Force are already at various stages of customs duty, subject to an export
implementation by the concerned Ministries/ obligation equivalent to 6 times of duty
Departments of Government of India. Based on saved on capital goods imported under
above recommendations, following five key EPCG scheme, to be fulfilled in 6 years
initiatives have been identified: reckoned from Authorization issue-date.
The estimated production figure for this segment Communication and Broadcasting
for 2010-11 is 18,190 Crore as against 15,160 Equipments
Crore in 2009-10, a growth of about 20 per cent.
Communication Technology is a key driver for
Computer Hardware development and growth. India is third largest in
the world in terms of gross telephone subscribers,
India is one of the fastest-growing IT systems and second largest in Asia. The gross telephone
and hardware market in the Asia-Pacific region. Most subscribers in the country reached 787.28 Million
of the prominent global vendors and some locals at the end of December, 2010. Total wireless
have strong presence in the Indian market. Most subscribers are 752.19 million as on December,
MNCs have their assembly units in India. 2010. The total Wireline subscribers are 35.09 million
as on December, 2010. The overall Tele-density in
BFSI (Banking, Financial Services and
India reached 66.16 per cent in December, 2010
Insurance), telecom, ITeS (Information Technology
with overall urban and rural tele-densities being
enabled Services), manufacturing verticals, Small &
147.88 and 31.18 respectively. The total broadband
Medium Enterprises (SMEs), e-Governance and
(256 kbps download) subscriber base of India is
households are the key drivers of the IT systems
10.92 million in December, 2010.
and hardware market in India. With significant IT
adoption plans on the anvil, the IT systems and The FM radio policy has been well received and
hardware market is expected to expand rapidly in there are a total of 248 channels operated by 42
the ensuing years. operators in 84 cities at the end of September, 2010. 11
PC sales are expected to record a growth of Besides the free DTH service of Doordarshan,
12 per cent in 2010-11 to touch 9.7 million. The there are 6 private DTH licensees, offering their
Notebook sales are estimated to be 3.5 million in services to the DTH subscribers. As on 30.9.2010,
2010-11 against 2.5 million in 2009-10, a growth their reported subscriber base is 26.44 million. It is
of 40 per cent. This shows that Notebooks have set to overtake the US as the largest DTH market in
caught the fancy of the consumers. Desktop the world by 2012. This segment is expected to
sales are expected to reach 6.2 million in 2010- add 10-12 million subscribers every year. DTH with
11 against 5.5 million in 2009-10, a growth of 12.7 its digital picture and sound quality is able to deliver
per cent. a much better performance vis-a-vis the analog cable
operators. The growth is from both the urban area
As regards servers, sales posted a growth of (where subscribers are moving away from cable)
41 per cent during second quarter 2010-11 on and rural area (where cable has not reached). Local
account of the easing of the Economic slowdown. manufacturing of Set-Top Box has now commenced
Establishments which had been postponing their and is meeting about 25 per cent of the total
major IT purchases in last few quarters are now ready requirement of the DTH industry. Number of Set
to invest in IT, which could be the major reason for Top Boxes (STBs) installed in CAS notified areas of
the growth in the server sales. The Server market is Delhi, Mumbai, Kolkata and Chennai increased from
expected to register positive growth in the future 7,70,519 in June-2010 to 7,75,876 in September-
as the Server market expands to smaller cities and 2010.
Small and Medium Businesses (SMBs). The small
city growth is largely fuelled by the larger The estimated production figure for this segment
organizations strengthening their base in smaller for 2010-11 is 32,550 Crore as against 31,000
cities on account of cost advantages. The SMB Crore in 2009-10, a growth of about 5 per cent.
growth is largely fuelled by the adoption of non-
Strategic Electronics
traditional businesses like education, retail,
healthcare & hospitality, etc. The strategic electronics segment envelops
12
satellite based communication, navigation and The estimated production figure for this segment
surveillance system, radars, navigational aids, for 2010-11 is 7,680 Crore as against 6,980 Crore
sonars, underwater electronic system, infra-red in 2009-10, a growth of about 10 per cent.
based detection and ranging system, disaster
management system, internal security system, etc. Electronic Components
The Indian strategic electronic industry has been The production figure for this segment for the
able to meet the bulk of the requirements of India’s year 2010-11 is estimated to be around 14,970
defence and paramilitary forces.
crore as against 13,610 Crore in 2009-10,
India’s defence, aerospace and nuclear sectors registering a growth of about 10 per cent.
are poised for substantial growth on the back of
The electronic component segment caters to the
economic growth and the need to maintain national
consumer electronics, telecom, defense and IT
and energy security. The role of IT in defence is
verticals. The growth in these segments is key
expanding with the new focus on cyber security.
determinants for the growth of electronic components.
Driven by geo-political considerations, India is The key constituents include semiconductor,
expected to be one of the top-5 markets for defence capacitors, and resistors, picture tubes, x-ray tubes
equipment by 2015. Similarly, economic growth and and cathode ray tubes.
a focus by commercial aircraft manufacturers on low-
cost countries are expected to create growth in the The demand in consumer electronics and mobile
aerospace market in emerging markets in general segment in India has maintained its growth trend in
and India in particular. The civilian nuclear agreement the year 2010-11. The growth in electronic
between the US and India will enable commerce and components is led by the increase in domestic
cooperation, in particular allowing India to collaborate consumption of IT products from residential,
with global companies on nuclear projects. India c o m m e r c i a l a n d e n t e r p r i s e . F u r t h e r, t h e
has an opportunity to play an important role in this e-Governance initiatives of the government boost the
global phenomenon. demand for the segment.
13
The growth in this segment has been driven by 19 per cent, with aggregate revenues of US $ 76
growth of semiconductors. Semiconductor billion in 2010-11. The IT-ITeS industry has geared
manufacturing extends beyond wafer fabs to include itself by increasing its cost efficiencies, utilization
Assembly, Test, Mark and Packaging facilities rates. It has diversified into new verticals and
(ATMPs), solar photovoltaic, optical LEDs, displays, shifted its business and pricing models. India is
display panels, storage devices and advanced micro regarded as the premier destination for the global
and nanotechnology products. These products and sourcing of IT-ITeS, accounting for almost 55 per
other semiconductor devices are used in several cent in 2010 up from 51 per cent in 2009, of the
applications, such as telecommunications for global sourcing market.
ubiquitous accessibility in electronics and consumer
applications for product quality (e.g. PCs, mobile The Indian software and services exports
phones and TV sets), and in the automotive industry including ITeS-BPO (excluding hardware exports)
for safety, energy saving and driver assistance. is estimated at US $ 59 billion ( 2, 69, 630 Crore) in
year 2010-11 as compared to US $ 50 billion
Software and Services Sector ( 2, 37,000 Crore) in year 2009-10, an 18.0 per cent
The Indian Information Technology - Information growth in dollar terms and 13.8 per cent in rupee
Technology enabled Services (IT-ITeS) industry has terms. IT services segment within exports
continued to perform its role as the consistent exhibited fastest growth of 22.7 per cent in
growth driver for the economy. In 2010-11 the dollar terms (12.3 per cent in rupee terms) in
IT-ITeS industry has witnessed remarkable 2010-11. This segment has contributed US$ 33.5
rebound. Amidst speculation and an uncertain billion ( 1,53,095 Crore) in 2010-11 as against US$
global economic environment, the Indian IT-BPO 27.3 billion ( 1,29,402 Crore) in 2009-10. BPO
industry once again exhibited buoyancy and exports have witnessed a growth of 14.5 per cent
maturity, reflected through a strong customer in dollar terms (10.4 in rupee terms) and is estimated
demand. The Indian Software and Services Industry to be US $ 14.2 billion ( 64,894 Crore) during 2010-11
(excluding hardware) is estimated to grow by as against US $ 12.4 billion ( 58,776 Crore)
during 2009-10. Software Products and Engineering generated 13.5 per cent increase in revenue during
Services exports have witnessed a growth of 13 per 2010-11. Exports to emerging markets (APAC, RoW)
cent in dollar terms ( 8.9 per cent in rupee terms) in have expanded by 22.3 per cent accounting about
2010-11 and is estimated to be US $ 11.3 billion 9.7 per cent of total exports in 2010-11. This trend
( 51,641 Crore) during 2010-11 as compared to towards a broader geographic market exposure is
US $ 10 billion ( 47,400 Crore) during 2009-10. positive for the industry, not only as de-risking
measure but also as a means of accelerating growth
Indian IT-ITeS exports are well diversified across by tapping new markets. Over 600 Multinational
a wide range of mature and emerging vertical Companies have been sourcing product
markets. Banking, Financial Services & Insurance development and engineering services from their
(BFSI) remains the largest vertical market centres in India. The growing nature of
accounting for over 40.8 per cent of the Indian IT-ITeS responsibilities and ownership assumed by these
exports in year 2010-11 as compared to 40 per cent India based resources are helping India evolve into
in 2009-10. The emerging verticals (retail, healthcare, a strategic hub for R&D.
media, utilities and transport) are growing faster
Though the IT-BPO sector is export driven, the
around 21 per cent and accounting for over 24 per
domestic market is also significant. The revenue
cent of total exports in 2010-11. Other verticals from the domestic IT market (excluding
including hi-tech/ telecom and manufacturing has hardware) is expected to grow to about US $
also witnessed double digit estimated growth of 17.1 billion ( 78,700 Crore) in 2010-11 as compared
around 10 per cent and 17 per cent respectively to US $ 14.2 billion ( 67,800 Crore) in 2009-10
during 2010-11. showing a growth of 20.4 per cent in dollar terms
and 16 per cent in rupee terms. The domestic IT
Growing strong for the past few years, it is
services, which accounts for about 63.6 per cent of
expected that the emergence of the KPO market
the domestic IT-BPO market is expected to grow
will offer high-value services in off shoring and help
by 21.1 per cent in dollar terms and 16.8 per cent in
the Indian ITeS Industry to climb the global value
14 rupee terms in 2010-11. BPO demand in the
and knowledge chain. Skilled manpower and
domestic market has witnessed noticeable growth
multilingual capabilities combined with the over the past few years. The domestic BPO revenue
advantages of lower costs can help the country to is estimated to increase from US $ 2.3 billion
emerge as a front-runner in KPO globally. India has ( 10,900 Crore) in year 2009-10 to about US $ 2.8
a large pool of skilled manpower like chartered billion ( 12,700 Crore) in year 2010-11, a growth of
accountants, doctors, MBAs, lawyers, research 21.7 per cent in dollar terms and 16.5 per cent in
analysts, etc., which would add value to the global rupee terms. The domestic software products and
KPO business and its high-end processes like engineering services accounting for 20 per cent of
valuation research, investment research, patent the domestic IT-BPO market is estimated to generate
filing, legal and insurance claims processing, online revenue growth of around 10.8 per cent in dollar terms
teaching, media content supply, etc. The transition and 13.6 per cent in rupee terms in 2010-11.
from the BPO to the KPO, which offers a high quality
Indeed, the phenomenal growth of the Indian
of human capital and ICT enablement, can be
IT-ITeS sector has had a perceptible multiplier effect
relatively smooth as our IT-ITeS companies are well
on the Indian economy as a whole. In addition to
established.
the direct positive impact on National Income, the
The industry has witnessed broad based growth sector has grown to become the biggest employment
across verticals and geographies. The US and the generator and has spawned the mushrooming of
several ancillary industries such as transportation,
UK remain the key markets for Indian IT-ITeS exports
real estate and catering. Consequently, this sector
(excluding hardware), accounting for about 80 per
has created a rising class of young consumers with
cent of the total exports in the IT-ITeS sector. The
high disposable incomes, triggered a rise in direct-
revenue from US market has witnessed a growth
tax collections and propelled an increase in consumer
of 20.5 per cent and constituted 61.5 per cent of
spending.
total IT-ITeS exports during 2010-11. However
markets across Continental Europe having a share The total number of IT and ITeS-BPO
of 11.6 per cent in total exports market has professionals employed in India has grown from 0.52
million in 2001-02 to 2.5 million in 2010-11. Moreover, development opportunities to the youth.
employee addition has been laudable in 2010-11. Furthermore, the industry has been a front-runner in
The industry has created around 2,40,000 direct diversity at the workplace (over 30 per cent of
employment in 2010-11 outstripping last year’s employees are women, over 60 per cent of industry
number of 90,000. Varied global economic recovery players employ differently abled people).
has sharply increased the demand for IT services
offered by Indian companies. The total IT Software Electronics & IT Exports
and Services direct employment is estimated to grow
During the year 2010-11, electronics and IT
by 10 per cent in 2010-11 (excluding employment in
exports are estimated to be 295,530 Crore, as
Hardware sector) against 4 per cent in 2009-10. The
compared to 262,900 Crore in 2009-10 showing a
indirect employment attributed by the sector is
growth of 12.4 per cent. The software and services
estimated to be about 8.3 million in 2010-11 as
exports witnesed a robust recovery. The total value
compared to 8.2 million in 2009-10.
of software and services exports are estimated at
The IT-ITeS industry has created career 269,630 Crore in 2010-11, as compared to
opportunities for the youth and provided global 237,000 Crore in the year 2009-10, an increase of
exposure. It has offered extensive training and about 13.8 per cent.
15
Initiatives in Information Technology
Sector
E-Governance State Wide Area Networks (SWANs)
National e-Governance Plan (NeGP) State Wide Area Network (SWAN) is envisaged
as the converged backbone network for data, voice
The National e-Governance Plan was approved and video communications throughout a State/UT
by the Government in May 2006 with a vision to and is expected to cater to the information
provide Public services to the common man in his communication requirements of all the
16 locality at affordable cost. The NeGP is a multi- Departments. A SWAN has two components,
stakeholder programme which primarily focuses on typically Vertical Component and Horizontal
making critical public services available and Component. The vertical component of SWAN is
promoting rural entrepreneurship. implemented using multi-tier architecture (typically,
three-tier) with the State/UT Headquarter connected
The objective of NeGP is to transform traditional
to the District Head Quarter which in turn is
processes and service delivery mechanisms and
connected to the Block Head. Each SHQ, DHQ and
create an environment that is citizen-centric, with
BHQ is called a Point of Presence (PoP), which is
rights based approach to governance while making
a bandwidth aggregation point. The bandwidth
interaction with Government easier, effective and
provision for network connectivity is minimum of
transparent. NeGP is unique in itself. It is not
2 Mbps upto the block level. For the horizontal
restricted to Government or Industry, or Public alone,
component, 20 Horizontal offices at State/UT (HQ)
but has expanded its reach to all strata of society
and 10 Horizontal offices at each district and 5
especially at the grassroots. NeGP’s endeavour has
Horizontal offices at each block level would be
been to improve the quality of life, by facilitating
connected to these respective PoPs.
socio-economic development across the nation by
giving access to crucial services and information in SWAN Implementation - Achievements
particular to the underserved population. during 2010-11
Out of the 27 Mission Mode Projects, 24 have As on 31 st December, 2010, SWAN is
been approved by the Government. 15 MMPs have operational in 23 States/UTs. These are :
gone live and are delivering services electronically, Haryana, Himachal Pradesh, Punjab, Tamil
though may not be in the entire country or the entire Nadu, Gujarat, Karnataka, Kerala,
set of services. As the delivery of G2C services Jharkhand, Chandigarh, Delhi, Puducherry,
remain an ever moving target, the goal of NeGP is Tripura, Lakshadweep, West Bengal,
to ensure that relevant technologies are used to Sikkim, Chhattisgarh, Uttar Pradesh,
ensure maximum outreach of services and optimal Orissa, Maharashtra, Assam, Madhya
utilization of scarce resources. Pradesh, Bihar and Uttarakhand.
Two States namely Andhra Pradesh and Wide Area Network and Common Service Centres
Arunachal Pradesh SWANs are in advanced established at the village level.
stage of implementation, Network trials are
being conducted at different tiers of SWAN.
Achievements during 2010-11
Four States namely Manipur, Meghalaya, Since the approval of the SDC Scheme by the
Mizoram and Nagaland SWANs have Government, the Department has approved the
proposals received from 31 States/UTs.
identified the network operator and
implementation is underway. As on 31st December, 2010, 3 SDCs have been
Two States namely Jammu & Kashmir and made operational (Gujarat, Tripura and Rajasthan).
Rajasthan have initiated the bid process to SDCs in 14 States are under implementation (West
identify the Network Operator for Bengal, Sikkim, Orissa, Nagaland, Meghalaya,
implementation. Maharashtra, Tamil Nadu, Puducherry, Haryana,
Karnataka, Andhra Pradesh, Manipur, Kerala and
Two UTs namely Dadra & Nagar Haveli and Uttar Pradesh and 1 State (Jharkhand) has issued
Daman & Diu are in RFP/BOM finalization LoI to the selected bidder. Bid process is in progress
stage. in 6 States (Andaman & Nicobar, Madhya Pradesh,
Mizoram, Uttarakhand, Jammu & Kashmir and Bihar
The State of Goa and UT of Andaman &
Chattisgarh). RFP for State has been approved by
Nicobar Islands have implemented Wide
the Department.
Area Networks outside SWAN Scheme.
RFP for 3 States/UTs (Himachal Pradesh,
Third Party Audit for Performance
Lakshadweep and Arunachal Pradesh) is under
Monitoring of SWAN
finalization. RFP is under preparation by the State of
To monitor the performance of SWANs, the Goa.
Department has mandated positioning Third Party
Common Services Centres (CSCs)
Auditor (TPA) agencies by the States/UTs. As on
date, 13 States i.e. Haryana, Himachal Pradesh, The Government has approved the Common 17
Punjab, Gujarat, Karnataka, Kerala, Tripura, Orissa, Services Centres (CSCs) Scheme for providing
Maharashtra, Arunachal Pradesh, Bihar, West Bengal support for establishing 100,000 Common Services
and Chhattisgarh have empanelled the TPA agencies Centres in 600,000 villages of India. The objective
for monitoring the performance of the SWAN in their is to develop a platform that can enable Government,
respective States. Remaining States/UTs are in the private and social sector organizations, to align their
process of empanelment of TPA. social and commercial goals for the benefit of the
rural population in the remotest corners of the country
State Data Centres (SDCs) through a combination of IT-based as well as non-IT
State Data Centre has been identified as one of based services.
the important elements of the core infrastructure for
Achievements during 2010-11
supporting e-Governance initiatives under NeGP. It
is proposed to create data repositories/data Centres The Department has approved CSC proposal of
in various States/UTs so that common secured data two States (Karnataka and Goa) and two Union
storage could be maintained to serve host of e- Territories (Andaman & Nicobar Islands and
Governance applications. The broad policy Chandigarh). The CSC Project is under
guidelines for technical and financial assistance to implementation in thirty-one States.
the States for setting up of State Data Centres were
The CSC Scheme is being finalized in
finalized and circulated to the States including
Lakshadweep, Daman & Diu and Dadra & Nagar
scheme of implementation and financial outlays.
Haveli. In the NCT of Delhi, the CSC like Centres are
Under the SDC Scheme, it is proposed to already existing. As of December 2010, 87,594 CSCs
establish Data Centres in all the States/UTs so that have been established across the country. The issue
common secure IT infrastructure is created to host of connectivity to the CSCs has also been
state level e-Governance applications/Data to enable addressed. BSNL has been identified to provide
seamless delivery of Government to Government broadband connectivity to all 100,000 CSCs. Further
(G2G), Government to Citizen (G2C) and Government connectivity of 2500 CSCs situated in remote areas
to Business (G2B) services duly supported by State of NE States and other areas is also being addressed
by using VSAT. It has been decided that the Common process of issuing/issued the LoI to the
Services Centres will be suitably repositioned to be selected Agency.
a network of Panchayat level Bharat Nirman Common
5 States (J&K, Goa, Himachal Pradesh,
Services Centres, to provide Government services
Tamil Nadu and UP) have already started
to the citizens in rural areas. Accordingly, the CSCs the project implementation and the
are to be leveraged for various remaining would shortly start
services for Bharat Nirman and flagship Schemes implementation.
like NREGA, NRHM and SSA. The Department has
initiated discussions with various Ministries to finalize Centrally empanelled additional two
the modalities of leveraging the CSCs for delivery of implementing agencies for the SSDG, State
services for various Bharat Nirman Schemes and Portal.
other flagship projects of Government. Capacity Building Scheme
Implementation of State Portal, State Service Capacity Building is one of the important
Delivery Gateway (SSDG) & Electronic Form components of NeGP for establishing internal
application capacity within the Government framework
essentially at the State level to mitigate the major
This project creates State Portals that will host
managerial and technological challenges towards
electronic forms to offer convenient and easy
implementation of the e-Governance projects. The
services to citizens. This project leverages the
consistent strategies for integration, resource
existing e-Governance infrastructure like CSCs, SDCs
optimization, prioritization and resolving conflicts
and SWANs.
and overlaps also require for effective
This project intends to provide easy, anywhere implementation of e-Governance projects. Thus
and anytime access to Government Services (both specialized skills are required at the States/UTs to
informational & transactional). The project aims to provide technical support to the policy & decision-
reduce number of visits of citizens to a Government making process; the overall management of the
programme and leveraging the external industry
office/Department for availing the services. It also
18 resources etc.
aims to reduce administrative burden and service
fulfillment time & costs for the Government, Citizens The scheme is mainly for providing technical &
and Businesses and creating a more efficient professional support to State level policy & decision-
communication through portal. The major components making bodies and to develop specialized skills
of this project include the State Portal, electronic for e-Governance. The scheme is for a period of
for ms, the services deliver y gateway, gap three years. The scheme envisions:
infrastructure and training.
Establishment of an institutional framework
Guidelines have been formulated to provide such as State e-Governance Mission Team
Technical and Financial assistance to the States for (SeMT)
setting up State Portals, State Service Delivery Setting up of an Empowered Committee
Gateways (SSDGs) and Electronic Forms and (EC) under the Chairmanship of Secretary-
financial assistance is being provided to the States/ IT.
UTs for creation of State Portal, SSDGs and Electronic
Forms and meeting the operational expenses for a Setting up of a CB Management cell at
period of 3 years. EGPMU of the Department.
