www.arkgroupaustralia.com.au
Hear from our expertpanel of speakers:
Produced By:Supported By:
Craig Errey, Managing Director,PTG Global
Creating and sustaining an informationenvironment to encourage information usageand updatingIs it safe? Assessing your digital recordkeeping
Friday, 5 August 2011
Post-forum workshops:
[A]
B[A]A
Joy Siller, Principal Consultant, SillerSystems Administration
The Westpac GroupDepartment of Family and Community Services,State Records Authority of NSWNSW Motor Accidents AuthorityCPA AustraliaParramatta City Library
Public Record Ofce of Victoria
Executive Assurance
Be guided by our expertpanel of speakers:
One-day connected forum and workshops4 - 5 August 2011, The Sebel Surry Hills, Sydney
The future of your information
◊
Encouraging senior management
◊
Information security for certainty
◊
Avoiding another Wikileak
◊
Ageing, Disability and Homecare
The digital “containers” of today’s information have short life spans, so what happens to the information they hold when they becomeobsolete and non-existent? How can that information be used for the future? How can it be accessed? We face a digital dark age, whereinformation is inaccessible and locked within a technology that’s obsolete or dead.
8:30 Registration and refreshments9:15 Considering the future of your information
Where will your records be in the next ve years? Ten? Twenty?
ó
Hundred?Examining what can be done now to preserve the asset of information
ó
Turning frameworks and theories into practical implementation
ó
Narelle Haken, Records Ofcer,
NSW Motor Accidents Authority
10:00 Convincing both senior management and employees of digitalpreservationPreparing a business case for the advocacy of digital preservation
ó
Demonstrating the risks and repercussions of not employing an active
ó
preservation strategyManaging your organisation’s culture for the preservation of digital
ó
assetsEncouraging employees to take responsibility and accountability for
ó
information they create
Nathan Turner, e-Resources Librarian,Parramatta City Library
10:45 Morning refreshments and networking11:15 Building support for digital preservation: The Department of Family andCommunity Services’ approachAligning the evidence base to practice
ó
Disposal authorisation and accounting for the unique aspects of
ó
evidenceEmbedding disposal into system design
ó
Engaging in State Records Digital Archives project
ó
Christine Macqueen, Corporate Records and EDRM Project Manager,Department of Family and Community Services, Ageing, Disability andHomecare
12:00 Interactive discussion: Resourcing for the future
Hear a short presentation from Cassie Findlay then discuss how your organisation can be properly resourced for good preservation methods.
Exploring your options for good preservation: what is really needed?
ó
Ensuring employees have the required education and training
ó
Gaining the required resources on a limited budget
ó
Facilitated by: Cassie Findlay, Project Manager, Digital Archives,State Records Authority of NSW
12:45 Networking lunch1:45 Policy and strategy for digital preservation
What specic things should be in a policy for preserving information?
ó
Looking to the future before implementing a policy
ó
Using policy to protect private information and avoiding another
ó
Wikileak
Gary Cox, Senior Manager, Records Management,The Westpac Group
2:30 Preservation metadata and its importance to digital preservation
Dening preservation metadata against other types of metadata
ó
Creating and maintaining consistency in metadata
ó
Ensuring everyone in the organisation uses the same terminology for
ó
reliable and trustworthy metadata
Andrew Waugh, Senior Manager Standards and Policy,
Public Records Ofce of Victoria
3:15 Afternoon refreshments and networking3:45 Information security in a time of uncertaintyKeeping your information private, regardless of the multiple storage
ó
methods
Examining the ramications of a lack of information security and
ó
insecure storage methodsProtecting your information on multiple devices and technologies
ó
Using metadata for protection of privacy
ó
TBA
4:30 Digitisation of CPA Australia’s corporate archives: a case studyEngaging the various stakeholder groups
ó
Which artefacts should be digitised: the assessment process
ó
Copyright and access issues
ó
Classication and storage of digital artefacts
ó
Dr Kerry Gutowski, Knowledge Manager,CPA Australia
5:15 Chairperson’s closing remarks and end of connected forum
The future and your organisation’s information
Chairperson’s opening remarks
Chris Godden, Director,Executive Assurance
9:00
Strategy, security and certainty for preservationBorn-digital information preservation
CONNECTED FORUM
Thursday, 4 August 2011
Where is technology heading? How can information be better maintained and managed for future use? Who needs to be involved in maintaining this information?
