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Pukka Question a Ire

Pukka Question a Ire

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Published by Patric Antony

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Published by: Patric Antony on May 16, 2011
Copyright:Attribution Non-commercial

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05/16/2011

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The primary objective of this questionnaire is to identify the key features foenriching the information system.Kindly furnish the details , which will be confidential and this information will be usedonly for Academic purpose .
Topic :
A STUDY ON INSURANCE INFORMATION SYSTEM(I.I.S) INPERSPECTIVE TO INFORMATION AND TECHNOLOGY(ICT) 
 Name :Designation: a) Manager b) Liaison officer c) Employee d)other Age and work of experience: /
Note: (SA- Strongly agree , A-Agree, N-Neutral,SD-Strongly DisagreeD-Disagree)1 Key FactorsSAANSDDSpecific conditions1.1
Contract procedures
1.2
Communicationeffectiveness
1.3
Premium pa
 
yments
1.4
Physical examinations
1.5
Cancellation procedures
2
 Administration support 
2.1
Discharging time
2.2
Clarity in insurance claim
2.3
Documentation
2.4
Insurance counselling
2.5
TPA response
3
 Reimbursements of expenses
3.1
Room boarding & nursing
3.2
 Non medical expenses
3.3
Pre- Hospitalization charges
3.4
Post- Hospitalization charges
3.5
Consultant special fees
 
4Post hospitalization support4.1
Claim feedback 
4.2
Communication response after Discharge
4.3
IT enabled services
4.4
Renewal practices
4.5
Claim updates
5Overall IT effectiveness inInsurance department5.1
Record Keeping
5.2
Easy back up details
5.3
Information retrieval
5.4
Security controls
5.5
Confidentiality
6Insurance system requirements6.1
Reliability
6.2
Decreasing administrative Expenses
6.3
Effective information package
6.4
Meets audit standards
6.5
Operational efficiency
7Automated processing facilities7.1
Policy correction
7.2
Renewals
7.3
Reporting systems
7.4
Web enabled data entry
7.5
Support to clinicians
8Overall performance of insuranceinformation system8.1
Time saving capability
8.2
Simplifies the task 
8.3
Inter departmental communicationeffectiveness
8.4
Ability to track the datas
8.5
Eliminates the handling costs

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