Automated Driving Test Track System for Regional MIS reports for senior officials of the
Transport Department, Government of Karnataka: Department
The objective of this system is to standardize and Cyber Security
automate the procedure of evaluating the driving skill
of a driver before granting him license to drive on The increasing complexity of IT systems and
public roads. This system removes the subjective networks led to mounting security challenges for
opinion of an examiner. both the providers and consumers. Cyber Security
strategy towards securing country’s cyber space is Cyber Law
being pursued with major initiatives: (a) Security
R&D, (b) Security Policy, Compliance and The Information Technology Act, 2000, a legal
Assurance, (c) Security Incident – Early Warning & framework for transactions carried out electronically,
Response and (d) Security Training. was enacted to facilitate e-Commerce, e-Governance
and to deal with computer related offences. The
R&D initiative is aimed at development/ principal Act was amended through the Information
enhancement of skills and expertise in areas of cyber Technology (Amendment) Act, 2008 to include
security by facilitating basic research, Technology provisions for new forms of cyber crimes like cyber
demonstration and Proof-of-concept and R&D test terrorism, identity theft, child pornography, breach
bed projects. Research and development is carried of confidentiality and leakage of data by intermediary
out in areas of cyber security including (a) and e-commerce frauds. The following Rules
Cryptography and cryptanalysis, (b) Network & pertaining to sections 52, 54, 69, 69A and 69B
System Security, (c) Monitoring & Forensics and (d) respectively of the Infor mation Technology
Vulnerability Remediation & Assurance through (Amendment) Act, 2008 are notified:
sponsored projects at recognized R&D
Cyber Appellate Tribunal (Salar y,
organisations.
Allowances and Other Terms and
During the year 2010-11, eleven R&D projects Conditions of Service of Chairperson and
were initiated in the areas of (i) packet marking Members) Rules, 2009.
schemes for trace back network security attacks, Cyber Appellate Tribunal (Procedure for
(ii) reactive roaming scheme for honeypots, (iii) Investigation of Misbehaviour or incapacity
enterprise level security metrics, (iii) steganalysis of Chairperson and Members) Rules, 2009.
covering digital multimedia objects, (iv) side channel
Information Technology (Procedure and
attack resistant programmable block ciphers, (v)
Safeguards for Interception, Monitoring and
trust models for cloud computing, (vi) establishment
Decryption of Information) Rules, 2009.
of computer forensic lab and training facility and
(vii) investigation of probabilistic signatures for Information Technology (Procedure and
25
metamorphic malware detection. Safeguards to Blocking for Access of
Information by Public) Rules, 2009.
Advanced version of cyber forensics tool kit
Information Technology (Procedure and
namely Cyber Check version 4.1 capable of acquiring
Safeguards for Monitoring and collecting
Windows System (including Window 2007), Mac
traffic data or information) Rules, 2009.
Systems and Linux Systems has been developed.
Enterprise Forensic System capable of carrying out The other rules are being finalised.
live forensics and hardware based high speed data
acquisition tool also have been developed. Virtual Indian Computer Emergency Response
training environment based training modules with Team (ICERT)
hands-on training capability to facilitate practical
training on Cyber Forensics has been created ICERT is the national nodal agency for
addressing the requirements of Law Enforcement responding to computer security incidents as and
Agencies. To detect hidden contents in images when they occur. ICERT creates awareness on
generated by Steganography tools, first version of security issues through dissemination of information
analysis tool StegoCheck has been made available on its website (http://www.cert-in.org.in) and
to User agencies. A prototype solution of malware operates 24X7 Incident Response Help Desk. It
prevention system based on application behaviour provides Incident Prevention and Response
modeling was developed for specific applications services as well as Security Quality Management
on Windows and Linux Operating System and Services.
testing is being carried out. A Web-service based
In the recent Information Technology
Information System Security Design and Operational
(Amendment) Act 2008, ICERT has been
Management Tool Suite was developed and tested
designated to serve as the national agency to
by user organisations and work is continuing to
perform the following functions in the area of cyber
enhance the capabilities with additional services.
security:
Test bed for information security skill development
using Virtual Training Environment has been Collection, analysis and dissemination of
developed. information on cyber incidents
Forecast and alerts of cyber security to develop and implement information security
incidents policy and information security best practices based
on ISO/IEC 27001 for protection of their
Emergency measures for handling cyber
infrastructure. For communicating with these
security incidents
organisations, ICERT maintains a comprehensive
Coordination of cyber incident response database of more than 800 Point-of Contacts (PoC)
activities and Chief Information Security Officers (CISO). As
a proactive measure, ICERT has also empanelled
Issue guidelines, advisories, vulnerability
51 information security auditing organisations to
notes and white papers relating to
carry out information security audit, including the
information security practices, procedures,
vulnerability assessment and penetration test of the
prevention, response and reporting of cyber
networked infrastructure of government and critical
incidents
sector organisations. The technical competency of
Such other functions relating to cyber the empanelled orgnanisations is regularly reviewed
security as may be prescribed by ICERT with the help of a test network.
The activities carried out by ICERT comprise of the Crisis Management Plan
following:
Crisis Management Plan (CMP) for countering
Activities Year 2010 -11 cyber attacks and cyber terrorism has been
prepared. The CMP has been approved by the
Security Incidents handled 4727
National Crisis Management Committee (NCMC) for
Security Alerts issued 22 wider circulation and implementation. ICERT/
Advisories Published 46 Department has been conducting workshops to
appraise the Central Ministries and States/UTs about
Vulnerability Notes Published 142 the CMP implementation and all necessary
Security Guidelines Published 1 assistance is being provided to Central Ministries
and States/UTs with regard to implementation of
26 White papers Published 1
CMP. A revised version of CMP was released in
Trainings Organised 21 March 2010.
Indian Website Defacements tracked 10,953 Cyber Security Drills
Open Proxy Servers tracked 1,585
Indian Computer Emergency Response Team
Bot Infected Systems tracked 1,635,212 is carrying out mock drills with critical information
infrastructure organizations to check the porosity of
ICERT has evolved as the most trusted referral
critical information infrastructure with respect to cyber
agency in the area of information security in the
security. These drills have helped tremendously in
country. ICERT is regularly interacting with CISOs of improving the cyber security posture of the
Critical Infrastructure Organisations and sectoral information infrastructure and training of manpower
CERTs to ensure security of the critical systems, to handle cyber incidents, besides increasing the
collaboration with IT product and security vendors cyber security awareness among the critical sector
to mitigate the vulnerabilities in various systems, organizations. Besides this, ICERT is also
cooperation with international CERTs and security participating in cyber security drills at the
organizations on information sharing and incident international level. During the year 2010-11, two
response, promote R&D activities in the areas of international drills involving Asia Pacific CERTs and
Artifact analysis and Cyber Forensics and security one national drill involving critical sectors such as
training and awareness. In order to have the optimum Banks/FIs, Civil Aviation, Telecommunication etc.,
uptime and support 24X7 operations of ICERT, have been conducted .
initiatives have been taken to setup a Disaster
Recovery site at C-DAC, Bengaluru. Security Cooperation and Collaborations
Security Assurance Framework ICERT plays the role of mother CERT and is
regularly interacting with the cyber security officers
ICERT has taken steps to implement National of sectoral CERTs in Defense, Finance and other
Security Assurance Framework to create awareness sectors to advise them in the matters related to
in government and critical sector organisations and cyber security.
To facilitate its tasks, ICERT has collaboration sector and ISPs on various contemporary and
arrangements with IT product vendors, security focused topics of Information Security. ICERT team
vendors and Industry in the country and abroad. members have provided training on Computer
Security Cooperation agreements and MoUs have Forensics and Log Analysis to other Government
been signed with Microsoft, RedHat, Cisco, EMC2, organisations and Law Enforcement. ICERT members
eBay, Trend Micro, Symantec, Quickheal, Radware, also participated in various national and international
McAfee and Afilias. This collaboration facilitates conferences and delivered lectures on topics related
exchange of information on vulnerabilities in relevant to information security. In order to increase the
products, developing suitable counter measures to outreach, ICERT has engaged NASSCOM and Data
protect these systems and providing training on Security Council of India to spread the cyber security
latest products and technologies. awareness and facilitate interaction with various user
groups. During the year 2010-11, ICERT has
ICERT has established collaborations with
conducted 21 trainings and about 850 officers have
international security organisations and CERTs to
been trained.
facilitate exchange of information related to latest
cyber security threats and international best Cyber Forensic
practices. ICERT is a member of Forum of Incident
Response and Security Teams (FIRST). Cyber Forensic investigation facility at ICERT is
equipped with the equipment and software tools to
ICERT has become Full Member of Asia Pacific handle cyber forensic investigations of the cyber
CERT (APCERT) since August, 2008. ICERT has crimes and has been carrying out imaging and
become Research Partner of Anti-Phishing Working analysis of digital evidence in the cases of cyber
Group (APWG) to counter and develop best crimes. Hands on practical trainings were provided
practices for containing phishing attacks. to the law enforcement agencies on Investigation of
ICERT is interacting with other international Cyber Crimes, Computer Forensics - imaging and
CERTs to exchange advance information regarding analysis of digital evidence, Mobile Forensics and
vulnerabilities and malicious code, responding to Network Forensics at the training workshops
incidents involving attackers and victims of organized by ICERT, State Police and other training 27
international jurisdiction. Functional relations are institutions for law enforcement agencies. ICERT is
being established with international CERTs from working with defence, banks, public sector
USA, Japan, Korea, Australia, Brazil etc. ICERT enterprises, judiciary and law enforcement agencies
has signed MoUs with National Cyber Security in training their officials as well as extending the
Centre, Republic of Korea, JPCERT/CC and National support in investigation of cyber crimes.
Computer Board, Mauritius for mutual cooperation
Early Warning System
in the area of cyber security.
ICERT is implementing a project for Attack
The Department, ICERT and Confederation of
Detection and Threat Assessment at ISP and
Indian Industry (CII) have established the
organisation level. This project will enable detection
Information Security Advisory Forum to foster
of cyber threats and attacks and issuance of early
cooperation between Government, industry,
warning to take appropriate counter measures to
consumer and law enforcement agencies on
mitigate the attacks and contain the damage.
information security issues.
e-Security
Results-Framework Document (RFD)
& Strategic Plan Achievements during 2010-11
Government of India has approved the outline RFD – 2009-10 has been uploaded on the
of a “Performance Monitoring and Evaluation Department's website and evaluated by
System (PMES) for Government Departments” to High Power Committee (HPC). As per this,
measure the performance of the Government by the Department has achieved a composite
preparing a Results-Framework Documents (RFD) score of 97.45% for RFD – 2009-10.
of all the Ministries/Departments, which provides
a summary of the most important results that a RFD –2010-11 has also been prepared and
Department/Ministry expects to achieve during the approved by HPC. It has been uploaded
financial year. on the website of the Department.
The Department prepared RFD with a vision Strategic Plan of the Department for the
entitled 'e-Development of India as the engine for next five years has been formulated and
transition into a developed nation and an empowered uploaded on the website of the Department.
31
Technology and Application
Development
Media Lab Asia analysis of the results has been developed. The
tool has been deployed in 8 schools in the state of
The Media Lab Asia (MLAsia) is a not-for-profit Kerala on a pilot basis and is benefiting more than
Company of the Department. The aim of this 800 Mentally Retarded students. The tool was very
Company is to bring the benefits of ICT to daily lives well appreciated by the experts observing it as the
of common man in the areas of Education, first initiative of its kind in India. The tool is web
Empowerment of the Disabled, Healthcare & enabled and has been hosted at http://
32
Livelihood Generation. It works in collaboration with www.punarjjani.in. Observing widespread interest for
academic and R&D institutions, industry, NGOs and this tool among special schools for MR children,
State Governments in this endeavor. It is also there is a plan to deploy it in 100 more schools.
identifying technologies that can be taken to the land "Punarjjani" trademark has been registered.
for deployment along with the aim to reach the
common man. With the help of its projects MLAsia Establishment of Chanderi weavers ICT resource
has already touched nearly 1.5 Million people’s lives centre in Chanderi, MP: The project aims at
in 1500+ locations. providing various
livelihood and soft
Achievements during 2010-11 skills through ICT
based empowerment
Visually impaired women empowerment through
and facilitation of
Shruti Drishti: Shruti-Drishti (Text to Speech & Text
textile weavers in
to Braille), a special web browser for visually
Chanderi community.
impaired developed with the Department’s support,
The activities are as
along with the associated required hardware
follows:-
(Computer Systems, UPS, Braille Embossers, Braille
Keyboards, Tactile Readers) has been deployed Digital Preservation: - CAD software tool has been
along with support and training in 40 visually deployed and 150+ traditional weaving designs
impaired women/Co-Ed schools throughout the digitized and preserved. 11 master designers have
country. It is benefitting 4081 blind students been trained so far. In addition more than 160+
(including 2314 female blind students) and 80 apparel designs have been made.
teachers. The feedback from the schools is positive.
The students use the system for generating content. Impact on community
by ICT based
ICT enabled integrated assessment tool for Training: - In design
Mentally Retarded (MR) children - Punarjjani™: making at Weaving
A web based tool to aid the teachers for the progress Level, Cloth Design,
assessment and evaluation of the MR children and Apparel Design and
Textile Design & Finished Product Design, 250
persons including women and Children have already
been trained. 700+ students have been trained in
Vocational skill training & 850+ trained in Design
making & English speaking programme.. Formation
of 12 Self Help Groups (SHGs) from local community
and microfinance, small scale trading activities has
been started.
Information Dissemination
TDIL Web-site: The TDIL website (http://
tdil.mit.gov.in) and TDIL Data Centre "Indian
Language Technology Proliferation &
Deployment Centre" (http://www.tdil-dc.in)
disseminate the outcome of TDIL
Prgoramme.
Synthetic Jet Impingement in Duct with a More than 200 researchers have been trained in
Synthetic Jet Impingement in Duct with and without other projects across the country.
cross-flow
Nanoelectronics Infrastructure
Publications A nanoelectronics centre at IISc Bangalore
22 papers have been published/presented in has been established for nanoelectronics
Journals/National/ International conferences/ capacity building in the country through
workshops/seminars. technology development and generation of
expertise. This facility is available for use ---- An ultra-sensitive nano-electro-
for researchers in the country through INUP mechanical cantilever technology for
Programme and otherwise. disposable healthcare applications.
MBE cluster tool based epitaxial nano ---- A nano-composite polymer cantilever
semiconductor infrastructure and process technology for explosive detection.
integration facility for the development of
---- A fluorescence quenching polymer
high performance RF/Microwave compound
system for explosive detection.
semiconductor heterostructure nano-devices
on silicon is being established at IIT ---- A low-cost SPR based sensing platform
Kharagpur. The facility will be available for for detection of antibody-antigen
the researchers across the country. interactions.
Action has been initiated for the creation of ---- An organic transistor based sensing
facility for non-silicon based technologies system for Radiation Monitoring
for nanofabrication and Nanoscale devices ---- Simulation packages for flash memory
at IIT Delhi. design
Facility for the synthesis and
characterization of nanostructured Shape
Memory Alloy (SMA) thin films and
heterostructure for MEMS applications has
been established at IIT Roorkee.
Reactors to implant dopants at an ultra-
shallow depth using the plasma immersion
ion implantation technique have been
developed at IIT Bombay.
Nanoelectronics process/technology
Optimized 30 unit processes for the
development
fabrication of sub 100 nm MOSFET at IIT
Micro-heaters for gas sensors have been Bombay.
46 designed, fabricated and tested at IISc,
A cantilever sensor structure with an
Bangalore.
organic transistor integrated on the same
Microstereolithography system has been called "CantiFET" has been developed at
integrated and commissioned. Micro- IIT Bombay.
components fabricated using this system
An organic transistor based electronic nose
at IISc Bangalore.
for environmental and security application
has been developed at IIT Bombay.
Carbon Nanotubes have been synthesised
and characterised for their field emission
behaviour at IIT Delhi.
Quantum Semiconductor glass
nanocomposites have been grown and
characterised for their optical and energy
applications at C-MET, Pune.
Technology for the development of low cost A prototype CO gas sensor using ZnO
Atomic Force Microscope (AFM) has been sensing elements has been developed at
developed at IISc Bangalore. IIT Kharagpur.
The High Performance Cluster Computing Development of prototype of
facility for nano process/device simulations nanocrystalline silicon MEMS pressure
has been created at VNIT Nagpur. sensor is being done by Jadavpur
A process for the growth of Silicon Quantum University using the facility of CEERI, Pilani.
Dots has been developed at VNIT Nagpur. IIT Kharagpur has fabricated and
Shape Memory Alloy thin films has been characterized the wide Spacer AlGaAs/
grown and characterised at IIT Roorkee for GaAs High Electron Mobility Transistor
their use in MEMS application. (HEMT) using the facility of SSPL, Delhi.
The following technologies have been A general purpose computer simulation tool
developed at IIT Bombay: for Hot-Wire Chemical Vapour Deposition
(HWCVD) has been developed at VNIT, Photonics Development Programme
Nagpur. The tool is useful in simulating the
thickness of film. Photonics can be seen as a technology based
on the merging of the photon and the electron. The
Technology utilization range of Application areas covered by Photonics
mainly include Communication, Sensing, Display,
The process developed for the fabrication
Imaging, Bio-Sciences & Medical, Defence, Industrial
of GaN High Electron Mobility Transistor
Applications etc. The new upcoming and latest state-
(HEMT) at IIT Bombay is being used by
of-the-art technology areas majorly include
SSPL, New Delhi. Scientists from SSPL
Biophotonics, Nanophotonics, Polymer for Photonic,
have been trained at IIT Bombay and have
Photonic Crystal Fibers, Green Photonics, Solid State
been able to successfully replicate the
Lighting etc.
process at their site.
The technology developed for the Biophotonics and Photonics for Health Care:
development of ferroelectric materials for Under the project Construction & Muti-site
microwave devices at IISc, Bangalore is Commissioning of Multiple Fluorescence Correlation
being utilized by Bharat Electronics Limited Spectrometers at TIFR, Mumbai, the second
(BEL) to realize a tunable ring resonator workshop for the project was held at NEHU Shillong
device operating at 16GH. in November 2010. The FCS systems have been used
Following Technologies are ready for transfer: for various biomedical analysis and chemical
structure studies etc. Based on work done in the
---- An ultra-sensitive nano-electro-
project Clinical Evaluation of Polarized Fluorescence
mechanical cantilever technology for
Spectroscopy for early diagnosis of cancerous and
disposable healthcare applications.
pre-cancerous lesions, IIT Kanpur, a paper "Polarized
---- A low-cost SPR based sensing platform Fluorescence study in human cervical tissue: Change
for detection of antibody-antigen in auto-fluorescence through different excitation
interactions. wavelengths", selected for oral presentation in SPIE
---- An organic transistor based sensing January 2010, San Francisco, USA.
system for Radiation Monitoring.
Optical Fibre and Fibre Lasers: Under the project
---- Process has been initiated for 47
Fabrication of Rare Earth Doped Fibers for High
incubating a start-up for the above power Fiber lasers through Nanoparticle Deposition,
technologies at IIT Bombay under the Experiments carried out to investigate mechanism
Society for innovation & of formation of oxide particles. The MCVD system
Entrepreneurship, IIT Bombay. (with high temperature Rare Earth vapour delivery
Patents system) specially designed by M/s Nextrom, Finland
has been received. An experimental laser set-up has
The patents filed during this period include the also been made ready to demonstrate lasing with
following: the CGCRI fibers. A laser output up to 5W was
Novel Ways of Introducing High Voltage achieved during initial experimentation. The
Handling Capabilities in FinFET experimental set-up for photodarkening
Technologies - US Patent. measurement standardised and fibers characterized.
The measurement of photodarkening effect with
Low-Energy Successive Approximation change in rare earth concentration and host glass
Register Analog to Digital Converter composition completed. In the project "Tunable and
Technique and Circuits - US Patent. Multi Wavelength Fibre Laser for Fibre Optic
An interface circuit between a sensor and a Applications" by IIT Bombay, ring cavity for fiber
signal conditioning circuit - Indian Patent laser implemented. Modelling of fiber laser based
on existing analytical approach done. Broadband
The following works are ready for patent filing: generation in C- and L bands has been optimized
A low Cost Polymer Nanocomposite MEMS with Dispersion Shifted Fiber (DSF) and Highly Non
Accelerometer with Piezoresistve Linear Fiber (HNLF) as well as their combination.
transduction.
Material Growth and Component Development
Photo-patternable multifunctional Technology: Under the project Growth of dilute III-
nanocomposite as piezoelectric layer for V-nitride materials for mid-infrared Optoelectronic
MEMS applications. devices, InAsN GaSbBi and InSbBi grown by LPE
Novel Strategic Metamorphic Processes for using InN Material and characterized by EDX &
Integration of Multiply Growth Chemistries HRXRD. Variation in growth parameter for obtaining
of III - V and IV - IV Group Semiconductors. specific functionality done. Under the project Ultra
Wideband Optical Sources from rare-earth codoped Building up of Manpower Base for Photonics in
glass Waveguides- Fabrication and Characterization India: The goal of the project "Photonic Research
at IIT (Delhi), new type of glass system suitable for Fellowship" being implemented at TIFR, Mumbai is
ion-exchange waveguides fabricated. Fabrication of to help research programs in photonics to attract
waveguides and optimization completed. Waveguide the best students. The short-listing of the
set up has been established. Phosphate glass Fellowship applicants carried out. At present there
compositin NAP10EY has been identified and the are 13 mentors from six institutions.
identified glass fabricated in bulk quantities for
waveguides. Digital Library
Optical Amplifier: The project Design and Libraries are the storehouse of knowledge as
Development of Mid-stage Access EDFA at IIT (D) they maintain the book and other knowledge
and Optiwave Photonics, Hyderabad aims to realize resource available - mostly in printed form. However,
two units of MSA EDFA modules with desired with the advent of digital technology and Internet
specifications. At IIT (Delhi), simulation studies connectivity, the library scenario is changing fast.
completed to work out the pump power, signal power Data available in physical form is being preserved
and ASE power variation along the length of the fiber digitally in Digital Library. Digital Libraries have the
and optimum length of 9-11 meters fixed for the fiber ability to enhance access to information and
amplifier. At Optiwave, work towards improving the knowledge through Internet connectivity. They also
control circuit by modifying the values of the Bridge barriers of time and space.
components completed. Characterisation of the
transit response done. The Department has undertaken the Digital
Library Initiative and as part of this, copyright free
LPWG (Long Period Waveguide Grating) and FBG books, manuscripts and thesis etc., have been
(Fiber Bragg Grating): Under the project "Long digitized. Four mega centres at IIIT-Hyderabad, IIIT-
Period Waveguide Grating based Integrated Optic Allahabad, C-DAC-Noida and C-DAC-Kolkata have
Wideband Tunable Notch Filter using silica-on-silicon", been set up for technology development and
the LPWGs in silica-on-silicon have been realized and digitization. In addition, scanning centres at Goa
reported for the first time internationally. Some of the University, Pune University, Hyderabad Central
48 devices fabricated have been packaged at SAMEER. University, Namgyal Institute of Tibetology, Sikkim,
Nine publications and conference papers have Delhi University, Banasthali Vidyapith, President
resulted from this work. Under the project Development House Library, Sharda Pitham-Sringeri and State
of a unified approach for realizing Fiber Bragg Grating Central Library, Hyderabad were also set up for
with long term stability the Algorithm for Decay digitizing copyright free books, manuscripts etc.
prediction from Growth Data which enables prediction Indian Institute of Sciences (IISc), Bangalore is
of the lifetime and decay parameters formulated. coordinating with these mega/scanning centres for
Besides the Indian patent filed earlier, an International
uploading and hosting the digitized data. More than
PCT patent is also being filed.
