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Industry Regulation and Change in Standards (Case Studies, PGCBM)

Industry Regulation and Change in Standards (Case Studies, PGCBM)

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Published by Vadan Mehta

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Published by: Vadan Mehta on May 15, 2011
Copyright:Attribution Non-commercial


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OPS submission Page 1
Individual Assignment Project/Assignments forOPS
Submitted by:
Name : Vadan MehtaCourse: PGCBM-17Location; Borivali, MumbaiXSAT ID; RB10100/ SAM ID: 106360
OPS submission Page 2
Dear Sir,
I have documented my submission in following fashion:
Supply Chain of Nathur
s Refreshment:
about supply chaining of smallrestaurant.
Process Flow chart of Network Alarm Monitoring
Under 3 examples of Standard/regulation change and it
s impact onindustries, I have chosen following case studies:
US telecom ACT 1996: This regulation was to make US telecommarket competitive but as an impact, reserves as happened.MP3 music standard: This new digital music standard has damagedthe old business, based on audio cassettes.Abolition of MFA: As regulation called MFA abolished, manytextile companies in China and India prospered.
Process Improvement due to tool
OPS submission Page 3
Supply Chain
of Nathu’s
As per project requirement, we need to give example of a supply chain, as we know.
Yesterday during my break, I was standing in line of filter coffee at Nathu’s
refreshment.As my turn came, Nathu suddenly stopped the filling the steel glasses and looked at me,then he looked at his assistance. I came to know that he is out of glasses. His glasssupply is stopped momentarily. After few minutes of waiting, his assistant broughtwashed coffee glasses and Nathu served me a glass of hot filter coffee.While drinking coffee, what brew in my mind that why I need to wait for few minuteswhen, coffee was there, Coffee maker was there, Sugar was there.. but GLASS was notthere !!! Thus steel glass was the
bottle neck
in Nathu
’s supply chain.
As per tradition, Filter coffee has to be served in steel glasses, quantity of available
glasses was major factor in analyzing Nathu’ supply Chain.
s assume,
Total No of Glasses, Nathu have:
Cycle Time:
4 customers per minute
( Nathu can fill 4 glasses of coffee/tea inminute)c)
Cycle time for 40 customers:
10 mins.
Average time taken by a customer to drink coffee/tea :
10 mins
Collection and washing time :
5 mins
Time glasses will be ready to re-use =
15 mins
 Thus 41th customer of Nath
coffee has to wait for
5 mins ( 10<15)
to get filter coffee.Bottleneck in the system is
Nathu can’t service more customer
than number of glasses, he has at the moment.If Nathu reduces the cycle time from 4 customers per minute to 2 customer per minutethen, 40 customers will take 20 minutes, as
, none of Nath
u’s customer ha
ve towait for coffee due to unavailability of glasses We also have to notice that this approachwill double the
customer’s waiting time in queue.

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