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Table Of Contents

1.1 Culture and Ethics
1.2 Corporate Corruption
1.3 The United States
1.4 Japan
1.4.1 Political and Business Scandals
1.4.2 Women in the Workplace
1.4.3 Lobbying by Japan
1.5 Europe
1.5.1 Bribes and Corruption
1.5.2 Women in the Workplace in Europe
1.6 Ethical Concerns in China
1.7 Corporate Social Responsibility
1.7.1 Corruption and the FCPA Revisited
1.7.2 Response to Social Obligations
2.1 Defining Operations Management
2.2 What Operations Managers Do
2.3 The Service Sector
2.4 Trends in Operations Management
2.5 The Productivity Challenge
2.5.1 Productivity Variables
2.5.2 Capital
2.5.3 Management
2.5.4 Productivity and the Service Sector
2.6 Social Responsibility
3.1 Developing Missions and Strategies
3.1.1 Mission
3.1.2 Strategy
3.2.3 Dynamics
3.3 Strategy Development and Implementation
3.3.1 Identify Critical Success Factors
3.3.2 Build and Staff the Organization
3.3.3 Integrate OM With Other Activities
3.4 Global Operations Strategy Options
Project Management
4.1 Project Planning
4.1.1 The Project Manager
4.1.2 The Work Breakdown Structure
4.2 Project Scheduling
4.3 Project Controlling
4.3.1 PERT and CPM
4.3.2 Network Diagrams
4.4 Determining the Project Schedule
4.5 Slack Time and Identifying the Critical Path
4.6 Variability in Activity Times
4.6.1 Probability of Project Completion
4.7 Cost-Time Trade-Offs and Project Crashing
4.8 A Critique of PERT and CPM
4.9 Using Microsoft Project for Managing Projects
5.1 What is Forecasting?
5.1.1 Types of Forecasts
5.1.2 The Strategic Importance of Forecasting
5.2 A Seven Step Forecasting System
5.3 Forecasting Approaches
5.3.1 Qualitative Forecasting Methods
5.3.2 Quantitative Forecasting Methods
5.3.3 Measuring Forecast Error
5.3.4 Adjusting for Trend
5.3.5 Seasonal Variations in Data
5.3.6 Associative Models
5.4 Monitoring and Controlling Forecasts
5.4.1 Adaptive Smooting
5.4.2 Focus Forecasting
6.1 Goods and Services Selection
6.1.1 Product Life Cycles
6.1.2 Life Cycle and Strategy
6.1.3 Product-by-Value Analysis
6.2 Generating New Products
6.2.1 Importance of New Products
6.3 Product Development
6.3.1 Product Development System
6.3.2 Quality Function Deployment (QFD)
6.3.3 Organizing for Product Development
6.3.4 Manufacturability and Value Engineering
7.1 Characteristics of the Successful Entrepreneur
7.2 Are You Ready?
7.3 Setting Goals
Finding an Idea
8.1 You’ve Got an Idea. Now What?
Defining Your Market
9.1 Finding Your Niche
9.2 Redefining and Expanding Your Niche
9.3 The Mission Statement
Market Research
10.2.1 Sources of Secondary Research
The Business Plan
11.1 Preparing to Put the Plan Together
11.1.1 Your Audience
11.1.2 Look and Feel
11.1.3 Some Style Points
11.2 The Plan Contents
Presenting the Plan
12.1 The Presentation
12.2 Some Suggestions
12.2.1 Do It Until You Get It Right
12.2.2 Know Your Outline Thoroughly
12.2.3 Be Familiar With All Equipment to be Used
12.2.4 The First Minute is the Most Important
12.2.5 Take Notes
12.2.6 So What?
12.3 After the Presentation
13.3 Computerized Inventory Control
13.3.1 Inventory Turnover
13.4 Inventory Accounting
13.4.1 Buying Inventory
13.5 Suppliers
13.5.1 Dealing with Suppliers
13.5.2 Payment Plans
Hiring Employees
14.1 How to Hire
14.1.1 Job Analysis
14.1.2 Job Description
14.1.3 Advertising the Job
14.1.4 Finding People
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International Business Management and Entrepreneurship Lecture Notes [2]

International Business Management and Entrepreneurship Lecture Notes [2]

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Published by Arun Kumar

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Published by: Arun Kumar on May 13, 2011
Copyright:Attribution Non-commercial


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