110 Million pages of data in 22 Indian and 17 foreign
Optical Sensors for electrical equipment: Under languages has been digitized and uploaded on
the project "Development of FBG Sensor system for Digital Library of India web site www.new.dli.ernet.in
detection and location of hot spots in electrical and www.dli.iiit.ac.in. The data has been accessed
equipment" CSIO has carried out fabrication and by the masses.
characterization of FBG sensors and handed over
these sensors to ERDA for installation in a live
Achievements during 2010-11
transformer. ERDA has calibrated FBG at different 18 Million Textual pages have been
temperatures and experimented on testing acrylate digitized.
and polyimide coated fibers. Under the project
50 hours of audio/video on Hyman
"Distributed Strain & Temperature Sensing Using
Recitations have been recorded.
Inelastic Processes in Optical Fibres", IIT, Madras,
SNR improvement of 10 dB using Golay codes for A repository for the digitized data has been
Raman OTDR has been demonstrated. A 2.5 times set up at ERNET PoP, Pune by ERNET India.
reduction in temperature measurement error (paper The data from the IISc., Bangalore’s server
also presented at Photonics 2010) shown. has been transferred on this repository.
Green Photonics: Under the project, "Fabrication Bandwidth connectivity to Indian Institute
and Characterization of blue Organic Light Emitting of Sciences-Bangalore, IIIT-Hyderabad, has
Diodes (OLED)" work in collaboration with IICT, been provided. The digitized data has been
Hyderabad for development of blue OLEDs on hosted on Digital Library of India web for
Anthracene based derivatives ongoing. accessing.
Human Resource Development
HRD activities are targeted to ensure availability educational tools and communication media. The
of trained human resources for the manufacturing & Department has been financially supporting R&D
service sectors of electronics and IT industry. projects in following thrust areas under E-Learning
Initiatives include identifying gaps emerging from at various academic educational institutes, R&D
the formal sector, planning programmes in non-formal Labs etc.: -
and formal sectors for meeting these gaps. In Real Time Video Compression and
pursuance, projects have been initiated for generation decompression techniques
of quality manpower in the areas of Information
Developing authoring tools in Indian
Security and VLSI Design; and setting up of Regional
languages
Institutes of e-Learning and Information Technology 49
(RIELIT) at Kohima (Nagaland), Agartala (Tripura) and Developing content independent of platform
Ajmer (Rajasthan) for creating skilled manpower in & environment
the area of Computer Science/IT. A Scheme for Quality assurance in e-learning
Manpower Development for the Software Export
Industry had been initiated under which various
Achievements during 2010-11
projects are being implemented. The Department Design and Development of Service
had also set up a Working Group on Human Resource Oriented Architecture based Standards
Development in Information Technology with the main C o m p l i a n t e-Learning Framework with
objective to evolve long-term HR strategies and Personalized Learning Features - C-DAC,
suitable approach for the implementation of these Hyderabad :- The objectives of the project are (i) To
strategies. conceive a service-oriented architecture for standard
compliant e-learning framework complemented with
The National Skill Development Policy has set a
web mining and Rich Internet Application technologies
target of skilling 500 million persons by 2022. The
(ii) To develop web 3.0 (semantic web) based
Department has been given a target of skilling 10
Personalized learning environment and (iii) To study
million persons by 2022 in the domain of Electronics,
the interoperable e-learning standard and arrive at
Information and Communications Technology. The
possible solution for developing a conversion tool
Planning Commission had accorded ‘in-principle’
for creating SCORM compliant content.
approval to the road map prepared by the
Department for expansion of capacities of DOEACC The activity related to Literature survey has been
and CDAC for achieving the set target. The done on the available technologies and their
Department is in the process of getting the Detailed implementation for Personalization. Also the activity
Project Reports examined by EFC. related to Exploration of Rich Internet Application
(RIA) framework has been completed.
E-Learning
Design and Development of a Framework for
E-Learning is one of the thrust area identified by Adaptive Instruction - C-DAC Mumbai :- The
the Department for imparting education using objectives of the project include (i) To develop an
open source Framework for Adaptive Instruction (FAI) at various levels (Certificate Level to B.Tech, M.Tech
to deliver instructions in personalized manner (ii) To & Ph.D. Level). This activity is presently being
develop Adaptive Instruction for two sixth standard implemented through 6 Resource Centres (RCs) as
subjects and two IT courses using the framework mentoring institutions and 33 Participating Institutes
and (iii) To set up an adaptive instruction framework (PIs). The project also has a component on
server etc. Work is progressing on Design & awareness which is being implemented through
Prototype implementation of FAI, design of CDAC Hyderabad. The project also aims at
Adaptive Instruction Markup language and imparting training to the Central and State
development of Adaptive Content for one subject of Government Officers on issues related to Cyber/
sixth standard. Information Security which is being implemented
through six implementing agencies (CDAC,
Video Compression and Decompression for ERNET India, DOEACC Society, ICERT, STQC
e-Learning - C-DAC, Mumbai :- The objective of the Dte., & NIC).
project is to improve the performance of video
compression and decompression techniques based Various courses in the area of Information
on H.264 for lower bandwidths (below 128 kbps) and Security have been continued at all the RCs/PIs.
to provide better quality of video and audio at lower So far, around 32,000 students have been trained/
bandwidths and lesser latency for E-Learning. undergoing training in various long-term/ short-term
Literature Survey has been completed. Work is courses at RCs/PIs.
going on in respect of Experimental set up and The training programmes for Government
exploration of existing H.264 frameworks. Officers were continued through the six implementing
National Competitiveness in Knowledge agencies. A modular courseware on Information
Economy, IIT, Roorkee:- This is a multi-institutional Security (10 Modules) for short duration training
project being implemented through IIT, Roorkee. The programmes has been designed/developed and
participating organizations in the project are (i) IIT, integrated with e-learning (e-Sikshak) tool with
complete audio integration, and hosted through
Roorkee (ii) IIT Madras, Chennai (iii) National
website by CDAC Hyderabad.
Productivity Council (NPC), New Delhi and (iv)
50 International Management Institute (IMI), New Delhi. Two batches of Government Officers have
The project was initiated with the following broad undergone training at Cylab, Carnegie Mellon
objectives: University, USA. One batch of 20 officers underwent
Mapping the directions of transition from Advance Training in Information Security & Cyber
industrial economy to knowledge Forensics and a second batch of 18 officers had
economy Basic Training in Information Security, Incident
Handling & Cyber Forensics.
Developing strategies of change
management for transformation from Information Security awareness workshops were
industrial age to information age conducted through the participating institutes. So
far more than 205 workshops have been organized
Identifying new knowledge streams/
by various PIs/ Implementing Agencies across the
disciplines likely to emerge in the evolving
country covering more than 7000 Teachers/Parents/
knowledge economy and suggesting NGOs and around 25,500 school children/college
specialized courses to help meet students. 25 posters on various topics of Information
manpower requirements of the knowledge Security Awareness were designed and around
economy etc. 62,000 posters were distributed to target users.
All project components like conducting of Further, around 30,000 stickers were distributed in
Symposium, International Conferences, Seminars, Mumbai Internet Safety Week 2010 in association
Workshops, Brainstorming Sessions, Competitions, with Mumbai Cyber Police, NASSCOM, and DSCI.
A dedicated website for information security
Commissioned Research and Consultancies etc., are
awareness (http://www.infosecawareness.in) has
progressing.
been designed, developed and made operational.
Information Security Education and In addition, four cartoon videos for children and
Awareness Project eBooks/awareness course materials were made
available on the website.
The Information Security Education and
Awareness Project is aimed towards development A three level Certification Scheme for
of human resource in the area of Information Security Information Systems Security Professionals has
been designed for implementation through To achieve grid based virtualization of
DOEACC Society. Level-1 of the Scheme viz. technical education in engineering colleges
Certified System Security Analyst (CSSA) has been of Uttar Pradesh and Uttarakhand, UP
launched by DOEACC Society from July 2010 at Technical University, Lucknow has identified
Gorakhpur and Kolkata Centres. 14 nodal centres (Institutions) and
necessary infrastructure has been set up
Scheme for Manpower Development for at these institutions. The testing for delivery
the Software Export Industry of video/audio lectures has been carried out
among the nodal centres. Presently NPTEL
The projects being implemented under the course contents are being delivered in
scheme are aimed to create course contents, virtual mode.
generate mentors & quality faculties and skilled
graduates in the Information Technology sector at Under the above mentioned projects
various locations across India with a view to various workshops/seminars in IECT areas
increasing the employability of the students. The such as GIS, Rural Services Delivery and
Scheme covers Training of the Trainer’s Program, Contents, Expert System and their
Application, E-Healthcare, Data
Enhancement of quality of IT education in colleges,
Digitalization, Data Warehousing and Data
Virtualization of Technical Education, conducting
Mining, Enhancing Creativity & Soft Skills
specialized short term courses in IT/ITES sector,
for better Communication, Information
setting up of National On-line Test System for
Security & its Application, Open Source
Graduate Engineers in Information Technology, etc.
Technology for enhancement, productivity
Achievements under the Scheme are given below: tools like Moodle, Mediawiki, Redmine and
Various projects under the scheme are being version control tools etc., were conducted.
implemented at C-DAC-Noida, IIIT- In addition the following projects are also being
Allahabad, IIITM-Gwalior, IIIT-Bangalore, IIIT- implemented:
Hyderabad, State Government of Tamil
The Department is supporting the
Nadu and UP Technical University. The
Government of Kerala in ‘Setting up of ICT 51
projects at C-DAC-Pune, C-DAC-Hyderabad
Academy Kerala (ICTACK)’ with the primary
under this scheme have been completed.
objective to train faculties in Engineering,
Necessary training infrastructure like setting Arts, Science, Polytechnic and ITI’s and
up of lab etc., has been created at IIIT- support roll out of mass based HR
Allahabad, IIITM-Gwalior, CDAC-Pune, IIIT- programme for graduates.
Bangalore and CDAC-Hyderabad. 4122 Training Programmes on ‘IT Enabled Soft
faculties and 5276 students have been Skill Enhancement to Improve Employability
trained/undergoing training under these of Engineering and Management Students’
projects. by Anna Universities of Coimbatore and
Chennai have been started. Syllabus was
Online Examination Software' developed by defined and course contents were
CDAC, Noida is under final stages of developed. Currently Training programme
development. Using this software, online is conducted covering aptitude,
examinations for admission to the courses communication skills, time management
being run at CDAC-Noida and ERNET India's and behavioral skills for the students from
Recruitment Exams were conducted during Engineering and MBA stream. So far, 5165
2010 covering over 7000 candidates. & 5180 students have been trained by Anna
DOEACC Society is also using this software University Coimbatore & Anna University
for conducting examination of their Course Chennai respectively.
on Computer Concepts (CCC). The software DOEACC Centre in Chennai has been
was also tested with 5000 concurrent users. established and currently operating from a
A question pool characterization module 5500 sq. ft. rented premises at ISTE
having more than 1,00,000 objective type Professional centre at Anna University
questions on 400 topics has been prepared Campus. The academic activities of the
for the Online Examination Software. The centre were launched from July 2010.
Software is being audited by STQC for DOEACC ‘O’ level course is currently being
product certification. offered at the Centre.
Development of North-Eastern Region Special Manpower Development in VLSI
The Department through DOEACC Society has
Design and Related Software
initiated projects for setting up Regional Institutes The Department in 2005 has initiated a Special
for e-Learning and Information Technology (RIELIT) Manpower Development Program in the area of VLSI
at Kohima (Nagaland), Agartala (Tripura); and Design and related software to generate the key
DOEACC Centres at Shillong (Meghalaya), Gangtok catalyst ingredient for the VLSI design sector. The
(Sikkim) and Itanagar (Arunachal Pradesh). These duration of the programme is for a period of seven
institutes/centres are aimed to create skilled years. This programme is currently being executed
manpower in the area of Computer Science and at 7 Resource Centres (RCs) and 25 Participating
Information Technology and related disciplines for Institutions (PIs) with a total outlay of 49.98 crore
making available industry ready professionals and for a period of seven years.
also cater to the needs of the respective States in
the North-Eastern region. The achievements made Major elements of the program are:-
in the projects are as under:
Establishing State -of-the art VLSI Design
RIELIT, Kohima, Nagaland is conducting Laboratory.
DOEACC ‘O’ & ‘A’ level (IT) and Hardware,
Generation of manpower in VLSI Design area
CCC, BCA and other short-term courses.
at various levels.
So far, 2297 students have been trained at
the RIELIT centre at Kohima and at Instruction Enhancement Program (IEP) for
extension centre of RIELIT at Chuchuimlang, faculties of PIs.
Nagaland. The training activities have been
Workshop involving International Guest
shifted to the permanent campus at
Faculty & ZoPP Workshop.
Mereima. The remaining finishing works at
Academic Building, Girls Hostel, Staff India Chip Program.
Quarters, etc., are in progress.
VLSI Design Resource website and 7 sub-
RIELIT, Agartala is offering training courses sites at RCs
52
of DOEACC (IT) ‘O’ & ‘A’ level, DOEACC
CHM ‘O’ & ‘A’ level, ITES & other short-term Major achievements during April to December
training courses from a 7000 sq. ft. 2010 are as follows:
temporary accommodation, provided free
Establishment of the VLSI Design
of cost by the State Government of Tripura
Laboratories with State-of-the art Hardware
since December 2008. So far 694
platform and Electronics Design Automation
candidates have been enrolled/trained in
(EDA) software environment in all PIs and
various courses. Possession of 15 acres
RCs has been specialized.
of land at Radha Kishore Nagar near
Agartala from the State Government of During the academic year 2009-10 (i.e.
Tripura has been taken for construction of ending on August 2010), about 5365
permanent RIELIT campus. The process of students at various levels ( i.e.) B.Tech
finalizing the Project Management (3889), M.Tech (1422) & Ph.D. (54) in the
Consultant is in progress. domain of VLSI Design and Microelectronics
were trained under this program.
DOEACC Centre, Shillong has started short-
term training courses from rented premises Two Instruction Enhancement Programmes
of 6000 sq. ft. since December 2009. (IEP), for the training faculty of PIs were
Training courses of DOEACC "A" & "O" conducted in area of "Chip Integration and
Level (Hardware) and "A" & "O" Level Tapeout Issues" and "Semiconductor
(Software), ITeS -BPO and CCC have been Memor y Design and Test". About 58
started. So far 187 students have been faculties of PIs were trained. An IEP on
enrolled/trained for various courses. "VLSI Application in Biomedical
Setting up of a DOEACC Centre at Gangtok Engineering" would be conducted by IIT
(Sikkim) and Itanagar (Arunachal Pradesh) Kharagpur during 7-12th March 2011. One
has been initiated. The renovation activities more IEP on "Low Noise Low Power Opamp
for setting up of classrooms, labs office etc., Design and Testing" is scheduled during
at Gangtok (Sichy) has been completed. March 2011.
VLSI Design Resource website of 7 RCs Trichy, NIT Surathkal and VNIT Nagpur were
have been created. integrated at five institutions ( IIT Kanpur,
IIT Guwahati, NIT Trichy, NIT Surathkal and
Support has been provided for fabrication
VNIT Nagpur ) and sent for fabrication. Two
of seven chips under India chip project for
additional designs undertaken at IIT Delhi
siliconization of analog and digital design
done by students of RCs and PIs. Nineteen were also sent for fabrication. These chips
designs from 15 organizations namely: have been fabricated at Europractise and
SVNIT Surat, DIT Delhi, NIT Srinagar, are currently undergoing testing. The Chip
SGSITS Indore, BESU Kolkata, IT BHU, TU Layout views of designs from IIT Delhi and
Patiala, Jadavpur University, NIT Warangal, those integrated designs merged are given
NIT Calicut, IIT Kanpur, IIT Guwahati, NIT below:
Digital Design: Integrating Analog Design from IIT- Delhi. Analog Design: Integrating designs
designs from 5 institutions from 2 Institutions.
53
Analog Design: Integrating Digital Design: Integrating designs Analog Design: Integrating designs
designs from 3 institutions. from 2 Institutions. from 6 Institutions
Since 2005 NIXI is also managing the .IN Establishment of Knowledge Data Center at Anna
Registry (www.registry.in). Presently, 80 Registrars University, Chennai: Knowledge Data Centre project
have been accredited to offer .IN domain name is proposed jointly by Anna University, Sun
registration worldwide to customers. It has helped Microsystems and Government of Tamil Nadu. The
in proliferation of Web hosting in the country and main objective of this data center is host e-content
enhancement of Indian language content in the developed at various place and deliver the same for
Internet. Approx. 8.50 lakhs .IN Domain Names have the benefit of students of the affiliated colleges in
been registered till February 2011. Activity related the tier II and tier III colleges. The installation of the
to domain name registration in Indian Languages is equipment, namely, Blade Servers, SAN storage
62
in process. servers have been completed. The installation of ten
workstations is in progress. About 400 courses of e-
E-Infrastructure content from NPTEL have been obtained and porting
of the same is in progress.
E-Infrastructure comprises tools, facilities and
resources that are needed for advanced collaboration National Knowledge Network (NKN)
and includes integration of various technologies such
as Internet and broadband technologies, computing The Government’s decision to set up National
power, bandwidth provisioning, data storage, grid Knowledge Network was announced in the Budget
based resource sharing, cloud computing etc. Speech, 2008-09. A High Level Committee (HLC) was
set up under the Chairmanship of Principal Scientific
Achievements during 2010-11 Adviser to the Government of India to coordinate
and monitor the establishment of the NKN.
Establishment of Bio IT facility: Bio –IT Research
& training facilities at Institute of Bio-Informatics On 25th March 2010 the Government approved
Applied Bio-technology (IBAB), Bengaluru is funded the establishment of the National Knowledge Network
by the Department. The project objective is creation (NKN) at an outlay of 5990 crore, to be implemented
of Professional manpower in Bio IT field, R&D in by NIC over a period of 10 years.
Bio-IT area and Knowledge sharing with national &
international companies. The work related to setting Objective
up of lab is in advance stage. The objective of the National Knowledge Network
is to bring together all the stakeholders in Science,
ICT Vocational Centers for Skill Creation for the
Technology, Higher Education, Research &
Children with Disabilities in the area of Information
Development, and Governance.
Technology: 50 ICT Vocational Centers for training
the physically challenged children have been set The output of the project will be a high capacity
up in addition to 20 ICT Vocational Centres set up in countrywide infrastructure at education & research
Phase-I. The less privileged children in the proximity Institute level, which will be available 24x7 to support
of these centers have learnt ICT skills enabling them education and research applications, and other
applications as envisaged by
these institutions which NKN Topology
require very high bandwidth.
A high speed data
communication network would
be established which would
interconnect Institutions of
higher learning, research &
Governance.
The Core shall be complemented with a Trans Eurasia Information Network (TEIN3)
distribution layer at appropriate speeds. The links is integrated with NKN.
participating institutions can directly or through
Initial set of IP numbers ( /16 and /20) and
distribution layer connect to the NKN at speeds of
autonomous system numbers from APNIC
100 Mbps /1 Gbps.
has been obtained.
Achievements during 2010-11 MoU has been signed between GLORIAD
(The Global ring network for advanced
The logo and website of NKN (www.nkn.in)
applications development), the National
has been launched.
Knowledge Network (NKN) and Tata
3 Points of Presence (PoPs) have been Institute of Fundamental Research (TIFR).
established with 2.5 Gbps capacity for core
Local ring to connect NIPGR, NIPFP, ICGEB,
Backbone (a total of 18 PoPs established
IUAC, NII, and IIMC with JNU has been
so far).
accomplished.
A total 38 number of Institutions have been
Network Sanitation Lab is being setup at
connected to NKN (total 104 Institutions
IIT Mumbai, for sanitization of network
connected so far), and 9 virtual classrooms
were setup (a total of 15 virtual classrooms equipments to be deployed in NKN.
were setup so far). The five Model projects recommended by Model
MoU has been signed between (NIC & Project Evaluation Committee (MPEC) in its first
NICSI) & the service providers namely meeting were approved by HLC in its 9th meeting
BSNL, Railtel, PGCIL & MTNL. held on 6th August 2010.
Societies
Centre for Development of Advanced applications for nation's high performance computing
Computing (C-DAC) requirements. The activities in HPC area is now being
focused towards research, design and development
The Centre for Development of Advanced of Petaflop computing. During the year, C-DAC
Computing (C-DAC) has today emerged as a premier carried out technology developments in the areas of
Research & Development (R&D) organization of the interconnect technologies, system software,
Reconfigurable Computing Systems (RCS), Grid
nation in ICT&E (Information Communication
middleware, and various areas of scientific and
Technologies and Electronics). It focuses on
engineering applications. It also continued its efforts
incubating, nurturing, and strengthening national
64 towards building the National Grid Computing
technological capabilities in context of global infrastructure and creating awareness among the
developments in selected areas. In that process, it potential users of grid technologies.
continuously works towards realizing nation's policy
and pragmatic interventions and initiatives in Significant achievements during the year in this area
Information Technology (IT). As an institution for high- include the following:
end R&D activities, C-DAC has been at the forefront PARAM Yuva: The System, with Peak
of IT revolution, constantly building capacities in Performance of 54TF and Sustained
emerging/enabling technologies and innovating and Performance of 37.8 TF (70% peak), (HPL-
leveraging its expertise, caliber and skill-sets to LINPACK) was ranked 182nd in June 2010
in the Top 500 Supercomputers List.
develop and deploy IT products and solutions for
Installation of 200 TB storage and tape
different sectors.
library has been completed.
