Professional Documents
Culture Documents
limited Multan
Submitted By:
M.Asif Ali Khan
MB-08-57
Submitted To:
Institute of Management sciences has its prime objective to develop trained managers by
offering them broad knowledge in a number of business areas and thus preparing
successful management careers. One step to achieve this objective for students is to
exercise internship program in any recognized organization. So this internship program
facilitate the students to gain some understanding of complete working of the
organization and at the same time enables the students to face challenges in their
professional life by sharpening their skills of decision making, leadership,
communication and team work.
Career Development Center in BZU Multan issued me letter for internship at “Shamim
& Co (Pvt) Ltd Multan”. I submitted letter in HRM office of Organization. After passing
the internship test I joined the organization on Friday 23rd of July 2010. I completed my
six week internship from 23rd of July to 3rd of September 2010.
Shamim & Co. (Pepsi Cola)
INTRODUCTION:
Shamim & Co. (Pvt.) Ltd. was established in 1964, Shamim & Co. is a franchise of Pepsi
Cola International Which deals in CSD (Carbonated Soft Drinks).
Mr.Allah Nawaz Khan Tareen was the founder of the company and also
chairman Pepsi Cola International have 9 (nine) Franchises all over Pakistan. Shamim &
Co.(Pvt.)Ltd. Jail Road Multan in one of them covering 18 District&135Stations.Shamim
& Co. Multan has very committed staff and this is the reason that it captures More than
70% share of market share.
Company has now serviced new experienced & competent sales staff & increases this
share form 70% to 80 or 90%. As for as Distribution / Placement is conserved company
has a very well-establish distribution network covering whole of the franchise areas.
Depending on the potential of the town we have one and more than one distribution in
each town. Sale supervisor / Sale officer is responsible for all the activities of that
distributor. He looks after the stock availability, contingencies and all the routes covered
by the salesman of that distribution. Salesman training is also a main responsibility of
sale supervisor.
Company has invested too much money in shape of Coolers, Visi Coolers, Counters and
Cabin. Which are offered to those shops which are producing good sales to promote sales
& oblige these shops? All the services matters of coolers and maintenance and look after
of these assets are also the responsibility of our sales force.
Mission statement
Our mission is to be world premier products company focused on convince foods and
beverages. We seek to produce healthy financial rewards to investors as we provide
opportunities for growth and enrichment to our employees, our business partners and the
communities in which we operate. And in every thing we do, we strive to act with
honesty, fairness and integrity.
Objective
The company operates through well experienced, loyal and hardworking employees. The
first and the most basic plan it to train them according to the changing technology and
computerized environment, and satisfying their needs and requirements. Upgrading the
plant structure and installation of the new machinery are other plans. The company is
planning to increase its sales force and development in its infrastructure in the coming
time period.
Vision
The vision statement is “we were number 1, and we will be number 1”. Their collective
success depends on their healthy balance strategies the organizations needs and the needs
ORGANIZATION HIRARCHY
Managing Director
General Manager Technical General Manager Sales General Manager Finance General Manager Operations
Manager Production Manger Sales & Marketing Manager MIS Manager Admin
Manager Quality Control Manager Research & SIS Manager Finance Manager Personnel
During my six week internship program, I was moved through following departments:
1. Accounts Co-ordination Department
2. Supply chain Department
3. Banking and Finance Department
4. Management account Department
5. Human Resource Department
6. Audit Department
Mr. Haider Shah and Mr. Kashan are concerning with the sales budget.
This budget includes
Publicity budget ( Banners, posters, gift, paint)
TA ( Traveling Allowance)
DA ( Daily Allowance )
TOT ( Tools of Trade)
Department expenditure
Insurance Payment
Mr. Khurm Shazad and Mr. Abdurehman look after the production budget.
For production budget the main concern is the machinery maintenance. Because a
working machinery is very much important for production. These includes
Daily/Routine maintenance budget
Seasonal/Annual maintenance budget
New machinery budget
In the beginning large budget is approved from the Managing Director Alamgeer Khan
Tareen. These payments subtracted from annual expenditure and production budget.
Purpose of department:
Make payment through cash if amount is less than 10,000 Rs and more than
payment is made through cheque.
In case of any problem and error
The issue is discussed with the GM Finance Sohail .
Bill delivery and receiving timing is noted.
Provide help to every department through one window operation in accounts.
Every department has a Co-Coordinator who looks after all the payment of that
department.
Mr. Abdul Qadir has been performing his job very efficiently.
While looking at the current requirements he set the target for future
o Cash flow.
o Required raw material quantity.
Finance department
My 3rd week was in the finance department. This department is under the
supervision of Mr. Shoaib Tirmazi. This department looks after the insurance of
all the Assets of Organization. Leasing like direct leasing and sales and lease
back.
Letter of credit like Irrecoverable LC and Irrecoverable and Confirmed LC.
Clearance of shipment is also comes under this department. Short term and long
term financing too.
This is one of the most important departments of this organization. This
department made the financial plans of the organization, they analyze their
resources and then concise other reports and gives the whole budget the
organization can afford. Another job of this department is to make the complete
record all financial and non-financial transactions made inside as well as outside
the organization
Insurance of all the assets of Shamim & Co. (Pvt) Ltd Multan.