M
any
thousands
of
digital
records
are
created
everyday
,
on
technologies
that
May
or
May
not
even
exist
in
the
future
. r
egardless
of
how
iMportant
or
valuable
inforMation
is
,
it
’
s
useless
if
it
’
s
unable
to
be
accessed
. t
he
digital
“
containers
”
of
today
’
s
inforMation
have
short
life
spans
,
so
what
happens
to
the
inforMation
they
hold
when
they
becoMe
obsolete
and
non
-
existent
? h
ow
can
that
inforMation
be
used
for
the
future
? h
ow
can
it
be
accessed
? w
e
face
a
digital
dark
age
,
where
inforMation
is
inaccessible
and
locked
within
a
technology
that
’
s
obsolete
or
dead
. t
his
one
-
day
foruM
will
confront
the
following
issues
:e
ncouraging
senior
ManageMent
of
the
iMportance
of
digital
preservation
and
the
reasons
behind
needing
an
overarching
governance
structure
r
esourcing
for
long
terM
inforMation
preservation
c
hanging
the
organisation
’
s
culture
for
better
preservation
POST-FORUM WORKSHOPS
Friday, 5 August 2011
I i af? Aig digia cdig m
Registration: 9.00 amWorkshop time: 9.30 am - 12:30pm
Faciiad :
Joy Siller, Principal Consultant,Siller Systems Administration
About the workshop leader:
Joy Siller is a Director and the Principal Consultant of Siller Systems Administration, an information management consultancy. She has over 25years’ experience in information management, which has included a considerable amount of time advising and teaching. Joy has presentedat numerous conferences and facilitated many workshops covering a variety of information management topics. She has professional
qualications in information science and business marketing.
About the workshop:
It’s all very well for us to know what the rules are for digital recordkeeping, but how do we make sure others within our organisation are aware of such requirements?When and how should we assess our systems against these rules? If the systems are found lacking, how do we address the gaps without huge costs and resistance?The workshop will discuss and include practical activities and guidance in relation to the following:
• Identifying your organisation’s digital records• How can the systems holding your records ensure they are reliable, retained, accessible and secure?• What are the essential requirements to look for in a system keeping records?• Assessing the systems: where do you start, how do you do it, who are the stakeholders?• Minimising risk by process enhancements rather than costly system changes• Getting the controls in place and the message out there
Caig ad aiig a ifmai im cag ifmai ag addaig
Registration: 1.00 pmWorkshop time: 1.30pm - 4.30pm
Faciiad :
Craig Errey, Managing Director,PTG Global
About the workshop:
The design of a well-structured repository that supports information capture is not an easy activity. If you’re not careful, you nd yourself being unable to capturethe information or do it in a controlled way when the nature of the information changes over item and needs to be captured and managed in a unied environ
-ment.In this workshop, I’ll take through the process of modelling an information space that can be used to design the underlying database structures of your repository
and well as making sense to people. You’ll learn how to create a exible, scalable approach that stands the test of time.
I’ll then show you how to understand the information needs of the end users, design a user interface to support information discovery and methods of encouragingpeople to contribute new information and update existing information over time.Rather than relying on direct management intervention and traditional motivational techniques, we use the design of the user interface to embed and sustain newbehaviours in people aligned with an information and knowledge management culture.Through the workshop you will:
• Conduct a cognitive task analysis to identify what information people need and how they use it to make critical decisions• Design a clear, scalable and exible information model to guide the design of the repository• Design a user interface that makes it easy to capture, discover and update information• Incentivise people to regularly and correctly use the system to capture, discover and update information
About the workshop leader:
Craig is the managing director and founder of PTG Global. He has over 15 years’ experience in user experience, user interface design and
change management, and holds a Masters qualication in organisational psychology. Craig runs the R&D function, having produced anumber of world rsts including XPDesign – the rst systematic methodology for user interface design and Certied Usable – the rst guarantee
for usability and user experience. Craig has been the primary experience architect behind many of Australia’s most popular websites including
CBA, Virgin Blue and ASIC, and works on cutting edge technologies such as touch, medical and special-purpose applications.
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The digital “containers” of today’s information have short life spans, so what happens to the information they hold when they become obsolete and non-existent? How can that information be used for the future? How can it…
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