High Performance Computing (HPC) and HPC Facilities commissioned during the last
Grid Computing year at :
---- Indian Institute of Science and
C-DAC's HPC programs are focused towards
Education Research (IISER), Pune for
building capabilities, systems, facilities and
promoting supercomputing related
domain specific research.
---- Dar-es-salaam Institute for Technology,
Tanzania for work in the field of Weather
Prediction and ICT.
---- NCMRWF, Noida for high end research
in climate modeling.
Computational Electromagnetics (CEM)
Code has been ported at DRDL Jodhpur for
modeling and aerospace applications.
"ONAMA" resource Protein Structure Prediction (PSE4PSP) v1.0
bundle incorporates in February 2010 released.
a set of parallel and
Security Assessment System developed on
serial applications &
test bed.
tools for engineering
disciplines such as Multilingual Computing and Heritage
Computer Science, Computing
Mechanical, Electronics & Communication,
Electrical, Civil, Chemical Engineering, etc. C-DAC's language technology products and
solutions cover a wide range of applications such
Location specific Weather Forecast for 50000
as publishing and printing, word processing in
locations in Tamil Nadu, Andhra Pradesh,
Indian languages, office application suites with
Madhya Pradesh, Assam, Karnataka and
language interfaces, information retrieval, speech
Maharashtra made accessible through India
technologies, language learning, video and
Development Gateway Portal.
television and multimedia content in Indian
languages for subtitling, newsroom automation, multi
prompter systems and online titling. Several of these
have been developed and marketed not only for
Indian languages but also for foreign languages like
Tibetan, Bhutanese, Thai, Perso-Arabic and so on.
---- Central Tea Processing Factory under To promote the development and export of
Tripura Tea Development Corporation software and software services including
Ltd. at Durgabari, Agartala, Tripura Information Technology (IT) enabled
(1 No.) services/ Bio-IT.
---- Tea Research Association, Tocklai, To provide statutory and other promotional
Jorhat, Assam (2 Nos.) services to the exporters by implementing
---- Tezpur University, Tezpur, Assam (1 No.) Software Technology Parks (STP)/
Electronics and Hardware Technology Parks
---- Dhalai Tea Processing Co-op. Society (EHTP) Schemes and other such schemes
Ltd., Kamalpur, Dhalai, Tripura (1 No.) which may be formulated and entrusted by
Post installation training (Operation, Data Collection, the Government from time to time.
Correlations, Data Back up process, Maintenance, To provide data communication services
etc.) has been imparted. including value added services to IT/IT
PARAM based High Perfor mance enabled Services (ITeS) related industries.
Computing Facility at North - Eastern Hill To promote micro, small and medium
University, Shillong (NEHU): entrepreneurs by creating conducive
69
---- Ported scientific & engineering environment for entrepreneurship in the field
applications across atmospheric of IT-ITeS.
sciences, oceanography, bio-
Achievements during 2010-11
informatics, materials science,
mathematics, etc. Installation of Promotion of Development of Software and
visualization tools required by the Software Services
applications for these domains.
The exports made by STP registered units have
---- Customized deployment of CHReME grown manifold over the years. Up to the year 2009-
(C-DAC HPC Resource Management 10 more than 10,000 units were registered under
Engine) Portal. STP scheme. As on 31st March 2010, 7007 units
Awards/Recognition were operative out of which 5814 units were
exporting. During the year from April to December,
"Excellence Award" of Government of Sikkim 2010, 170 new units were registered under the
was received by C-DAC, Kolkata for the pioneering scheme.
initiatives in using "IT for Poverty Alleviation Program
for Handicrafts and Handloom section development" As of now a total of 52 STPI centres/Sub-centres
are operational across the country, out of which 45
for the year 2010 during the Sikitex 2010 event.
centres are in Tier II and Tier III cities.
Software Technology Parks of India
Provision of Data Communication Services
(STPI)
One of STPI's remarkable contributions to the
Background software-exporting sector is provision of High-Speed
Software Technology Parks (STP) of India was Data Communication (HSDC) services. SoftNET,
established and registered as an Autonomous state-of-the-art HSDC network, designed and
Society under the Societies Registration Act 1860, developed by STPI is available to software exporters
under the Department on 5th June 1991 with an at internationally competitive prices at all centres.
Indicative Locational
Map
70 Not to Scale
STPI provides through its network, the Shared networks using Point-to-Point and Point-to-Multipoint
Internet Services, VSAT Services, Value added microwave networks, which cater to the primary
services and collocation services. Following services needs of the customers. With the addition of Point-
fall under the data communication services. to-Point radio networks, the network was further
strengthened enabling the delivery of 2 Mbps, NxE1
SoftPOINT links over the last mile under the STPI's overall
The SoftPOINT service is the provisioning of control.
"International Private Leased Circuit" (IPLC). IPLC's Project Management and Consultancy
are digital circuits available for international data
Services
communications, which are used for data
transmission, communication etc. Secure and STPI is also providing project management
exclusive to the user, IPLC's are ideal for companies consultancy services to the Central/State
that have high volume of International data Governments and their organizations. Currently major
transmission. consultancy projects undertaken are MP SWAN,
Chhattisgarh SWAN, J & K SWAN, computerization
SoftLINK of Employment Exchanges for Government of Assam
SoftLink is a service offering Internet access on and IT Park Imphal project for Government of Manipur.
a shared and dedicated basis. The service was
Promotion of small and medium
launched to cater to the rising demands of the
industry for better quality and committed services.
entrepreneurs by creating a conducive
Today SoftLink services enjoy a large customer base
environment in the field of information
amongst STPI's datacom services. technology
Last Mile Connectivity (Local Loop) Historically STPI has been promoting SMEs and
their cause by offering incubation services,
STPI has set up its own digital Microwave organizing events, sponsoring/co-sponsoring events,
participation in events, human resource development India Telecom 2010 from 9 th to 11 th
and export promotion efforts as follows: December, 2010 at New Delhi.
Certification Scheme in Information Security (Level 1) M/o Labour & Employment has made IT literacy
certificate mandatory for the students of ITI/ITC from
ITES-BPO customer care / Banking
August, 2011 onwards. In view of the specific
Course on Computer Concepts (CCC) demand for an IT literacy course from M/o Labour &
Employment and also from a few State Governments,
Short-Term Courses on the following topics: DOEACC Society has launched a new course viz.,
Basic Computer Course (BCC). The syllabus for the
Electronics Design Technology
BCC course has been approved by Standing
Embedded System Syllabus Committee.
DOEACC Scheme
1. O/A/B & C Levels (Non-formal Sector 20,000 5,823 (July, 2010 exam)
of IT Education & Training) Half Yearly
Examinations
DOEACC Centres
2. To Conduct Training for formal sector 1,700 1,748
Long Term Courses (M. Tech, MCA,
BCA, PGDCA, Diploma, Diploma in
Electronics Engg. & Computer
Science etc.)
3. To conduct training for non-formal Sector 13,500 3,876
Long Term Courses O/A/B Level Course,
Bio-informatics O/A Level Courses,
Hardware Courses O/A Level
4. Training under Short Term Courses of 11,500 7,946
less than 1 year duration
5. IT Literacy Programme (CCC course) 90,000 91,869 (appeared)
68,527 (qualified)
76
To establish National Data Base on Initial trials for hydrogen generation were
Electronics Materials. performed using nanostructured marigold
shaped CdIn2S4 as a Photocatalyst.
The mission of C-MET is to develop knowledge
Quantitative X-ray absorption study of
base in the electronic materials and their processing
BaBi2S4 coated apron was carried out.
technology for the Indian industry and become a
source of critical electronic materials, know-how and Three types of Chip thermistors of five
technical services for the industry and other sectors different B-values were made and samples
of the economy. submitted to Sowparnika Thermistors,
Kerala for testing and evaluation.
Achievements during 2010-11 77
Integrated Electronics Packaging Ultra high purity materials
1.5 Kg/batch, vacuum refined gallium was
Optimization of photolithography process
zone refined by using horizontal rotating
is in progress
type zone refining system.
Several batches of three types of ferrites
6N pure Zn was prepared by vacuum
were prepared and characterized for their
distillation.
dielectric properties, VSM studies, Squid
and XRD analysis. One Kg of 4N pure Bi was zone refined.
Optimization of soldering process was done Ti-Sn oxide composite nano powder
for connecting/ soldering the kovar pins and prepared by chemical route. XRD and SEM
the seal ring to the conductor pads of the analysis was carried out.
LTCC package
Annealing done in nitrogen atmosphere and
Nanomaterials and devices in vacuum at 6000C for FePt nano particles
and Nickel nano particles with different
Al nano particles were synthesized by compositions synthesized.
varying the quench conditions and reactor
pressure and characterized by using SEM, Received NABL accreditation certificate(No:
AFM and XRD. T-1780) for Atomic absorption
spectrophotometer received from NABL
The development of CdSe QDs has been Secretariat, New Delhi.
completed
A small scale process for preparation of
Materials for Renewable Energy
Ag2Se and its characterization by IR, XRD, Fabricated active electrodes for
TEM has been completed. supercapacitors using carbon aerogel .
Fabricated p type copper aluminium oxide Fabricated prototype aerogel
transparent films by dip coating technique supercapacitors.
Piezo sensors and Actuators Promotion Council (ESC) is mandated to promote
India's exports of Electronics, Telecom, Computer
Fabricated bender actuators.
Software and IT Enabled Services. ESC offers a
Fabricated PZT 5H thin film unimorph and varied set of services to its members for accelerating
evaluated its piezoelectric properties.
exports.
Research Performance Indicator during year Some of the services of ESC are as follows:
2010-11
Facilitates participation in Global Trade
S.No. Activity Status
Shows / Expositions and Conferences.
1 Research publications in 35
journals Undertakes Market Research / Studies and
publicity Campaigns in overseas markets.
2 Conference presentations 55
3 Invited talks 25 ESC facilitates business interface
4 Fellowships/visits (Abroad) 05 between Indian and foreign companies
through Buyers - Seller Meets, and
5 International/ National 04
locates new business partners for Indian
conferences organized
electronics, computer software and IT
Electronics and Computer Software companies.
Export Promotion Council For facilitating foreign trade, ESC provides
Electronics and Computer Software Export on-line facility for Data Search.
Buyer Seller Meets: INDIA Exclusive Buyer Seller Meet with Japanese Delegation,
7 - 8 July, 2010.
Incoming Delegations Argentina, 29th October, 2010
Interactive Meetings The Council organized an interactive meeting with the Secretary,
Ministry of Corporate Affairs on 16th August 2010 in New Delhi.
The Council briefed the Chief Guest regarding the challenges,
exports pertaining to ICT sector. The meeting was attended
by several COA & other ESC members and several senior
Government officials.
The Council organised a meeting of Eastern Region Member
exporters on 15th December 2011 in Kolkata, which was graced
by the Principal Secretary, Department of IT, Government of
West Bengal. The Executive Director, ESC gave a brief
presentation on the status of ICT exports from India to global
markets and highlighted the efforts needed to mobilize further
impetus in exports growth. The meeting was attended by
several members.
Seminars / Colloquiums ESC organized a seminar on ICT Export Opportunities in
Calicut, Kerala with the assistance of Cyber Park, Calicut
Information Technology Industry Association (CITI) on 27th
November 2010.
Honours & Awards The Council's trade promotion efforts have been continuously
recognized by the Federation of Indian Export Organisation
(FIEO). The Council has already been awarded Exports Gold
Trophy consecutively by FIEO for 8 times. ESC has been
awarded again the "Niryat Bandhu" awards for the year
2008-09 for achieving excellence in ICT export promotion for
the 9th time.
Publications ELSOFTEX, the monthly newsletter of ESC contains features
of market surveys, developments in the international trade, 79
business opportunities, changes in Government policies and
procedures.
ESC publishes annual Statistical Year Book which gives details
of India's exports in the Electronics, Telecom and Software
services sector.
ESC brings out reports of market surveys, importers' listings,
directories, country reports, etc., for the benefit of its members.
ESC is a member of World Electronics Forum relevant information to their users. Research and
(WEF) and South East Asia Information Development and Training are integral parts of
Technology Organization (SITO). ESC has ERNET activities.
extensive network of counterpart organizations
world over to leverage member companies Network Infrastructure & Services
export interests in these markets. In the ESC
The ERNET network is a judicious mix of
network, there are over 50 world trade
terrestrial and satellite based wide area network.
development bodies.
ERNET India provides services through its 15 Points
ERNET India of Presence (PoPs) located across the country.
ERNET network supports IPv4 and IPv6 Internet
ERNET India is serving academic and research Protocol in native mode – dual stack, unicast and
institutions in the country by innovatively connecting multicast. IPv6 routing protocol OSPFv3, end-to-end
them on Intranet and Internet using appropriate state- Ethernet services, QoS (DiffServ), video
of-the-art technologies. Institutions anywhere in the conferencing, authentication and authorization have
country can be connected to ERNET network. Focus
also been implemented on ERNET Network.
of ERNET is not limited to just providing connectivity,
but to meet the entire needs of the educational and ERNET provide four types of services, namely,
research institutions by hosting and providing Network Access Services, Network Applications
Services, Hosting Services and Operations Support Networks (NREN) in 18 countries in Asia Pacific
Services. ERNET, over a period of a decade, has region are connected with Pan-European research
completed the four stages in the development, network GEANT.
namely, initiation, growth, control and maturity. It
TEIN3 Point of Presence (PoP) has been co-
has grown in size, range and quality of service and
located at ERNET PoP at Mumbai. Two high speed
is connected to the educational and research
links of 2.5 Gbps each have been commissioned to
networks worldwide.
Europe and Singapore providing direct connectivity
A key mandate of ERNET India is to provide a to India to GEANT in Europe and TEIN3 PoP at
reliable and robust network infrastructure to facilitate Singapore.
the target user community to develop and
EU-India Grid2-Sustainable e-Infrastructures
disseminate related applications and contents. To
meet the aspirations and demands of the users, the
across Europe and India
network infrastructure is being upgraded both in This two year project was initiated with a kick-
terms of technology and capacity. ERNET India has off meeting in January, 2010 at New Delhi. There are
initiated the process of upgrading select Points-of- six European partners and 10 Indian partners in this
Presence (PoPs) with high-end servers, routers, new project. The role of ERNET India in the project
switches and other appliances with anti-spamming, is to provide network infrastructure support using
antivirus and security features. The aggregate ERNET-GEANT link and subsequently provide
internet bandwidth was upgraded to more than 600 network infrastructure support using TEIN3.
Mbps. More than 1300 user institutions covering
diverse application domains are now connected to BELIEF II - Bringing Europe's eLectronics
ERNET network. A total of 5610 '.in' domains under Infrastructures to Expanding Frontiers
edu.in, ac.in and res.in have been registered. It has
BELIEF2 is an EU project spanning over 25
also been hosting websites for the academic and
months, (starting April 2008), with the aim of
research community.
supporting the goals of e-Infrastructure projects to
80 Research Activities and ICT Projects maximise synergies in specific application areas
between research, scientific and industrial
Connectivity with European Research communities. It is a consortium project of 7
Network GEANT institutions including ERNET India; Metaware SpA,
Italy; CNR- ISTI, Italy; University of Athens, Greece;
Under the Indo-European Collaboration in the Escola Politécnica da Universidade de São Paulo
area of ICT, ERNET is connected with the European (PUSP), Brazil; Brunel University, UK and Meraka
Research Network GEANT through a dedicated IPLC Institute, South Africa. BELIEF-II coordinated the
link on 175 Mbps in July, 2009. This connectivity efforts of many e-Infrastructure projects to further
has facilitated Indian Universities, Colleges and other enlarge the e-Infrastructure Community.
educational institutions connected to ERNET India
to collaborate with their counterparts in Europe to 6 CHOICE - India Europe Cooperation to
share information and also undertake collaborative promote IPv6 adoption
research and development.
European Commission has sanctioned a
For participation in the Large Hydron Collider consortium project titled “6 Choice- India Europe
(LHC) experiment through the International Cooperation to promote IPv6 adoption” comprising
of eight members including ERNET India. The aim
Connectivity, ERNET India has provided layer 3 VPN
of the project is to promote close cooperation
connectivity from TIFR to Punjab University, Delhi
between the Indian research network ERNET,
University, Aligarh Muslim University, University of
European research network GEANT as well as
Rajasthan, Jammu University and Viswa Bharti
between Indian grid initiative GARUDA and
Shanti Niketan. The connectivity to GEANT is used
European Grid initiative EGEE. 6 CHOICE project
by researchers for high speed data transfer between
supports the cooperation through joint network
Tier 2 centres in India and Tier 1 centre outside India
interconnection, service planning and experiments
Trans Eurasia Information Network - TEIN3 with the middleware jointly developed in the project.
ERNET India has established IPv6 peering with SIFY
Under phase 3 of Trans-Eurasia Information and is carrying out various tests on IPv6. It has also
Network (TEIN3), National Education and Research set up IPv6 test bed to host IPv6 applications.
Mobile IPv6 Test bed - Mobility between envisages imparting high quality computer forensics
heterogeneous access networks training to the CBI Officials.
The Department has funded ERNET India and e-Linkage of Jawahar Navodaya Vidyalayas
Indian Institute of Science, beginning November 2009
ERNET India has provided Broadband VSAT
for duration of 18 months, to establish Mobile IPv6
connectivity of 128Kbps to 101 Navodaya
test bed and to study Network Layer mobility
Vidyalayas in Phase I and connectivity of 256Kbps
management issues between heterogeneous access
to 200 Vidyalayas in Phase II & phase III.
networks. The initial phase would involve design and
simulation of different mobility scenarios in hybrid MoU with Kendriya Vidyalaya Sangthan
network platform. The test bed comprising WiMAX,
ERNET India has established Broadband VSAT
WiFi and cellular networks will be deployed and the
Internet connectivity of 128 Kbps to 25 remote
mobility scenarios will be tested on real test bed.
Kendriya Vidyalayas spread throughout the country.
Considering the IPv6 support in ERNET backbone,
Connectivity to the other remote Vidyalayas is in
the mobility demonstration between IPv4 and IPv6
progress.
networks will also be carried out.
ICT Vocational Centres for Children with
6 LoWPAN - Management and Monitoring of Disabilities-Phase II
Wireless Sensor Networks
50 ICT Vocational centres have been setup
6LoWPAN is a joint project between ERNET India across the country for the disabled students with
and IISc, funded by the Department for a duration special IT assistive tools and technologies. Further
of 24 months from January 2010. IEEE 802.15.4 Low- 50 more schools are identified and setting up of
rate Wireless Personal Area Network (LoWPAN) ICT infrastructure is in progress.
standard supports wireless connectivity in low-cost
devices that operate with limited battery power. Each Centre is being equipped with computer
LoWPAN networks enable emerging application furniture, uninterruptible power supply, LAN
81
functions such as agricultural field measurements, environment, desktop computers, servers and
assistive tools for the disabled children. The schools
monitoring structural health of buildings, patient
are also bring provided with internet and intranet
health monitoring and home/industrial automation.
access, applications, contents and instructors for
The support for IPv6 over 802.15.4 links enables
imparting training to the disabled children. Special
integration of LoWPANs into the existing IP
courses including models on computers, usage of
infrastructure. Also, the large IPv6 address space
assistive devices, English language, personality
will meet the requirements of numerous LoWPAN
development and skill development on job oriented
nodes with address assignment using auto- applications are being designed.
configuration protocols. The 6LoWPAN layer
performs header compression, fragmentation and e-Linkage of Krishi Vigyan Kendras under
layer 2 forwarding functions to adapt IPv6 packets Indian Council of Agricultural Research
to the resource constrained LoWPAN networks.
ERNET India has established a captive VSAT
Hi-tech Cyber Crime Investigation Centre at Network for ICAR and deployed Information
CBI Academy Technology Infrastructure with Broadband at 200
Krishi Vigyan Kendras (KVKs)/ Zonal Project
The global dependency on technology combined Directorates (ZPDs) under ICAR to develop them
with the expanding presence of Internet has into Information Hubs. E-Linkage of the remote 200
increased the threat of cyber attacks. To prepare KVKs/ZPDs has been established with the VSAT
ourselves to meet these cyber threats, the Hub at ICAR Headquarters in New Delhi. The facility
Department has funded ERNET India to establish a is being used for scheduling talks and lectures
first-of-its-kind Cyber Forensic Lab equipped with delivered from the Hub by domain experts on weekly
advanced forensic tools at CBI Academy. The project basis for officials of the KVKs/ZPDs.
National Informatics Centre
National Informatics Centre (NIC), an attached service for sending alerts and updates, e-tendering,
office of the Department, is at the forefront for active e-office, web based counseling for admission into
promotion and implementation of Information and professional courses are some such activities.
Communication Technology (ICT) solutions in the
Government. NIC has spearheaded the e-
E-Governance Infrastructure
Governance drive in the country for the last few NICNET – E- Governance Network Backbone
decades. As a major step in ushering e-Governance,
NIC has been involved in supporting the NICNET, a nationwide computer and
Government in areas of Internet/Intranet communication network of NIC, utilizes state-of-the
82 Infrastructure and IT empowerment of officers at all art network technologies to provide connectivity to
levels, preparing IT Plans for Sectoral Development Central Government Ministries/Departments and all
and developing IT based Services including G2G, 35 States and 616 Districts of India.
G2B, G2C and G2E portals.
NICNET utilizes variety of technologies
NICNET, the Pan India, computer including terrestrial, wireless and VSAT networking
communication network of NIC has been the to provide connectivity across the country and is
backbone for e-Governance applications. The now extending to the grassroots level. Mode of
network operations incorporate Cyber Security, Data connectivity is decided based on suitability
Centres, Disaster Recovery Centres, Network depending on factors such as user requirement and
Operations facility, Certifying Authority, Video- terrain. State Wide Area Networks (SWAN) in a
Conferencing and capacity building set up across number of States are also being integrated with
the country. ICT support in terms of planning, NICNET. Wireless Metropolitan Area Networks
software design, development and roll out is (WMANs) and Local Area Networks (LANs) have
provided to all Central Government Ministries, also been established in various Government
Departments, State Governments and District organizations to access NICNET services.
Administrations. NIC has also been designated as
State Government secretariats are connected
the Implementing Agency for National Knowledge
to the Central Government by very high speed links
Network (NKN) which aims at connecting institutions/
on Optical Fibre Cable (OFC). Districts are
organizations in Science & Technology, Higher
connected to respective State capitals through
Education, Research & Development and
leased lines. 550 Districts have 34 mbps WAN
Governance with speed of the order of multi Gigabits
connectivity from their respective State capitals.
per second.
These are also equipped with Channelised STM-1
A number of major initiatives have been for aggregating various other departments/
undertaken for strengthening backend automation organizations at district level. Leased circuit
and implementation of citizen centric services. E- connectivity has been provided to 1318 Post Offices
payment for various government services, SMS across the country. Over 50,000 nodes of Local Area
Networks in Central Government offices and State centre is connected to NICNET and Internet through
Government Secretariats are operational including Mumbai, Bengaluru and Hyderabad using 2.5 gbps
6500 nodes in NE States. The Integrated Network links. National Data Centre at Hyderabad acts as a
Operations Centre (INOC) at Delhi manages and Disaster Recovery site for IDC, Delhi and some of
monitors all NIC Centres in States, Districts & the State Centres, apart from hosting large number
Bhavans. INOC has been equipped with a Video of critical applications. It is also the DR site for the
Wall for effective monitoring of the network services. Messaging Services offered by NIC. The storage
Facility Management Services are provided at NIC capacity at this centre was upgraded during the
H.Qrs., States, Districts and Bhavans. current year by adding additional 350 TB SAN
storage. The power and cooling infrastructure have
NICNET is providing data services through 900
also been upgraded by installing additional high
DVB VSATs at various NIC districts, and blocks of
capacity Generators, Precision AC Units and a
North East and Jammu and Kashmir for running the
Transformer unit. The facilities at most of the NIC
e-Governance applications and transfering their
Mini Data centres at State Centres were also
State data. It also provides video, voice & data
augmented during this year with the addition of new
services through 560 SCPC DAMA VSATs at various
Automatic Tape Libraries and SAN storage units.
NIC districts. NICNET is providing data services
through 231 DVB VSATs at blocks of Chhattisgarh National Knowledge Network
and through 359 DVB VSATs at the block level in
In the initial phase of implementation, a core
Orissa for running e-governance applications.
Backbone consisting of 18 Points of Presence
NICNET is providing uninterrupted VSAT services
has been established with 2.5 Gbps capacity.
from the Disaster Recovery Centre established at
104 Institutes have been connected to NKN and 15
NIC Hyderabad when there is service disruption from
virtual classrooms have been setup at mentoring
main VSAT HUB at Delhi.
and mentored IITs. MoU has been signed with
National Data Centres service providers i.e. BSNL, Railtel, PGCIL & MTNL
to ensure connectivity for the high speed backbone
NIC has setup National Data Centres at Delhi, 83
within the country. Trans Eurasia Information Network
Hyderabad and Pune which provide shared hosting
link (TEIN3) has been integrated with NKN for
and co-location facilities to the Government across
providing international connectivity for global
India. Besides this, mini Data Centres are also
collaborative research. MoU has been signed
operational in all NIC State Centres to cater to the
between GLORIAD (The Global Ring network for
e-Governance requirements at the State level. The
advanced Applications Development), the National
Internet Data Centre (IDC) at Delhi is equipped with
Knowledge Network (NKN) and Tata Institute of
more than 450 servers, state of art storage
Fundamental Research (TIFR). A local ring
infrastructure and high speed network connectivity.
connecting NIPGR, NIPFP, ICGEB, IUAC, NII, and
The Data Centre has got ISO/ IEC 27001:2005 ISMS
IIMC with JNU has been established. Network
(Information Security Management System)
Sanitation Lab is being setup at IIT Bombay, for
certification for Web Hosting Service, Database
sanitization of network equipment to be deployed
Hosting Service, Co-location Service, Storage
in NKN.
Service, Backup Service and Webcast Service. The
Storage Capacity has been upgraded from 260TB Cyber Security
to 500TB during the current financial year. Server
virtualization has been implemented for some of the NIC provides necessary security for network,
web applications. Remote management devices servers, applications and client systems by
have been installed to provide remote administration introducing security appliances at the critical
of Servers collocated in IDC. New generation LAN network segments of NICNET using network
switches have been commissioned in IDC. The firewalls, Intrusion Detection Systems/Intrusion
National Data Centre at Pune built over 1000 square Prevention Systems, Application Firewalls, etc.
feet was commissioned in March 2010 and is now Additionally, work is being done in the areas of
fully operational with 137 Server Racks and 150 TB Formulation of NICNET Security Policies,
of storage. The centre offers a virtualized Restructuring of the network, Patch Management,
environment for hosting application systems. This Anti-virus Services, Secure Communication
centre is also acting as Disaster recovery site for Establishment using VPN/ SSL, Scanning of servers
some of the State Centers and organizations. The for vulnerabilities and hardening, Security Auditing
of networks and applications, Log analysis, Security Control Units on NICNET and approximately 8500
Incident monitoring, Analysis and Response, multisite conferences with total of more than
Development of PKI enabled applications, etc. NIC 1,50,000 site hours of VC Services were
has formulated and circulated Cyber Security decentralized by providing Multipoint Control Units
Policies, guidelines and SOPs for Government to all States. Web based VC services were launched
Offices/Ministries. in January-2011. Any user connected over NICNET
or Internet can conduct high definition quality VC in
Certifying Authority point to point or multipoint conference using their
The NIC CA infrastructure has issued about Laptop/PCs. Virtual Class Room was setup over
17,000 Digital Signature Certificates during this year. National Knowledge Network (NKN). Total 43 Virtual
Class Rooms are being constructed with latest state-
The Disaster Recovery (DR) system is operational
of-art technology at 15 IITs and 5 NIC Centres.
which enables NICCA to recover and renew all critical
Similar facilities are being setup at 13 NITs, 5
business processes using the Disaster Recovery
IISERs, IISc, Chennai Mathematical Institute and
site at Hyderabad. Three new Registration Authorities
TIFR. Executive VC Systems (EVCS) network has
have been established at NIC State Centres in
been extended to the office of Director General of
Assam, Andhra Pradesh and Chhattisgarh.
Police (DGP) of all States.
Web Services
Capacity Building
NIC is extending comprehensive World Wide
Training Division at NIC Headquar ters
Web services to Central and State Governments’
conducted update training programmes in
Ministries & Departments in the areas of
PostgresSQL clustering & Replication, Ms Visual
consultancy, web design and development, web
Studio 2010, SQL Server 2008, Windows Axure, SQL
hosting, value added web services for promotion of
Azure, Version Control (Subversion), Change
websites, enhancement of web sites & training.
Management (Mantis) Web Hosting Services using
Hosting infrastructure is being provided to a large
Virtual Classroom technology, in which over 225 NIC
84 number of large scale e-Governance projects like
officers from all over India participated. A series of
CGHS, Panchayat Portal, Government accounting,
Training Programmes on Software Engineering with
Exam Results Portal, Online Counseling for emphasis on Requirements and Design were
Admission to various professional courses across conducted which were attended by over 240 NIC
the country. Live webcast services are being Officers. The programme focused on skill building
provided for various programmes, events and in creating good quality Requirement and Design
conferences. Documents using IEEE Standards. Management
Development Programmes on Leadership
NIC Messaging Services
development, Organisational Behaviour Project
A comprehensive web based Messaging management were conducted at IIM Indore, IIM
Service has been extended to all the Ministries and Lucknow and LBSNAA Mussoorie which were
Departments of the Government. A Disaster attended by 90 NIC Middle and Senior level officers.
Recovery site has been set up for this service at Sponsored programmes included workshops on
National Data Centre, Hyderabad. All the NIC e-Governance and Trainers Training programme in
messaging domains across India have been Hindi. Various components for eForm technology
consolidated into a single domain i.e userid@nic.in. like Code Generator, digital signature and
Today the service gives messaging cover to over application with workflow have also been
450 virtual domains. An SMS gateway has been developed.
setup to integrate the various applications hosted
NIC Training Unit (NICTU), Lal Bahadur Shastri
by NIC for sending alerts and updates. Since its
National Academy of Administration, Mussoorie
launch in May 2010, over 80 applications have been
provides ICT related training to the officers of
integrated with the gateway.
All India Services during all the training programmes
Video Conferencing (VC) Services conducted at the Academy. During year 2010,
seven courses conducted for officers of IAS and
Multipoint Video Conferencing (VC) services are other services in which more than 300 sessions of
provided over NICNET from 631 existing studios training were conducted and training was imparted
spread across India. NIC has deployed 41 Multipoint to about 900 officials.
The NIC eLearning services over NICNET has established in various educational institutions.
been upgraded to higher version with better video CollabCAD Marketing and Support centres have also
quality with bigger size and stabilized across NIC. been set up in different centres for the promotion of
Over 1500 Live Sessions have been conducted over CollabCAD to educational institutions and industry
the NIC Web Connect E-learning Services. including SMEs. CBSE has introduced CollabCAD
in the course curriculum of the Engineering Graphics
Products and Services course for XII from the 2010-2011 session onwards.
Analytics & Modeling Master Training Workshops were conducted for the
CBSE faculty at New Delhi, Chennai and Ranchi in
Services using Business Intelligence systems March/ April 2010.
are being provided at Central and State level. A
Business Intelligence (BI) System on Foreign Tourists Digital Archiving and Management
Arrival and Departure has been developed and
NIC is providing Digital Archiving services using
implemented for Ministry of Tourism. Proof of
DSpace, a tool which captures, stores, indexes,
Concept was developed and demonstrated to
preserves and redistributes content in digital
Planning Commission for Bharat Nirman Projects
formats. This tool is being used to develop
catering to the Left Wing Extremists affected
repositories of digital records for several Government
districts. Proof of Concept was also developed on
Departments/Agencies. 2,21,000 records of debates
Mother and Child Tracking system for the Ministry
from 1992 to 2008 have been uploaded. Users can
of Health and Family Welfare.
conduct multilingual full text search on these
Cooperative Core Banking records. NIC has set up Digital Herbarium (DH) for
Botanical Survey of India (BSI). Also, an Indian
An integrated web based Cooperative Core Virtual Herbarium (IVH) has been developed at a
Banking Solution (CCBS) has been developed to central location with high speed Internet
provide core banking facilities to State connectivity. Knowledge Repository of Inter-State
Cooperative Banks (SCBs), District Central Council of India contains the Report on Centre-State
Cooperative Banks (DCCBs) and about 1 lakh Relations of the Sarkaria Commission. The 85
Primary Agricultural Cooperative Societies (PACS) Judgments Information System comprising the
across the Country as per NABARD and RBI Judgments of the Supreme Court of India, several
Guidelines. The CCBS caters to the need of all High Courts and district courts of India and a digital
the three tier of cooperative structure and will also archive of the same has been created. A digital
provide monitoring mechanism for State repository for India Code Information System
Cooperative Departments and NABARD. The containing all Central Acts of Parliament right from
application has been implemented on pilot basis 1836 onwards has been developed.
at Hathoj PACS of Jaipur district of Rajasthan and
MoU has been signed between NICSI, NABARD e-Governance Standards
and Sikkim State Cooperative Bank for CCBS
Policy on Open Standards was released by the
implementation in SISCO Bank, its branches and
Department in November 2010. The Metadata and
village level cooperative societies.
Data Standards in Person Identification and Land
CollabCAD Region Codification Version 1.0 have been notified
and released by the Department. The documents
As a process of inducting CollabCAD in the on Face Image data standards and Fingerprint
design process at VSSC, advanced training, Image and Minutiae Data Standards for Indian
benchmarking and testing have been conducted e-Governance applications have been released and
during November- December 2010. Three major published in November 2010. Phase I report on
CollabCAD releases have been made during this identified Technical Standards as per the Policy on
year. An Enterprise Edition of CollabCAD along with Open Standards has been prepared for the areas
a quantitative tracking system has also been identified by the Department. It is web published
implemented. The 64 bit version of CollabCAD was for Public review. Two documents were prepared by
released. The extension of CollabCAD to biomedical Expert Committee as base documents. Using them,
applications has been accepted as a model project CCA, the Department issued the following
for demonstrating the capability of the NKN. documents for use by e-Governance applications:
CollabCAD Support and Training Centres have been (i) Interoperability Guidelines for Digital Signature
Certificates issued under Information Technology Ministries/Departments and Apex organizations are
Act and (ii) Guidelines for Usage of Digital participating in e-Service Book project. Basic
Signatures in e-Governance for Information Security. employee details in respect of about 26,500
A tool has been designed for uploading, managing employees at Delhi have been created. MIS has
and version controls of e-forms at server using been generated to help in retirement, recruitment
xforms as standard. The task force has developed planning, policy compliance and other HR policy
sample e-forms using x-forms technology, and planning.
working on evaluation of available latest technology
tools in this area. Quality Assurance Framework
GIS and Remote Sensing Services
(QAF) and Conformity Assessment Requirements National GIS Web Portal has emerged as single
(CARE) documents were prepared and released. window system for delivering of Spatial Data
Infrastructure & Services. Activities include
e-Hospital
leveraging Framework Spatial Data Infrastructure
e-Hospital@NIC consists of more than 14 core to States. GIS Services Roll-out in States include
modules that cover major functional areas of the Transformation of Spatial Data from Everest Datum
Hospital viz., Out Patient Department, In Patient to WGS 84 Datum for bringing data in Open Series
Department, Casualty, Ward Management, Map format for citizen/public services,
Operation Theatre Management, Clinic Information, Enhancement of Ground Verified Village Boundaries
Path Laboratories, Radiology, Blood Bank, MRD, and village/habitation location, Spatial Data
Stores & Inventory Control Management, Accounts, procurement, enhancement, updates, development
Personnel Management, etc. The product is available and building re-usable GIS products for deployment
for roll out through NICSI. This has been in application services. State Spatial Data
implemented in 12 major hospitals including RML Infrastructure Initiatives have been undertaken in
Hospital, Delhi and State Referral Hospital, Agartala. Bihar, U.P., M.P., Tamil Nadu and Rajasthan. GIS
services have been deployed at National, State and
e-Office District Level using spatial and non-spatial data
86 available with NIC for e-Governance and planning
e-Office has been developed as a standard
reusable product amenable to replication across the purpose for critical sectors such as Telecom (OFC
Governments, both at the Central and the State Mapping), GIS mapping of Rural Post Offices and
levels. Transforming the paper based office Pin Code Area Mapping, education, Election, water,
processes into electronic processes to minimize and soil, agriculture and environment. Ground Water
eventually eliminate paper forms and manual Information System from CGWB and Sports
forwarding is an important aspect in e-Office. The Infrastructure Mapping for Common Wealth Games
main services offered through e-Office, which is an are some significant achievements. Telecom
Open architecture based product, are e-File, Infrastructure has been mapped to facilitate high
speed broadband connectivity to Panchayats in
Knowledge Management System(KMS), e-Leave,
Rural Areas.
e-Tour, Personnel Information System, Collaboration
and Messaging Services, etc. e-Office MMP pilots Government e-Procurement Solution of NIC
in Department of Administrative Reforms & Public (GePNIC)
Grievances(DARPG), e-Governance Division of the
Department and Department of Personnel & Training GePNIC provides secure online tender creation,
(Training Division) are under implementation. e-Office publishing, Bid Submission, Bid Opening, Technical
has been implemented in Planning Commission, Evaluation (Offline), SOR Based Financial
Ministry of Finance, Ministry of HRD, Lal Bahadur Evaluation, Communication and Publication of
Shastri National Academy of Administration Award of Contract Information. The solution is
(LBSNAA), Ministry of Rural Development, etc. File generic in nature and has been adopted for all kinds
tracking system based on the Central Secretariat of procurement by government offices, particularly
Manual of Office Procedures has been implemented for works related tenders. Since the inception of
in more than 25 Ministries/Departments. the system, 48,294 tenders worth 66,864.79 Crore
have been processed. The new users during this
e-Service Book has been implemented in year include Government of UT, Chandigarh,
collaboration with Department of Personnel & Training PWD, Punjab and Government of Jharkhand.
for Central Government employees. 78 Central e-Procurement for PMGSY was extended to
cover 21 States during the current year. New features data, compiled earlier and located at the central map
added during the year were provision for Multi- server, to overlay their utility network such as water,
Currency, SMS integration for Orissa GepNIC, sewage, electricity, telephone on the digital base
publishing of first e-auction in Tamil Nadu map using location identification. Linking of assets
Government from Ambttur Municipality. data of Chennai Corporation is completed. Under
the Computer Aided Digital Mapping Project (Delhi),
Smart Card base map updating for south-west Delhi and 30%
Smart Card based applications are implemented of central Delhi has been completed from aerial
for a number of National and State level projects. photography of the year 2002. The digital base map
Driving License & Vehicle Registration Certificate is being accessed by Delhi Jal Board, Delhi Police
(DL/RC), Multi-Purpose National Identity Card and Delhi Traffic Police on 24 X 7 basis.
(MNIC), Rashtriya Swasthya Bima Yojana (RSBY),
Web based Admission Counseling
e-Passport and PDS respectively are some of the
major projects implemented across the country. Key NIC is undertaking web based counseling for
Management System (KMS) of DL/RC for the States admission into professional courses for Central and
of Goa, Delhi, Andhra Pradesh, Assam, Gujarat and State counseling Boards across the country under
Uttar Pradesh have been done this year and the Ministry of Human Resources Development.
approximately 1182 number of authority cards were National Projects undertaken during the current year
issued to the State nodal offices. MNIC include AIEEE based counseling for Central
(Multipurpose National Identity Card) is an initiative Counseling Board for admission to B.E./B.Arch, and
of the Ministry of Home Affairs and Office of admissions for National Council for Hotel
Registrar General, India to create a national ID for Management & Catering Technology. Similarly,
every Indian citizen with the objective of obviating counseling for Andhra Pradesh, Delhi (Polytechnic
the need for multiple documentary proofs. It is & NSIT), Gujarat, Haryana, Punjab (DTE & PTU),
desired to allow multiple applications integrated onto Chandigarh (PEC), Orissa (DTE & OJEE), Uttar
a single smart card. Ministry of Labour and Pradesh (Engineering, Medical, Diploma & B.Ed.),
Employment has entrusted NIC to design and Uttarakhand (B.E. & Diploma) was also carried out. 87
develop KMS software for the Rashtriya Swasthya In all, for 82,91,730 eligible candidates, 11,43,689
Bima Yojana (RSBY) project. The System should seats were offered. Around 3,700 Centres have been
provide the mechanism, so that only authorized established which acted as Admission/Help/
agencies are able to perform the card data Counseling Centres helping the candidates for
modification to complete the field transactions. smooth counseling process.
Software for implementing these requirements has
been developed. Maintenance and upgradation in
Website Guidelines
the applications for SCOSTA-CL cards has been Guidelines for Indian Government Websites
carried out for the year 2010-11. e-Passport, a (GIGW) have been created for Consistency in
biometric passport uses contactless smart card navigation, Identity issue, Layout, Content structure,
technology, embedded in the back cover for Indian Document formats, Copyright, Privacy and
passport. Under Public Distribution System Project, Management policies etc. The GIGW has been
existing Paper based Ration Cards have been mandated by the Government and become an
replaced with Smart Cards having all biometric, integral part of the CSMOP. Initiatives such as
demographic and personal information details of empanelment of vendors for providing GIGW
people. The pilot project for PDS is running in compliant website development services & demand
Haryana and Chandigarh.
based training are being conducted.
Utility Mapping Major National Level Projects
Under the Computer Aided Digital Mapping
Common Integrated Police Application
Project for Six Cities, the map compilation and
(CIPA)
attribute data collection in the field and its linkage
to the corresponding base map features for CIPA Software, developed in Java and deployed
Bengaluru and Kolkata has been completed. The using Open Source Software tools viz. , Linux,
utility agencies of Ahmedabad, Chennai, Hyderabad PostGreSQL, OpenOffice etc., has been rollout at
and Mumbai city are able to access the base map 4000+ Police Stations across all the States/UTs.
CIPA Software also provides Indian languages Government were reviewed & redesigned to make
support by facilitating the users to enter the them compliant with Guidelines for Government
contents, and also displaying the GUI, in local websites. These included Ministry of Finance, NIC
languages. Consolidation of the Police Stations Home portal, Department of Information Technology,
databases at the State level has been implemented Department of Social Justice etc.
by Tamil Nadu and Puducherry, besides Delhi. Web-
based software interfaces based on the consolidated
Immigration, Visa, Foreigner’s Registration
State Database for use by the higher authorities have
& Tracking (IVFRT)
also been developed by these States. The project aims at developing an integrated
system across the functions of immigration, visa
Commercial Tax Computerisation
and foreigner’s registration and tracking as part of
The Value Added Tax (VAT) system has been a broader emphasis on immigration control. IT
introduced from 1st of April 2005 and most of the infrastructure and services are being set up at 77
States have computerized it to provide better immigration check posts, 170 Indian Missions
services to the business community efficiently with abroad, 7 FRROs and about 600 FROs. During the
greater transparency. NIC has been implementing first phase of implementation, NIC has implemented
VAT computerization in 12 States for the last few the project “Indian Visa online”. NIC has completed
years; providing eServices like e-filing of VAT implementation at Bangladesh, United Kingdom
returns, e-filing of CST returns, e-Payment of Challan and Pakistan.
amount, etc. During this year, NIC was asked to
implement the same in all North Eastern States.
Land Records Computerization Project
Accordingly, Gap Analysis between the existing and The basic service of distributing computerized
proposed systems has been carried out. The NE Record of Rights (RoR) is operational in around
States have approved the proposal and are in the 4000 tehsils of the country. The Bhunakha software
process of releasing funds to NICSI. for integration of Record of Rights (RoR) and Maps
has also been implemented in the States of
88 Courts Information Systems (COURTIS)
Chhattisgarh and Haryana where RoR and map
Site preparation activity has been completed at abstract are being distributed from computers. The
755 district and subordinate court complexes. Local training on Bhunakha System has been given to
Area Network has been established at 142 district officials of Tripura and pilot run is being done for
and subordinate court complexes. Computer one Revenue Circle. The customization of system
hardware has been installed at 376 district and is being done for Orissa and Himachal Pradesh.
subordinate court complexes. Application software NLRMP training of trainers has been given to 621
has been deployed at 783 district and subordinate Revenue Officials at 31 locations. This has been
court complexes in the current financial year, instrumental to prepare trained manpower to further
including the court complexes where computer train field level survey and revenue officials.
hardware had been procured through previous
schemes. As Technical manpower, 9 System Officers
National Portal of India
and 192 Systems Assistants have been deployed National Portal of India, provides one stop source
at judicial districts in this year. Generator Sets have of Government information & services both in
been procured to provide power backup at 228 English and Hindi and it acts as a Gateway to over
district and subordinate court complexes. Laptops 6700 Indian Government websites. National Portal
have been procured and delivered to 945 Judicial Coordinators (NPCs) at the level of Joint Secretary
Officers of district and subordinate courts. have been nominated in each State & CSPs are
engaged at the local level to further strengthen the
India Image
NPCs with content contribution. Portal Content
India Image Programme is aimed at establishing Framework developed to ensure that the
Government presence on the web. NIC offers contributors, belonging to any constituent of the
Design, Development and Consultancy on Government at any level, contribute content in a
Government Websites and Portals. Consultancy and pre-set standardized format through a CMS.
support is given to Government Departments in Institutionalization of Web Ratna Awards to promote
designing new sites as well as enhancing existing exemplary e-Gov Initiative, undertaken by
websites. Number of existing websites of the Ministries/ Departments/ States instituted under the
categories of Citizen Centric Service, Public functionality, reliability, usability, efficiency,
Participation Initiatives, Outstanding Web Content, maintainability & portability, Website Quality
Innovative Use of Technology etc. The portal is Certificate Level 1, complies with priority 2 (level
Compliant to National & International standards with AA) of the Web Content Accessibility Guidelines
ISO certification against Quality Characteristics- (WCAG) 2.0 laid down by the W3C.
89
National Consumer Call Preference (NCCP) language enabled MIS has been developed for
Portal MGNREGA. NREGAsoft has introduced the concept
ICT for masses, transparent system, exchange of
In order to enforce the mechanism to stop data among various other applications etc. The
Unsolicited Commercial Communications (UCC) to system provides G2G, G2B, G2C, C2G services
telecom subscribers, Telecom Regulatory Authority through the portal. Presently e-system has around
of India (TRAI) has brought in new UCC Regulation 11 crore job cards having names of around 24 crore
to enforce stringent penalties and blacklisting of Tele workers and the details of when they demand jobs,
Marketers (TMs) making UCC calls. The provisions when and which worksite is allocated to them and
of the regulation are implemented through National when they have actually worked on the worksite and
Commercial Communications Customer Preference the amount they earned. The system has been
in place of existing National Do Not Call Registry designed to overcome the barriers of internet
(NDNC) Portal. The presently registered 95 million connectivity, language and illiteracy.
customers in the NDNC Registry database have been
migrated to the new registry. The customer can now OncoNET India
register to receive calls only on his/her preferred
This project envisages connecting of 27
services and block rest of the telemarketing calls/
Regional Cancer Centres with associated Peripheral
SMSes. The TMs can now register with TRAI online
Cancer Centres to provide early cancer diagnosis/
by paying registration fee through payment gateway.
detection, treatment and follow up for cancer
NREGAsoft patients. The project has been implemented in 4
Regional Cancer Centres and 4 Peripheral Cancer
Workflow based, transaction level, local Centres at present till date.
Postal Life Insurance implemented. “POMS” is operational in Kolkata
Dock System and Ennore Port Limited, Chennai.
Web based Postal Life Insurance software has The same is being initiated for Chennai Port
been implemented to automate the workflow for Trust.
issuance of policies and managing the accounts
for each policy holder starting from acceptance of SMART Card based Public Distribution
proposal till exit of the policy. This system is being System
used by 23 circles, 45 regions, 450 divisions and
850 Head Post offices across the country. Various A pilot project has been initiated to replace
modules incorporated in the software during the paper based Ration Cards with SCbPDS in Haryana
current year are Proposal entry and incentive and Chandigarh. Generic software has been
calculation for agents, SMS integration for sending developed by NIC and tested by the respective
alerts/ acknowledgements to policy holders, State Governments. The project envisages
Premium payment by insurant any where in the Introduction of SCOSTA compliant Smart Cards for
country, Instant transfer of policy, Assignment, all the stakeholders, Web enabled, role and workflow
conversion and Lapse policy, etc. Online fund based Application Software on Open Source
position is provided to the PLI Directorate on a daily platform and Distribution of commodities at FPS
basis so that it can be invested in the market. through PoS terminals using biometric
Presently there are more than 51 lakh and 146 lakh authentication to check genuineness of beneficiary.
active policies in the Postal Life Insurance (PLI) and
NIC Services to Central Ministries and
Rural Postal Life Insurance respectively (RPLI).
Departments
Property Registration
Accounts Informatics
The property registration has been computerized
A website has been developed to work as a
in around 3000 sub-registrar offices of the country
middleware to facilitate electronic payments and
enabling better citizen services and generation of
act as a gateway between PAOs, Pr AOs and
various statistical reports for departments purpose.
90 Accredited Banks. Already 195 PAOs of Civil
e-Stamping system has been implemented in the
Accounts Organization have been extended
States of Assam, Gujarat and Delhi. The property
NICNET connectivity to form an Intra-CGA VPN.
registration system has been further integrated with
About another 100 PAOs are also going to be
land records mutation process in the States of
covered. A File Movement System has been
Maharashtra and Himachal Pradesh.
developed for CBDT to facilitate movement of
Transport Challans, Error Challans, Refunds and Bank Scrolls
electronically from different bank locations to the
VAHAN and SARATHI software services were Central Server and Interface with the Revenue Zonal
extended through RTOs/DTOs at various States. Account Offices. The CompDDO package has been
Smart Card based Driving Licenses (DLs) and RCs implemented in number of Government offices. NIC
are being issued. Creation of State and National has developed Central Plan Scheme Monitoring
Registers is in progress. The National Permit portal System (CPSMS), a web enabled application, to
is now operational and is being used by a number track the fund disbursement from Government to
of States. Workshops have been arranged to various levels down below under Plan Schemes till
increase awareness in various regions. the last level of utilization on a real time basis. This
portal is operational in States of Madhya Pradesh,
Sea Port Project Punjab, Bihar and Mizoram for 4 major schemes
An Enterprise-wide Port Business Applications viz. Sarva Shiksha Abhiyan, National Rural Health
system for Indian Sea Ports supporting G2B and Mission, Pradhan Mantri Grameen Sadak Yojana and
G2G e-Governance mission has been developed Mahatma Gandhi National Rural Employment
by NIC. Port Operations Management System Guarantee Scheme. The system is interfaced with
(POMS) for sea-ports, a product supporting Vessel, Core Banking Server of 10 major banks.
Cargo, Container, Berth, Railway, CFS & Billing
Agriculture
operations having seamless integration with
respective Customs as well as Port Business With the expanding reach of the AGMARKNET
Stakeholder (Agents) message through Port portal to over 3000+ Agricultural Produce Wholesale
Community System Portal of IPA has been Markets (APWMs) spread across the country, a gap
Disease Information System are
operational.
Audit
Augmentation of application
software for On-line submission of
application of Chartered Accountant
Firms, Empanelment of CA Firms and
Allotment of PSU Audit for the year
2011-12. Development of Draft Audit
Para (DAP)/Action Taken Notes (ATN)
Monitoring System for Indirect Tax
Wing of CAG Office, Guest House
Management System for the CAG
office, Uploading and watching of
Circulars on web has been developed
and implemented for Commercial Wing
of CAG Office.
analysis has been performed in consultation with Cabinet Secretariat
internal and external stakeholders. An e-Alert system
has been introduced to keep informed the registered The Results Framework Management System
users about the prices to general public and has been developed for the Cabinet Secretariat. The
anomalous price to project implementers for system allows the 62 Departments of the Central
corrective measures. Prices are also being Government to enter the RFD and Sevottam
disseminated through SMS for the use of internal Compliant Citizen Charter. The system allows the
users. NIC is executing the computerization of achievements to be updated for the performance 91
Agricultural Census 2005-06 and Input Survey monitoring. MIS and Analysis Reports, Graphical
2006-07 in 3 phases. The data processing of Analysis, role based privileges and calculation of
characteristics of
operational holdings like
tenancy, land use, irrigation
status, sources of
irrigation, area under
different crops (irrigated
and unirrigated) etc., has
been completed in all the
States/UTs except the
State of Madhya Pradesh.
The National Food Security
Mission (NFSM) Portal
giving information base for
scheme monitoring,
decision-support and also
database on Area, Production and Yield (APY), Composite Scores and Trend Values are some of
Baseline survey, NFSM Crop varieties, NFSM Crop the salient features of the application.
calendar, etc., was developed and Seednet India
Portal, a national initiative for information on Quality
Civil Aviation
seeds, was further enriched. MIS for various national Crisis Management Plan has been prepared for
level schemes have been developed for effective Rajiv Gandhi Bhawan, Ministry of Civil Aviation
monitoring, implementation, and generation of dealing with cyber related incidents. Necessary
baseline data for further enrichment of schemes. remedial actions to mitigate & recover from malicious
The Retail Prices Monitoring System and Pest cyber related incidents impacting critical
organization processes. It also includes Business in providing support for pre-election and post-
Impact Analysis (BIA), Disaster Recovery Solution election activities. Video Streaming of Online poll
(DRS) & Business Continuity Solution (BCS). IT Plan day activities from sensitive polling booths during
has been formulated for Bureau of Civil Aviation Bihar Assembly Election was carried out using
Security. A website has been designed for Airport NICNET for ECI. Coordinating for Composite Payroll
Economic Regulatory Authority. System implemented at ECI.
Booking cum Information Office activities web Employees Provident Fund Organization
portal for Commonwealth Games Delhi 2010 was
NIC is involved in design, development and
completed for Doordarshan. The Bihar Assembly
implementation of the EPFO (Employees Provident
election Result analysis Program for Doordarshan Fund Organization) Modernization project under
News to publish online data directly coming from Ministry of Labour. This system was implemented
the counting centres on 24th November, 2010 was at SRO Karnal and rolled out at over 80 offices
provided. All the News Bulletins for Doordarshan during the year. The new software automates the
are prepared, telecast and archived using the service area of EPFO for speedy claim settlement,
Newsroom Automation System. timely issue of annual accounts and disbursement
of pension to pensioners. Members have been
Election Commission
provided with facility of payment through ECS/ NEFT.
Dissemination of election results to public/ During the year Tatkal service counter was also
citizens during General Election to Bihar Legislative started at one of the EPFO office at EPFO,
Assembly, 2010 was carried out using NICs Faridabad.
Integrated Data Centre, Delhi and Disaster Recovery
Environment and Forests
Centre, Hyderabad. Communication Plan for Election
Tracking (ComET) for State Legislative Assembly GIS Based Emergency Planning and Response
of Bihar was designed and developed by NIC. GIS System (GEPR) completed for fourteen States of
based thematic maps were prepared for election the country. Phase-III of the project has been
planning to visualize the field parameters. During implemented in Gujarat and Maharashtra with
the year, all the ECIs websites were audited and enhanced features. Chemical Accident Information
hosted at NDC, Pune. NIC field units were involved and Reporting System (CAIRS) facilitates faster
reporting of chemical accidents and trend analysis System was developed to capture the data in respect
of the accidents. National Hazardous Waste of SBEs of various Ministries/Departments and
Information System (Phase-II) keeps the inventory compile the same for generation of Expenditure
of more than 36,000 various hazardous waste Budget Volume I & II, Demands for Grants, Receipt
generating industries. It also monitors and reports Budget and Annual Financial Statement. The web
their compliance status to State/Centre Pollution site of Ministry of Finance was redeveloped to
Control Board and Ministry of Environment & Forests comply with the guidelines of DARPG and make it
Officials. GIS for National River Conservation Plan universally accessible. SRS was completed and
(NRCP) covers the major seven States of Ganga submitted to the Central Bureau of Narcotics
river basin viz., Uttrakhand, Haryana, Delhi, Uttar (Department of Revenue) for development of
Pradesh, Bihar, Jharkhand and West Bengal and monitoring system on usage of Psychotropic
the major five rivers Ganga, Yamuna, Gomti, Substances.
Damodar and Hugli. GIS Analysis tool uses various
GIS Layers for spatial analysis and can generate
Food Processing
static/dynamic thematic maps. Analysis through Database on Food Technology & related courses
Satellite Imagery is also possible. being run in around 250 institutions all over India
has been developed and made available to the
External Affairs
public through the Ministry of Food Processing
Missions Support centre was started for giving Industries Website. For effective implementation of
support to RPO, Missions and Headquarters for various plan schemes of the Ministry of Food
Information Technology related issues of Passport, Processing Industries (MoFPI), web based systems
Visa, Overseas Citizen of India card and Emergency are being evolved for the benefit of various
certificates. Indian Council of World Affairs has been stakeholders.
computerized and digitization of newspapers and
rare books is being done. A new GUI based
Food, Public Distribution and Consumer
Passport Management system has been
Affairs
implemented in Passport Offices at Mumbai. 93
A pilot project has been initiated to replace
Outsourcing of Passport and Visa applications were paper based Ration Cards with Smart Card in
computerized at Indian Missions at Dhaka. Haryana and Chandigarh. Integrated Information
Emergency certificate module was implemented in System for Foodgrains Management (G2G) for Food
Kuala Lumpur. Online Visa application registration Corporation of India (FCI) is a flagship project which
system developed and implemented on pilot basis operates through a country-wide network of 5 Zonal
at London, Edinburg, Birmigham, Dhaka, Rajshahi. Offices, 23 Regional Offices and 170 District Offices.
A web site for online registration of the yatris It captures stock position of grains stored in around
applications for Kailash Manasarvor Yatra was 1700 depots managed by FCI. Through this, the
created and selection of Yatris was done through latest stock position and trend analysis on off take
computerized random selection. Integrated Mission and availability of grains etc., is made available to
Accounting System software was implemented in the planners and decision makers over the web.
130 Missions. The official Web Site of Ministry of
External Affairs was modified and maintained. Health and Family Welfare
Fertilizers An online Mother and Child Tracking System
(MCTS) has been made operational for all the States
ICT Based Enterprise wide Solution for Fertilizer and UTs. An offline version of the MCTS system
Management [G2G, G2C] has been formulated in has also been developed for Primary Health Care
consultation with Department of Fertilizers to ensure centres which do not have internet connectivity. All
timely fertilizer availability and management of India roll out is in progress. Computerization of all
subsidy payments. A DPR to undertake this is being functions of the dispensary under the Central
prepared. Government Health Scheme (CGHS) has been
implemented in all the 24 CGHS cities including
Finance
Delhi/NCR covering 248 allopathic Wellness Centres
e-Office was implemented in Ministry of Finance (WCs). The introduction of plastic cards for every
during April, 2010 alongwith the migration to the individual CGHS beneficiary with the barcoded
new FTS of NIC. Web based Budget Information number has been implemented in Delhi/NCR. A web
based Inventory management system for Medical Human Resource Development
Stores Organization (MSO) and General Medical
Online Entrance Test has been conducted for
Stores Depots (GMSDs) has been developed and
MCA, B.E. & B.Pharm for Haryana State Counseling
implemented at all locations in India. Under the
Society, in which 10,646 candidates have appeared.
system for Online allotment and Display System of
Web Counseling for admission for under graduate
Central Quota of UG/PG Medical/Dental seats, VC
based on-line allotment is being done at Delhi, and post graduate technical courses was carried
Kolkata, Chennai and Mumbai, through NICNET. out across the country. National Portal for Sarva
More than 2250 MBBS and around 200 BDS Seats Shiksha Abhiyan has been developed and launched
are allotted at the undergraduate level in 127 and is being updated regularly by a majority of
colleges across India. At post graduate level 4250 districts. Intranet portal for the Ministry has been
MD/MS/Diploma in 106 disciplines and 154 PG customized and implemented for more than 300
Dental seats in 28 Dental Colleges across India are officials of the Ministry, having file tracking system,
being allotted. document management and personal management
system etc.
Home Affairs
Information Technology
The first phase of the Immigration, Visa and
Foreigners Registration & Tracking (IVFRT) has been An enhanced version of the Intra-DIT portal for
completed at Bangladesh, United Kingdom and the G2G and G2E services was implemented in
Pakistan. Under the first phase, NIC has the Department with new features and applications.
implemented the project “Indian Visa online”. MIS A new application for generating Security pass for
for Border Area Development Programme (BADP) all contractual employees and Visitor pass for the
for Baseline survey, Annual action and progress of visitors has been implemented. An upgraded
BADP has been implemented for MHA. It covers version of the File Tracking System (FTS) in the open
387 border blocks, which are located along source technology was implemented. Some of the
international border and come under 96 border useful applications implemented are Record
94 districts of 17 States and 28000 villages. This Management, online work flow based Leave
system helps for monitoring, fund-release and Application, Project Monitoring, Expenditure
communication between MHA, States, districts and Monitoring, Parliament question and answer,
executing agencies. NIC has developed and Knowledge Management (Library, E-magazine,
implemented the Indian Citizenship online Newspaper/News), Online Complain Monitoring
application software based on the provisions of System, On line IT Proforma and IT calculation
various sections of Indian Citizenship Act, 1955. sheet, e-Profile containing the complete details of
the employee, EDB system, work flow application
Housing and Urban Poverty Alleviation for the Inventory of Consumable and Non-
consumable items in the store, UC Report, Payment
JNNURM MIS was developed for monitoring the
Details, Telephone Bill, etc.
projects of BSUP & IHSDP for the JNNURM scheme.
SJSRY Monitoring Information System is developed Information & Broadcasting
to monitor the five different major components,
namely: Urban Self Employment Programme (USEP); NIC has developed and implemented software
Urban Women Self-help Programme (UWSP); Skill for DAVP for Automatic Media list generation and
Training for Employment Promotion amongst poor for Audio Visual Billing. The Newsonair Portal was
(STEP-UP); Urban Wage Employment Programme modified and two new features of Podcasting and
(UWEP); and Urban Community Development News on mobile were introduced. The PIB website
Network (UCDN). MoHUPA Website was was revamped. From this year the process of
redesigned. Several Videoconference sessions accreditation and renewal of the same for all the
had been arranged to monitor the progress of eligible Indian and foreign journalists based in Delhi
various schemes of the Ministry. Direct Fibre and its vicinity is now completely automated from
connectivity has been provided to the JNNURM receiving application to printing card. The databank
Mission Directorate from the NIC Data centre, thus created also used to facilitate accreditation
Nirman Bhavan and with back up line from the for special events like election, Parvasi Bhartiya
MoUD computer centre, Nirman Bhavan to eliminate Divas etc. MIS software was designed, developed
the cascading. & implemented for TV Channels, TV Teleports, FM
Channels & Community Radio Station, Main Commission, Bhubaneshwar. The NHRC has
Secretariat and Ministry of Information and extended its reach by accepting the complaints
Broadcasting. This software facilitates tracking of through internet. The CMS has been converted into
application during granting permission to new a web based system for SHRCs.
channels, recovery of revenue in the form of annual
license fee, generates automatic reminders for the
North East Projects
defaulters etc. SMS gateway has been setup The tele-education service in the senior
through which bulk SMSs are being sent to the secondary schools of North East States started last
corresponding media. year is being continued. Specially designed Crash
Course is being delivered in virtual mode for two
Library Services
hours a day and five days a week. Over 2100
e-Granthalaya, a low cost Library Management students from 49 schools have registered for this
Software has been developed by NIC for service. SMS alerts on sessions, Study Skills,
automation and networking of libraries. Installation Examination strategies are being sent on daily basis
base has gone upto 2000 by December 2010, which to students and their parents. The subject-wise
includes Police and Prison Libraries, Schools recorded sessions are also available over website
Libraries, Universities/ Colleges Libraries, Public (as well as on CDs for offline access by schools/
and Government Libraries. NIC Library has students.
subscribed to e-Books collection from renowned
publishers. NIC Library also provides Current
Official Language
Awareness, SDI, document lending, Inter Library A web-based Hindi enabled Office Procedure
Loan, and Reference services. Online services like Automation (OPA) package for Document and File
Research Reports, Newspaper Clippings Service- Tracking has been implemented. Regular technical
NEWSNIC, and Web browser access to Books support has been provided for Quarterly Progress
Catalogue, Articles database, Journals holdings Report Monitoring Systems to monitor the progress
are provided. of use of Hindi in Ministries/Departments, 95
computerized result processing of various
Labour and Employment
examinations, implementation of IntraGOV for Central
Rashtriya Swasthya Bima Yojna (RSBY) has been Hindi Training Institute, implementation of CompDDO
launched to provide health insurance coverage for package in Central Translation Bureau and in
Below Poverty Line (BPL) families. NIC is providing development of Hindi related software systems.
total IT solution for Smart Card Standardization
(SCOSTA Compliance), designing, maintenance and
Parliament
hosting of dynamic RSBY, database management For Rajya Sabha Secretariat, Web accessibility
of enrollment, transactions of BPL data, software features in English and Hindi website of Rajya Sabha
development and management of various activities. have been incorporated. Online Digital Archives of
Rajya Sabha Debates since 1952 using DSpace
Minority Affairs
application. Flash webcasting for Lok Sabha TV and
Web based Monitoring System for Schemes Rajya Sabha Proceedings undertaken. Digital Audio
under Multi-sectoral Development Plan (MsDP) has Recording of Rajya Sabha Proceedings, MIS for
been developed. The DPR for computerization of Media and AV Unit of Rajya Sabha Secretariat and
WAKF Records was prepared. Webpage of Hon’ble Deputy Chairman, Rajya Sabha
are some of the other Projects. For Lok Sabha
National Human Rights Commission (NHRC) Secretariat, Development of new website for
National Human Rights Institutions [NHRIs] web Speaker, Lok Sabha in Hindi, Website of Bureau of
site was launched. The hardware and other logistics Parliamentary Studies and Training, Website of
for Human Rights Complaint Network [HRCNet] were Parliament Library, Website of CPA, for Ministry of
procured, commissioned and made operational at Parliamentary Affairs Enhancement of MPA’s website
four SHRCs namely Uttar Pradesh, Madhya for accessibility features has been done. For Vice
Pradesh, West Bengal and Assam. Complaint President’s Secretariat Enhancement of Bilingual
Management System (CMS) was also customised Website of Hon’ble Vice President of India has been
and installed at Orissa State Human Rights done and Intranet application has been developed
to keep record of Representations received by HVP Pensioners Portal, CPGRAMS, RTI-MIS,
for grievances. Recruitment Rules Formulation and Amendments
Management System (RRFAMS) and Annual
Panchayat Informatics Performance Appraisal Report (APAR) Monitoring
PlanPlus, an e-Governance solution designed System were conducted. Applications/websites
to facilitate decentralized planning, is already online such as Pensioners Portal, IntraMOP portal, RTI
and fully functional for the past two years in all the Portal, RTI-MIS, AVMS, ACR Digitization of IAS
27 BRGF States (and 250 BRGF districts) of the officers, Service and Cadre Allocation Decision
country. State level workshops and a National Support System were enhanced and maintained.
workshop were conducted to assess the needs of VC facilities were setup in the chambers of all
the end users. PRIASoft, an accounting software, Information Commissioners and Court Room of CIC
was launched this year. Training is under way in many and over 2000 VC-based hearings for CIC were
States. The software is being used by many States carried out.
including Andhra Pradesh, Assam, Madhya
Planning Commission
Pradesh, Orissa, Punjab and Uttar Pradesh.
Computer-Based Tutorials for PlanPlus and PRIASoft MIS for Central Plan (MIS-CPLAN), a web-based
are being prepared in 10 languages. Under Monitoring Information System being used for
ePanchayat Software Development, SRS preparation online-data entry/updation by 71 Ministries/
for all 12 Software applications has been completed. Departments for their Annual Plan 2011-12 has been
implemented. Web-based applications to facilitate
Pension and Pensioners welfare online monitoring of various programmes i.e. MIS
CPAO Website restructured to provide single on Left Wing Extremism Districts (MIS-LWE) and
window interface for pensioners of Central Civil MIS for Integrated Action Plan for selected Tribal
Government. It has G2G, G2C and G2B Interfaces and Backward Districts (IAP-MIS) are implemented.
with PAOs/Ministries, Pensioners and Banks. Its An application has been designed and developed
data is updated on a daily basis including all to implement the Strategy Matrix, an innovative
96 tool to prepare approach Paper for 12th Five Year
circulars issued by CPAO and DPPW. Web based
Grievance Monitoring System designed, developed Plan in a collaborative environment for Project
and implemented. A pilot project on e-Scrolls with 3 Monitoring of 340 Cells. Implemented CDDO
banks, State Bank of India, Axis Bank and Bank of Package and Payment gateway through ECS
Baroda has been undertaken. The SRS of a new System. A web-based application Payroll Package
project NPS-AR (New Pension Fund Additional for Consultants/Members of the Planning
Relief) is under preparation. Commission was developed. E-office has been
implemented as a step towards less paper office
Personnel and Administrative Reforms system. Non-Government Organization Partnership
System is a web-based portal for Voluntary
Version 4.0 for Centralized Public Grievances
Organizations & NGOs. As on date, about 34,000
Redress and Monitoring System (CPGRAMS) which
NGOs have registered with the portal.
is being used by more than 1500 organizations has
been released. State versions of CPGRAMS for Posts
Haryana and Orissa were launched. Telecom
Consumer Grievance Monitoring System (TCGMS) The web based Project Arrow Monitoring System
for Telecom Regulatory Authority of India (TRAI) and has been extended to cover 10,000 post offices.
SEBI Complaints Redress System (SCORES) for Besides online data entry by the Arrow Post Offices,
Securities Exchange Board of India (SEBI) have been transaction details are also captured from Meghdoot
developed. e-Service Book facility has been through data extraction tool and consolidated at
extended to 78 Ministries / Departments (H.Qrs.) to central server. Online Dashboard and Key
facilitate electronic maintenance of service books Performance Indicator data is available to Project
of over 26,000 Delhi-based employees. Centralized Arrow project offices. A portal has been developed
Circular Management Information System, Court for Central Statistical Organisation through which
Cases Monitoring System, Delhi Official Directory prices and dwelling units data from around 310
(DOD) and a system for online submission of towns across the country are being collected. Online
applications for Domestic Funding of Foreign Training Logistics system has been implemented to monitor
(DFFT) was developed. Workshops/training on movement of Census 2010 material. Instant Money
Order (iMO) services have been extended to more proposals can be submitted and processed online
than 5000 post offices. Corporate ePost service by the various sections. AWAASsoft, Management
has been extended to Life Insurance Corporation Information System was designed for rural housing
and HFL in Tamil Nadu circle for sending premium scheme of the Ministry. Disksha has been
notices to the insurants. Pin code areas in Rural developed as a training portal. Training institutes
India have been delineated based on village register themselves on the portal and can prepare
boundaries. As a pilot project, boundaries of all their training calendar, upload training material like
divisions and Pin Codes of all post offices in Delhi CBTs, e-Books, Videos, etc. Various organizations/
and Kolkata Municipality have been mapped. Web institutions at State, District, Block and Panchayat
based Philately Inventory Management system has level can use this portal to nominate persons for
been implemented in all Head Post offices, Circle training. The system generates a Gap Analysis
& Regional Stamp Depots across the country.. report in terms of persons requiring training, faculty
Prisons required by various institutes and new courses
required.
The Prisons Management System [PMS] has
been security audited for implementation at Tihar NIC has developed the National Rural Drinking
Jail. The application software was replicated at 24 Water (NRDWP) online Integrated MIS. The database
Central & District jails of West Bengal and at West contains the latest position of water supply status
Bengal Institute of Correctional Administration after and the quality of drinking water in 16,00,000 rural
customization. The system has been rolled out in habitations of the country. Total Sanitation Campaign
Central Jail, Ludhiana as a pilot for final (TSC) online MIS enables monitoring of sanitation
implementation in all jails in Punjab. Information coverage at the gram panchayat level. The system
Kiosk was installed in Central Jail-2, Tihar to provide enables monitoring of coverage of rural schools with
information to prisoners about their Remission stand alone water purification systems. Habitation
earned / revoked, Parole, Punishment details and wise installation of water purification system is
Probable Date of Release. New website of Tihar available in this system. Key Resource Centres
Prisons department to showcase products (KRC) is a software for uploading of Training 97
manufactured at Tihar was launched. calendars by the State Departments and the Key
Resources Centres, which are institutes for imparting
Programme Implementation and Statistics training to officers/staff of State line departments,
The GDPWAN for strengthening necessary ICT NGOs, PRIs etc. Online acceptance, registration
infrastructure and connecting all the 35 State/ UT and rejection of nominations is facilitated by this
Directorates of Economics & Statistics as part of software.
NICNET was completed. The Member of Parliament Science and Technology, Biotechnology and
Local Area Development Scheme (MPLADS) Ocean Development
Automated System was revamped for Fund Release
and distribution of MPLADS Fund. Various project Project Management System of Nano mission
monitoring systems such as Infrastructure was implemented which captures, manages and
Monitoring System, Twenty Point Programme monitors the complete life cycle of proposals and
Monitoring System were enhanced for capturing approved projects. It provides workflow capabilities
targetable/non-targetable items for monitoring in order to process all project related tasks through
various performance indicators including the the organization hierarchy. The S&T Division, Ministry
generation of regular reports. of Earth Sciences had developed Online Quiz Gallery
application to test the knowledge of people in the
Rural Development area of Earth Sciences, Atmospheric Science and
The Internet portal of the Ministry is continuously Ocean Science, which encourages and brings
being updated and acts as a single point of access awareness amongst school children.
for around 150 websites in the rural domain. The
Shipping, Road Transport and Highways
portal host Rural household survey BPL Census
2002 up to individual level. File tracking and Regional Offices (ROs) of the Roads Wing,
biometric attendance system has been introduced Ministry of Road Transport and Highways were
and implemented within the Department. Ministry integrated with the Ministry at Transport Bhavan on
has Grant remittance system through which NICNET. Monitoring system was tested and
implemented at 4 ROs on pilot basis. Intra-office SSC System for Online Application Processing
Portal for BRO covering all Directorates was (SOAP) was developed for data capture where
implemented. Officials of the Ministries of Shipping applicants can submit the application online for the
as well as Road Transport & Highways were trained 14 scheduled examinations of UPSC.
on various aspects of IT including CAD. New
Bilingual website of Ministry of Shipping was
Water Resources Informatics
designed. SRS was carried out for development of NIC is executing 4th Minor Irrigation Census
Integrated Inland Waterways Portal. Project for 20 Million Minor Irrigation structures in
the country. An e-Governance application for
Social Justice and Empowerment
monitoring of physical and financial progress of
Website for the Ministry having accessibility Command Area Development & Water
features has been developed and being updated Management (CADWM) program has been
on a regular basis. NGO Grant-in-Aid Monitoring developed. A GIS based application has been
System for tracking the schemes including developed for Ground water development in India.
implementation of e-Scholarship has been taken up. The Ground Water Information System provides
access to various thematic layers as well as the
Telecommunications nationwide database on ground water level and
Web based claim settlement management water quality monitoring by CGWB. Hydrological
system for Universal Service Obligation Fund Observation Information System has been
(USOF), has been developed. USOF web site has developed for the implementation of the Indus
also been developed. Software for the Licensing Water Treaty between India & Pakistan
Governments. There are six common rivers and
Finance (LF) Branch is developed and operational.
around 290 sites for data observations. The system
A workflow based Software is developed for Other
generates reports as per Indus Water Treaty
Service Providers (OSPs) on-line registration,
agreement and also generates a water year book.
enhancement of facilities, updation of registration
The various graphical views are generated to aid to
details, etc.
98 the analysis of the discharge data.
Textiles
Women and Child Development
Online Export Registration of Cotton was
National Portal on e-Awedan was launched for
launched for issuing Export Authorization
tracking and monitoring of NGO proposals
Registration Certificate (EARC) for cotton exporters.
supporting online submission, uploading of
About 1400 applications were registered within a
essential documents, backend processing at
period of 45 days for 55 lakh bales. System Study
various sections for scrutiny, approval, sanction and
and design of e-Shilp, an on-line system for
release of budget etc. National Portal on Missing
Handicrafts Schemes has been completed.
Children was implemented for West Bengal State
Monitoring System for Integrated Handloom
unit covering Police Stations, Child Welfare Homes,
Development Scheme is designed and developed
NGOs etc. and is being customized for National
for Handloom Sector.
roll out.
Tribal Affairs Youth Affairs and Sports
The system is being effectively used by 16
National Portal on PRIMES has been developed
States to enter the details of claimants, approval
to cover performances of Sports persons in National
process and printing of title certificates for
and International events and in training and coaching
distribution to the Schedule Tribes and other forest
camps vis-a-vis National and World Records. This
dwellers. Details of around 6 lakhs titles, location
was launched during training for Common Wealth
details and title holders are available on the online Games. GIS based interface for searching and
system. locating the sports facilities across the country has
Union Public Service Commission been developed and launched. A national portal
on flagship programme “Panchayat Yuva Krida and
Online Recruitment Application (ORA) was Khel Abhiyan” (PYKKA), has been developed and
developed for applying online for different vacancies/ launched for monitoring the creation of sports
recruitment cases advertised by UPSC. UPSC and infrastructure facilities at village level and the
conduct of sports competitions from Block level based complaints on PDS and SMS based indenting
onwards, which includes tracking of financial system for Women & Child Welfare was
releases and utilization thereon. implemented. Workflow Automation of Judicial
Registry Case information of AP High Court has been
NIC Services to State and Union Territories provided through the Website. SMS and IVRS
Andaman and Nicobar Islands services are available to the public. Computerization
of Service cases has been completed for AP
The “e-Tehsil” project comprising Electronic Administrative Tribunal. Seeds production
Citizens Services (ECS), Kiosk based dissemination monitoring has been implemented for Seeds
and website for online delivery of services has been Development Corporation and ReALcraft was
launched. The Kiosk based public dissemination implemented for Department of Fisheries.
systems were launched for Tourism Department and
Cellular Jail. The web enabled database of widow Arunachal Pradesh
pension beneficiaries of Social Welfare Department Jansuvidha software, a single window certificate
was computerized with work flow automation and issuance system has been implemented in 4
published in the internet. The BIRDS project for web additional districts. Sarathi and Vahan Software have
based registration of births, deaths and issuance been extended to 12 sites and State Registrar has
of certificates through internet was implemented also been established. The TreasuryNet-Arunachal
across A & N Islands achieving 100 percent Pradesh software has been implemented at Itanagar
coverage of project. The website for Industries treasury office, on pilot basis. The IDSP project has
Department was revamped. The website for Planned been implemented at 17 locations in the State.
Family Trust of Health Department with beneficiary Training has been given on GePNIC to the department
level database was launched. The web based officers and potential bidders of PMGSY works under
system allotment of Government Guest Houses to e-Procurement project. Tele-Education Project is
applicants was launched at Protocol Section, implemented for Class-XII students in 3 Government
Secretariat. Higher Secondary Schools. The present student
enrollment is 150. The software for School Education 99
Andhra Pradesh
Survey Project has been developed. CIPA Project
Network facilities under NKN Project were has been implemented in 41 Police Stations in various
extended to University of Hyderabad. A Web based districts.
counseling for admission of students to various
Engineering, MCA, MBA and Polytechnics, Medical
Assam
(PG) colleges was conducted covering about 4.8 Modules for initial conversion of Electoral Roll
lakhs of students. Issue of Pattadar Pass Books Data (font-based) to Unicode and its subsequent
and Title Deeds was tested in 56 Tehsils. Issuance editing and printing implemented in all districts have
of all Land related Certificates have started from been developed. Workshop was conducted on the
Mandals of Warrangal district. Pilot implementation Electoral Roll Management System software. Four
of e-Court software was completed in Guntur. Online training programmes on land records software
scholarship management system was developed (Dharitree) were conducted to train sixty Circle
for Welfare Department. Some important applications Officers. The modifications proposed by the
implemented were web based GIS School Mapping stakeholders have been incorporated in Dharitree
tool for Rajiv Vidya Mission, web based Works in the Assamese and the Bengali versions Data
Monitoring system for Rural Water and Sanitation porting services from Jamabandi to Chitha have
Department, Financial Accounting System for Civil been provided to districts. Dharitree was rolled out
Supplies Corporation and Tribal Welfare Girl child at circle-level in Bongaigaon, Dibrugarh, Kamrup,
protection scheme for Women & Child Welfare. Jorhat, Sivasagar ,Nagaon and Nalbari Districts and
Workflow system was implemented for Horticultural roadmap was prepared in collaboration with the
Department. In Pension settlement package for AG Revenue Department for roll out in all 76 Sub-
office inward and outward sections are covered and Registrar Offices (SRO) within the current year.
6 CPC recommendations incorporated. Karmika Database of more than 68000 small tea growers was
Samkshem Nidhi Paryavekshana for AP Labour prepared. District Court software was installed at a
Welfare Board covering approx 1.6 lakh number of locations. VAHAN & SARTHI was
establishments was developed and hosted. SMS extended to DTOs of Karimganj, Karbi Anglong,
Dibrugarh, NC Hills, Chirang, Sonitpur & Udalguri. Register and National register has been completed.
NE Regional Workshop arranged on National Permit National Permit Portal has also been deployed.
module. State and National Registers have been Integration of Budget MIS with Treasury systems
created. National-level Workshop organized at was done. Around 54 websites of various
Guwahati for all major NIC State Centres on National Departments/Boards/Corporations/Offices are being
Knowledge Network. Eucalyptus-based Cloud maintained and development of new websites has
Computing infrastructure implemented at NIC, been undertaken.
Guwahati. Websites were designed, developed and
hosted for Doordarshan Kendra Guwahati and
Chhattisgarh
National Institute of Rural Development. e-Courts project has been implemented along
with District judge entry level computerization.
Bihar
Applications have been developed for clerical
Advocate-on-Record Information System was recruitment computerization and Cooperative bank
developed and implemented for Patna High Court. computerization. A module was added for
e-Lokayukta System (Computerized Lokayukta generating weekly and monthly reports in passport
Information Management System) has also been office and Police Verification Report (PVR) searching
implemented. E-Certificates e.g., caste, income, facility. Government officials visits to people in the
residential, land ownership are being delivered rural areas have been computerised and portal
through Block Infor matics Centre. G-FACTS launched. E-return software for commercial Tax
(Government Financial Accounting System) has Department for filing of quarterly, annual returns by
been in implementation at DRDAs and Block level dealers was launched. Paddy procurement in Kharif
for financial transactions. All districts of Bihar have Marketing Season 2009-10 has been completed
Computerized Registration of Vehicle and Driving through computerised system added to Food
license facilities and Dealer-point-Registration. Inspector module of PDS computerisation. Online
Biometric based Attendance system was works sanctioning/allocation system for Department
implemented in two Government Colleges. Chanakya of Urban Administration was developed and
100 (Registration & Examination Module) has been implemented. Online works accounting system for
implemented in Patna University and Maulana Public Works Department was implemented.
Mazharul Haque Arabic and Persian University. The e-Payment system implemented through online
software solution ELECON 9.0 was used by all payroll software. Computerized Draw of lots
districts of Bihar for Bihar Legislative Assembly software for Excise Department was implemented.
General Election 2010. Web GIS module generated
Districtwise, Blockwise and assembly constituency
Delhi
wise maps; Naxal Affected Areas mapping, Election Web Based Counseling System was
Phases with timing, Mapping of Polling stations, implemented for Netaji Subhas Institute of
linking maps with communication plan etc. Training Technology for admission to B.E programme and
to Bidders on e-Procurement for PMGSY was for Board of Technical Education, Government of
organized. 79 e-Tenders have been published. NIC NCT of Delhi for admission to diploma level
District Centres are extending technical support in programme. Service Level Agreement system for
the implementation of projects of the various monitoring of delivery of citizen centric services of
Departments. Delhi Government was developed and under
implementation. Support provided for Pulse Polio
Chandigarh
Immunisation programme of Delhi Government
Chandigarh Administration implemented through software, which helped in deployment of
GePNIC (eProcurement solution from NIC) in all its manpower across 70 Assembly segments and
departments for tenders over 10 lakh. Around 500 approximately 25,000 booths. e-pramanpatra (Issue
tenders have so far been floated and processed of certificates) was implemented in SDM Office-
using this solution. Smart Card based PDS was also Najafgarh. File Monitoring System & Letter
rolled out this year. Horizontal connectivity was Monitoring System implemented in Lt. Governors
extended under Chandigarh State Wide Area office. LAN of Delhi Secretariat restructured with
Network (CSWAN). National Knowledge Network with optical fibre as backbone and Delhi Government
6 nodes has been commissioned. The process of SWAN Connectivity increased to 79 locations with
creation of State Consolidation Register, State 2 Mbps Leased lines. Delhi Government has been
provided connectivity with secured and Project for Admission to professional courses of
authenticated broadband (Tri Band-DG) facility Haryana received software product quality
(increased to 730 locations). certification from STQC. HALRIS - Dynamically
Integrated system of Property Registration and Land
Goa Records Management was implemented across
File Management System implemented in Haryana, and integrated with Cadastral Maps. This
Secretariat and 20 Departments. Implemented Real was declared as the best practice and a national
Craft System, Vahan & Sarathi in all the 7 RTOs in role model under NLRMP by DoLR, Ministry of Rural
Goa, e-Services module(for payment of Taxes and Development. Smart Card based Public Distribution
filing of Returns) of VATSoft., Crop Survey, ECS System (e-PDS) Project was launched for 3 Fair Price
payment in respect of Salary, Institution and Shops in Panchkula district as a sub-pilot. Under
Contractor payments. Software for e-Ticketing was Government electronic Procurement (GePNIC)
developed and implemented for International Film System more than 450 live tenders of Supply and
Festival of India 2010. Software to deliver 43 Disposal Department were processed for more than
e-Services was implemented. 5000 crore. e-Court Project was implemented at
High Court of Punjab, Haryana and District Court
Gujarat Complex. Under e-Transport - VAHAN and SARATHI
are now operational at 71 and 65 offices and all
XGN – Xtended Green Node is a web enabled
authorities are issuing National Permits through
software developed in consultation with GPCB for
Portal. More than 32500 National Permits were
the day to day operations of any State Pollution
issued from Haryana. Harsamadhan -Centralized
Control Boards in India. XGN has been replicated
Public Grievance Redressal and Monitoring System
in 3 States namely H.P, Uttaranchal & Goa in last
of Haryana was launched. Web enabled Treasuries
one year and requests have been received from 3
Workflow Integration: Web enabled Budget
more States to have XGN implemented. Online Job
Allocation System for all DDOs and EPS (Electronic
Application System (OJAS) offers end-to-end
Payment System) for all Government payments
candidate selection process using ICT. e-Jamin
implemented. On-line Reservation and e-Ticketing 101
Centralized system for Land Records and Property
web portal for booking of tickets of Volvo buses in
Registration is operational in 200 talukas. State Data
Haryana Roadways was launched. Property Dealers
Centre made operational with e-Jamin application.
Registration Certificate Issuance System was
FDCA Manufacturing Licenses & Certificate with
launched.
products and technical manpower details have been
implemented. Ration Card module is implemented Himachal Pradesh
across the state. Ration cards entered
approximately 1.2 crores covering approximately 5 e-Procurement solution was implemented for
crores population. SWAGAT (State Wide Attention PWD, I&PH and Controller of Stores. e-Samadhan
on Grievances by Application of Technology) is now Services were extended through CSCs i.e. LokMitra
being made available at Taluka & Village level. Kendras. RoR were also made available through
e-Mamta (Name based Mother and Child Tracking these centres. 65 Employment exchanges were
System) is in the process of being replicated in all made online. Preparation of Sarthi & Vahan State
the other States of India. Other useful applications and National Register is in progress. PathKar (Time
implemented are Gujarat State Counseling (BE/ Table and SRT Calculation) has been implemented
Pharmacy /MBA /MCA / Diploma Engg.), CRS (Civil in all RTOs. Unified Payment Gateway has been
Registration System), School Health Program (SHP) developed for all payment related to e-Governance
and Provisional Data of Urban BPL Families Services. A Web Enabled System has been
implemented for distribution of all types of
Haryana certificates for the Department of Revenue, Home
e-Tourism has been implemented with payment and Personnel. Workflow system has been
gateway. Haryana was the first State to implement developed for PWD Department. eSamkeesha for
IntraGov Haryana Portal with Integrated e-Office Suite online monitoring of all plan/non-plan schemes has
for the Secretariat. All ICT enabled processes of been implemented.
General Elections 2010 were implemented at Jammu and Kashmir
Municipalities and Panchayats. Integrated On-line
Entrance Exam and On-line Off-Campus Counseling Single Window system e-Sahauliyat was
implemented at Kathua District. At present scaled up for delivering services from 5000
8 different types of services are being given to additional CSCs. The VATSoft application for the
citizens of Kathua. Software for computerization of Commercial Taxes Department has been enhanced
State Vigilance Organization was developed. Under to deliver E-Services to the dealers. The return filing
Transport Project Vahan & Sarathi software has been made mandatory and more than 2 lakh
implemented at 2 additional locations; State Register dealers are filing the returns on-line. The E-Payment
was completed for Vahan and Sarathi. Electoral Rolls and way Bill, C-Form etc., have been implemented.
were prepared for conduct of Panchayat and Urban The Double Entry accounting for Gram Panchayats
Local Bodies elections. Under the e-Courts project, to cover more than 2000 Gram Panchayats has been
20 out of 22 District & Sessions courts have been started and many of the Gram Panchayats have
provided with hardware, software and LAN started generating the annual balance sheets from
infrastructure. Training has been conducted for this system. The software developed for the
judicial officers. Under project for automation/ Bengaluru city corporation has been enhanced to
networking of 140 Public Libraries in J&K, 4 main handle the on-line payment for property taxes. Birth
libraries are being computerized in the pilot phase. registration including digitally signed certificates
Challan monitoring system as a part of Traffic Police being issued through the counters, Trade licence
Management Information System was implemented system etc., have been made operational. The
at 6 locations. Software implemented for Jammu Sarathi and Vahan software for delivery of Driving
Municipal Corporation include receipt and payment Licence and Registration Certificate along with ODI
module of Double Entry Accounting System and replication for State Level and National Registry has
Public Grievances Monitoring. JKRACE has been been completed and more than 11 lakh smart card
implemented in 75 Sub Divisions of PDD J&K. based DLs and 11 lakh smart card RCs have been
e-Procurement Implementation training was issued during the year. The Permit Management
imparted to officers of PMGSY and PWD. Plan Plus, System is being used for issue of permits for
a decentralization software tool facilitating PRIs has transportation of minerals from the mines.
been implemented and development plan and Establishment of LAN at High Court of Karnataka
102 capacity building plans up to year 2012 have been and in 6 districts has been completed. The
uploaded and approved. judgments for the last 8 years i.e. approximately
4.5 lakh have been hosted using digital library
Jharkhand software D-space. The newly developed High Court
e-Procurement services were made operational Litigant Management System is being extensively
for PMGSY-Road sector of Jharkhand and are also used for all the activities of High Court. The letter
being implemented for 18 major Departments. The tracking and file tracking software viz., Sachivalaya
Integrated Treasury Computerization has been Vahini has been replaced with state-of-art LPO
enriched with significant value additions like AG system and more than 3 lakh files are monitored in
interface, several new MIS features, Budget interface the State Secretariat using this system and hosted
for the Departments etc. Online GPF has been in the data server.
integrated with Treasury system and is under pilot
Kerala
run in 5 districts. Under VAT Computerisation project,
E-filing module for CSCs is completed. Module for Websites for State Excise Department,
posting of the payment transactions to the cyber Thiruvananthapuram district court were developed
treasury and Commercial taxes database is and hosted. School, Engineering/Medical entrance
completed. State level workshop on AGMARKNET, exams results were published through web and
Organisation of Common Wealth Train- IT Exhibition mobile. National level rollout of FISHNET Real Craft
in August, 2010 at Ranchi & Dhanbad, and application was carried out and 400 officials were
Workshop on the Guidelines for the Government of trained at State level. SMART transport is an SMS
India website (GIGW) were conducted. based service to public and to empower the
enforcement officers. EMLI is a web based
Karnataka application developed for Finance Department for
NEMMADI application for delivering Rural Digital automating the Issuance of Letter of Credit (LoC).
Services to the citizens on an average handles more Under Service and Payroll Administrative Repository
than 40,000 transactions per day from 800 for Kerala (SPARK), 4.25 lakh employees’ data has
telecentres in the State. The application is being been digitised so far. Other applications
implemented are Integrated Service Delivery for Departments. 50 Forest locations, 69 Post Offices,
Revenue and Registration, IDEALS, a software to Commissioners, High Court of M.P., National Judicial
computerize the Field Register prepared by the Academy amongst others. CIPA was implemented
Survey Department at the time of resurvey, in around 355 police stations in 18 Districts. About
Examination Management System for 2827 schools 25 websites were hosted for Government
for SSLC/DHSE/ VHSE/TTC exams candidate Departments/Directorates/Institutions/
registration and result tabulation, e-Services of ration Organisations.
cards, Online scholarship, etc. E-Courts has been
implemented in all district courts. eDROP for posting
Maharashtra
of polling personnel and TREND for result NLRMP was implemented in 6 Pilot districts.
dissemination were used by all the districts for the Computerised Driving licence system was rolled out
local body elections held in the State in October in 45 RTOs in Maharashtra. Consumer Forum
2010. Revenue Recovery Online project has been Networking was carried out in 43 locations of
implemented in all the districts during the year. Maharashtra. Allotment of food grains project was
Using this, requisition authorities like banks, implemented. Some important projects include Web
Government Departments are able to file the request services for State and Central Government
online to the district collector. NKN links were Departments (State Secretariat and 35 districts),
commissioned for VSSC, RCC and CDAC. Mumbai Utility mapping project, Digital Signature
Certificate Services, Tender Account creation for
Lakshadweep
Publishing Government tenders, Website
SMS services were launched for voyage alert Development, Hosting and e-mail creation services,
and ticket cancellation on the ship ticketing software. VC services to State and Central Government
Plan Monitoring Information System (PLAN MIS) Departments. e-file software was implemented along
generates monthly progress report and other with Panchayat accounting system & Library
statistical report for various Departments involved Information System (E-Granthalaya). NICNET
in PLAN implementation. State Wide Area Network connectivity was extended to CGHS, Department
(SWAN) of Lakshadweep is being implemented. of Posts, PAO and passport and immigration 103
Online Tapal Management Solution (OTMS) is networks. Technical support was extended to State
developed with LAMP architecture. The application Government for CCTNS in Police stations of
facilitates the management of Tapals and provides Maharashtra. Computerisation of Land records in
options to forward, process and upload the tapals 357 Tehsils and display of Record of Rights on the
in soft copy. Web-based Birth and Death MIS is central Website was carried out.
used for registering birth and death and to generate
certificates. The Registration Cum Membership
Meghalaya
Certificate System (RCMC) and e-Pension was Online services implemented in the State include
launched during 2010. ST/SC Certificates, Domicile Certificates, PRC,
Senior Citizen Certificate, application for inclusion
Madhya Pradesh
in the electoral rolls, correction of voters details,
Computerisation of district and sub-ordinate e-Payment, e-Waybill etc. E-payment of Taxes and
Courts under e-Court Project is in progress. SMS service has been launched and hosted. The
Integrated Forest Financial & Works Management online Treasury Computerisation (TreasuryNET) has
System (iFFWMS) for Forest Department, Bank been implemented in all Treasuries and Sub-
Recovery Incentive Schemes for Institution of Treasuries in Meghalaya. The Pension Payment
Finance, ePrashna a workflow based system for system has also been implemented. E-learning
Vidhan Sabha are some of the services available. services have been extended to 10 schools in
Support was provided for Mantralaya Shillong and Tura. Land record & Land Registration
Computerisation comprising of Samadhan Online, computerisation projects were implemented on a
Parakh, Samadhan Ek Din and other applications. pilot basis at East Khasi Hills District. IFMS, a
Horticulture Schemes Progress Monitoring System Financial Management & Information Portal has been
(e-HSPMIS) was implemented. Extension of NICNET further improved to meet the requirement of HODs,
internet services to around 1500 users of various DDOs, Finance Department etc. Personal Leave
Government Departments Network Support Services Attendance Salary Management Application
provided for around 4000 clients including various (PLASMA) has been implemented in Personal
Department, Agriculture Department etc. Technical commissioned and implemented in all the sites.
support is provided to the Shillong Bench of Smart Card DL and RC are being issued. State
Guwahati High Court in the implementation of Consolidated Register and State Register have been
e-Court project. Website of the Shillong Bench and set up and data of Vahan (Registration of Vehicle)
the e-Kiosk was launched. The Court information has been completed. Official Website of the Guwahati
System has been implemented. The implementation High Court, Kohima bench was launched; CIS
of Schedule of Rate (SoR) for East Khasi Hills District Software deployed and Court Information Kiosk
to automate the estimate preparation of schemes made functional. The 4th Minor Irrigation Census
and programmes have been implemented. VAHAN (2006-07): Data entry work completed. Tele
and SARATHI have been implemented in all DTO Education project was implemented in seven
offices in the State. The consolidation of data of the districts.
Registers and State Register from 5 districts has
also been completed. The Energy Billing System Orissa
has been rolled out at six sites viz. Cherrapunji,
Under GePNIC e-Procurement System of NIC,
Khliehriat, Nongstoin, Tura, Williamnagar and
implemented for Government of Orissa, 10070
Baghmara. Hospital Management System (HMIS)
tenders of 7925.32 crore have been hosted in the
has been implemented in Ganesh Das Hospital,
year. 1697 tenders of 2187.74 Crore have been
Shillong.
hosted by Mahanadi Coalfields Limited for Works,
Manipur Services & Goods. Chief Minister’s Grievance
Redressal Monitoring System has been rolled out
The applications implemented in the year were
across the State. ONLINE off Campus Counselling
e-Tendering for PMGSY works, File Tracking System
for admissions to DET-2010 & OJEE-2010 including
(FTS) for Manipur Secretariat covering 60
Diploma, Engineering, Medical seats have been
Departments with more than 400 nodes, VAHAN &
conducted. e-Advertisement for Information &
SARATHI software in all 6 RTOs of Transport
Public Relations Department has been implemented
Department, Exam Processing in the Council of
104 for online monitoring of the flow of advertisements
Higher Secondary Education, Computerisation of
to various local/national newspapers. e-
Land Records in 6 SDC Circles of Manipur,
Bhabisyanidhi is implemented to deal with provident
Computerisation of Registration of Documents
fund issues of around 2 lakh teachers. Paddy
(CORD) in 4 Sub-Registrar Office, Tele-education in
Procurement System to provide information for
5 Higher Secondary Schools, computerisation of
planning and monitoring the activities of the same
Personnel Information Systems in Finance
Department, computerisation of 3 Employment in the State has been implemented by OSCSC,
Exchanges. IAY Activities of Department of RD, NAFED, FCI. Monitoring for Rural Infrastructure
BRGF, Wakf Board, Old Age Pension of Social Development Fund, Plan & Expenditure, MP & MLA
Welfare Departments, were computerized. SMS LAD etc., have been rolled out. Under Forest Rights
services were provided to pensioners. Act project 2,30,304 cases have been processed
& Patta have been handed over to beneficiaries in
Mizoram regional language.
Major projects undertaken during the year are Planning Commission implemented MIS on Left
Setting-up of high speed data processing centre in Wing Extremism Districts Portal for monitoring
the various offices of Registrar General, India for schemes for 35 LWE districts. Project Management
Census-2011; Setting up of Lakhadweep SWAN; Process Tracker (PMPT) developed by NIC used to
facilitating UIDAI, Community Participation Unit of finalize the Approach to Twelfth Five Year Plan in a
UP Jal Nigam for data centre setup; VC networking collaborative environment.
in J&K; facilitation for setting up of National
There was significant enhancement of National
Knowledge Network; Integrated Finance
GIS services for various sectors such as
Management System for Government of Rajasthan;
environmental planning, election GIS services, post
Computerisation of Chief Election Office, Prisons in
office mapping, Value-added NIC Map Services,
Punjab; NIC services to Doordarshan for
Digital Vulnerability Atlas for disaster management
Commonwealth Games etc. NICSI’s e-Procurement
and Ground Water Information System.
software hitherto has been provided to Jharkhand,
Himachal Pradesh and Punjab for implementation. GePNIC, e-Tendering solution for various
Departments was implemented in a number of
Highlights States like Chandigarh, Haryana, Punjab, Orissa,
NIC has leveraged ICT to provide a robust Arunachal Pradesh, Uttarakhand, Manipur and
communication backbone and effective support for Mizoram.
As part of NIC’s citizen centric e-governance and Device Driver Policy are some of the major
initiatives, programmes for citizen service were projects undertaken by Open Technology Centre.
enhanced in existing districts and new programes
The Tele-education Project for Schools of North-
launched in a number of districts. District level
Eastern States, Commonwealth Games Delhi 2010.
applications were rolled out in the States of Uttar
Booking cum Information offices Web portal, UPSC
Pradesh, Jharkhand, Kerala (Kannaur and
Online Recruitment Application (ORA) UPSC/SSC
Palakkad), Haryana and Himachal Pradesh etc. In
System of Online Application Processing (SOAP)
Andaman & Nicobar Island, e-Tehsil kiosk based
are some of the major projects implemented by the
ECS for online delivery of services was launched.
Telematics Division.
Driving License & Vehicle Registration Certificate
In Postal sector, Pin Code area mapping for Delhi
(DL/RC), Multi Purpose National Identity Card
and Kolkata has been done and also mapping for
(MNIC), Rashtriya Swasthya Bima Yojana (RSBY),
Rural India have been delineated based on village
e-Passport and PDS respectively are some of the
boundaries..
major smart card based projects implemented
across the Country. In Telecommunications sector,, Online
Registration of Other Service Providers (OSPs) has
Dissemination of election results during General
been implemented for DoT to facilitate G2B services.
Election to Bihar Legislative Assembly, 2010 was
For Telecom Regulatory Authority of India, Telecom
carried out. Haryana State Unit implemented ICT
Commercial Communications Customer Preference
enabled Processes of General Elections to
Portal has been launched as per the new regulation
Municipalities and Panchayats. A number of other
brought in by TRAI for strict enforcement of
States like Jammu & Kashmir, Jharkhand and
stoppage of unsolicited calls and SMS.
Rajasthan were also provided support in elections.
Cooperative Core Banking Solution application
NIC facilities were used for web based and VC
has been developed to provide basic banking
based counseling across the country for engineering
facilities and payment of Government schemes to
and medical admissions. Online Counseling for 109
rural people through State Cooperative Banks
admissions in B-Tech, Diploma courses during 2010-
(SCBs), District Central Cooperative Banks (DCCBs)
11 was conducted for UTU and Uttarakhand Board
and Primary Agricultural Cooperative Societies
of Technical Education. Web based counseling for
(PACS) across the country. Pilot implementation has
admission of 4.8 lakh of students was conducted
been taken up for Rajasthan and Sikkim.
by Andhra Pradesh. CBSE has introduced
CollabCAD in the course curriculum of the Awards
Engineering Graphics course for XII from the 2010-
2011 session onwards. A number of NIC Projects at National, State &
District Level have been given awards for their
Support for major MMP projects continued. contribution to e-Governance.
Preparation of Sarthi and Vahan State and National
Register is in progress and completed in many Online Scholarship Management System of
States. VAT computerization was implemented in a Andhra Pradesh received National e-Governance
number of States. E-courts project is undertaken award for Excellence in Government Process
by SDU, Pune and is operational at Maharashtra, Reengineering 2009-10 and World is Open Award
Kerala, Guajrat, Andhra Pradesh, Tamil Nadu, 2010.
Meghalaya and Chhattisgarh.
e-India 2010 Award and mBillionth Award south
Under Land Records Computerisation Project, Asia 2010 under m-Health category for Dr.SMS was
integrated system for RoR and Maps in the States received by Kerala while Andhra State Unit received
of Chhattisgarh and Haryana was implemented. the e-India-2010 jury award and public Choice Award
for e-MEDLABS – IPM Diagnostic Centre Workflow
State Portal based on Drupal (TN, Karnataka,
Automation Solution.
Pune) ,OSS Stack for use in e-Governance projects
and training, Support Provisioning for OSS, 2D e-India 2010 Award for Best project in
barcode for TN projects, XForms for data capture in Government to Business Category was received for
e-Gov Projects (TN VAT), Support for Finger Print e-Procurement implementation at Mahanadi Coalfields.
and Meta-data standards, Open Standards Policy The Pregnancy, Child Tracking & Health Services
Management System at Rajasthan also received SWAGAT at Gujarat was 2nd place winner of
e-INDIA 2010 award. Water Cess project for the United Nations Public Service Awards 2010.
Rajasthan State Pollution Control was ranked 3rd
Skoch ICT Awards 2010 were also received for
in Government to Business Category. The Project
PlanPlus, e-Post, Open Source Implementation of
Hospital Management for Mukhya Mantri Jeevan
GePNIC and HARIS Queue Management.
Raksha Kosh Rajasthan was ranked 3rd in e-Health
category. FISHnet REalCRaft project of Kerala
received the MANTHAN AWARD 2010 under
A number of projects received Web Ratna
best e-Governance category. The Manthan
awards in various categories. Chandigarh UT
appreciation award for e-lokshai IVRS was received
received three awards under Comprehensive Web
by Maharashtra State Unit.
Presence, NPC and NCNP categories. Himachal
Pradesh State Unit received Best Web-Site for State e-Governance awards were received by
HimPOL, the police website as well as Best Content Madhya Pradesh for Scholarship Portal and Kerala
Provider. Jharkhand received for Video Conferencing for the Nehru Trophy Boat Race website.
between Court & Jail. The Government of Tamil Nadu
won the Web Ratna for Most Comprehensive Web National e-Governanance awards were received
Presence. Department of Economic Affairs was by Madhya Pradesh for Integrated Forest Financial
awarded the Platinum Icon Web Ratna Award in the & Works Management System and i-GeoApproach.
comprehensive web presence category and Best NREGAsoft received the National award for
Accessible Web site. e-Governance 2009-10 for Best Government
Prime Minister’s Award for Excellence in Public Website.
Administration was received for Department of Post NIC Orissa was conferred the Nagar Bandhu
Project Arrow. Computerisation of Paddy Samman Award for contribution towards Urban
Procurement and PDS at Chhattisgarh also received Governance.
this award.
110 Project Pay Manager received e-Rajasthan-2009
National Award instituted by the Ministry of Public Choice award under G2C Category.
Social Justice and Empowerment was awarded to
the website of Ministry of Finance. Indian Geomatics Award for outstanding
contribution in Geomatics Applications was
CSI Nihilent e-Governance Awards were received by GIS & Remote Sensing Services of NIC.
received for Energy Billing System at Tripura, Land They also received the Geo-Spatial Excellence
Records Project at Goa, Police Web Portal at Award for National GIS Portal at Map World Forum
Himachal Pradesh and Xtended Green Node of Conference at Hyderabad.
Gujarat. Nawanshahr District in Punjab received CSI-
Nihilent E-Governance award based on the NIC PCQUEST Best IT Implementation of the Year
application SUWIDHA which is the centre stage of was awarded to MIS-LWE developed for Planning
e-Governance in the district. Commission.
Promotional Matters
Client's/Citizen's Charter e-Security: Securing India's cyber space
In the charter the Responsibility Centres are listed Timely response to deficiencies pointed out
as below:- in application forms.
* Estimated
Appendix II
* Estimated
Appendix III
* Estimated
Appendix - IV
I. Summary of important Audit Observations for inclusion in the Annual Report of Financial
Year 2010-2011 - NIL
II. The status of ATNs in respect of Audit Observations included in earlier Annual Reports:
Sl. No. Year No. of Paras/PAC Details of the Paras/PAC reports on which ATNs are
reports on which pending
ATNs have been No. of ATNs No. of ATNs sent No. of ATNs
submitted to PAC not sent by but returned with which have been
after vetting by the Ministry observations and finally vetted by
Audit even for the Audit is awaiting audit but have
first time their resubmission not been
by the Ministry submitted by the
Ministry to PAC
* Pertains to Commercial
$ Pertains to Civil
Appendix - V
Department of Information Technology - Annual Plan 2011-12
( Crore)
I. R&D PROGRAMMES
1 SAMEER 42.94
2 Microelectronics & Nanotechnology Development Programme 100.00
3 Technology Development Council (incl. ITRA) 79.00
4 Convergence, Communications & Strategic Electronics 25.00
5 Components & Material Development Programme 25.00
6 C-DAC 203.40
7 Electronics in Health & Telemedicine 11.50
8 Technology Development for Indian Languages 35.00
9 IT for Masses ( Gender, SC/ST) 16.94
10 Media Lab Asia 11.30
R&D Sub-Total 550.08
121
II. INFRASTRUCTURE DEVELOPMENT
11 STQC 120.00
12 STPI & EHTP 2.50
13 Electronic Governance 1087.31*
14 Cyber Security (including ICERT, IT Act) 45.20
15 Controller of Certifying Authorities (CCA) 9.00
16 ERNET 0.01
17 Promotion of Electronics/IT Hardware Manufacturing 2.83
18 National Informatics Centre (NIC) 754.00
19 National Knowledge Network 250.00
Infrastructure Sub-Total 2270.85
III. HUMAN RESOURCE DEVELOPMENT
20 DOEACC 11.30
21 Manpower Development(incl. Skill Development in IT) 127.69
22 Facilitation of Setting-up of Integrated Townships 0.10
HRD Sub-Total 139.09
23 Headquarter (Secretariat & Building) 39.98
GROUP A Permanent :
Temporary:
(Excl.
Sweeper &
Farash) Temporary 4 3 75.00 0 -
Temporary 0 0 - 0 -
Temporary 0 0 - 0 -