These assets includes
o Machinery
o Building
o Stock ( Empty & Liquid )
Modes of payment:
By Sight Payment
By Acceptance
By Negotiation
By deferred payment
BY SIGHT PAYMENT:
When shipment is delivered to buyer
Supplier submit complete documentation to bank
Bank inform the buyer through the letter or simply calling it
Then buyer has to make the payment to beneficiaries
Letter of Credit:
Leasing:
Direct leasing
Direct leasing:
Suppose you want to buy a new asset (Machinery). You go to bank ask
him to purchase on the behalf of you and bank make the payment. You take that asset
from bank on lease. You make the payment to bank in Installment with mark up. At the
end asset will be your when you pay all the installment of that Machinery.
Planning
Leading
Controlling
Marketing
Promotion
Hiring and selection
Interviewing new employees
Supply and distribution channels
Customer relationship
I worked with them to prepare many reports which are prepared on daily
and shift wise basis. For example these reports include daily losses reports,
daily yield reports etc. I learnt how to calculate the stock, How the measure
the quantity which is loaded out.
Recruitment Process
After collection of CVs a test is conducted. For all four levels there are different types of
tests available. If the applicant passes the test then a realistic job preview is done. In
which the applicant is shown the job environment and responsibilities.
After the RJP further interviews are collected.
The manager of HR takes 1st interview. It is an unstructured type of interview. The
manager of respected department takes 2nd interview. This is a structured interview.
After this GM and a panel of mangers take a 3rd interview. This interview is optional.
Sometime it is taken and sometime not. It depends upon the level of job.
Final Selection:
Placement:
When the new employees are hired the HR department specifies the job and the role of
the new employee in the organization, which he will play in the future. In other words job
specification and HR department does job description
Training:
Then employee is trained. For this purpose On the job training is used.
Evaluation:
Evaluation of employees is done by using software. This software helps the HR
department in evaluation of employees. Evaluation is done on monthly basis.
Feed Back:
For feed back company uses the 360 degree rule. This enables the HR department to get
feed back from every level and every side. Further feed back is provided and received by
each employee.
Career development
Career development is the important function of the HR department because all the
training programs are initiated by this department and therefore it plays a vital role in
career development.
Outsourcing:
HR department also outsource employees which are above manager level. For this
purpose this department gets services of a recruiting agency named “Abacus Recruiting
Agency Lahore”. So Shamim and Co. acts as a client of this agency for hiring of staff
members above manager level.
Audit department
My 6th week was in the “Audit Department” of “Shamim & CO (Pvt) Ltd Multan” This
department audits the empty Glass bottles, empty shells, Pallets on daily, weekly and
monthly basis. The department also control and maintain the record of “Khanpur Depot”.
This department is interlinked with the Management Account.
Purpose of Audit Department:
Function of Department:
There are two types of empty in factory.
Production empty at factory
Shipping empty at factory
In this department
Audit of MIS department (Mela credit, Liquid Credit, Contingency short/excess
reports).
Audit of empty Glass bottles, empty shells, Pallets on daily and monthly basis.
They daily verified the empty of shipping and production department.
Verification of empty stock and liquid filled stock is also made.
The department also control and maintain the record of “ Khanpur Depot”
Daily reporting of sale, cash and expense are made.
Financial Analysis
LIQUIDITY RATIO’S:
These ratios are important in measuring the ability of a company to meet both its short
term and long term obligations.
Working Capital:
Working capital is an indication of the short – run solvency of business
Working Capital = C.A – C.L.
Current Ratios:
This ratio measures the short-term debt-paying ability of the company
C. A
Current Ratio = C. L
This ratio is like the current ratio but excludes current assets such as inventories and
prepaid expenses that may be difficult to quickly convert into cash.
DEBT MANAGEMENT:
This is the most common measure of the ability of a firm’s operations to provide
protection to the long-term creditor.
D/E RATIO:
This ratio indicates the extent to which debt is covered by shareholders’ funds. It reflects
the relative position of the equity holders and the lenders and indicates the company’s
policy on the mix of capital funds.
D/E = TD / TE
ASSET MANAGEMETNT:
These ratios are important in measuring the efficiency of a company
Gross Re ceivables
Days sales in receivable = Net Sales /365
TAT = SALE / TA
This ratio measures the number of times merchandise is sold and replaced during the year
PROFITABILITY RATIO’S:
The Return on Equity of a company measures the ability of the management of the
company to generate adequate returns for the capital invested by the owners of a
company. Generally a return of 10% would be desirable to provide dividends to owners
and have funds for future growth of the company
RETURN ON ASSET’S:
The Return on Assets of a company determines its ability to utilize the Assets employed
in the company efficiently and effectively to earn a good return. The ratio measures the
percentage of profits earned per dollar of Asset and thus is a measure of efficiency of the
company in generating profits on its Assets.
ROA= N.I / TA
NPM = NI /SALE
From vertical of Shamim&Co (Pvt) Ltd Multan I have concluded that the
performance of Organization is good from previous five years. In the vertical analysis I
have calculated the values of all items of Balance Sheet and income Statement in
percentage with respect to the sales and total assets. From these calculations I come to
know that the Current Assets and fixed asset are increased in every next year.
Shamim&Co (Pvt) Ltd Multan Operating Income is increasing and Net Income
increasing in the every next month as total percentage of sales. Shamim&Co (Pvt) Ltd
Multan is able to receive its receivable on time due to which it receiving cash time by
time and able to pay back to its creditors on time. It means its average collection period
as well as the average payment period of the firm are good.
On the basis of my conclusion I can say that the overall performance of Shamim&Co
(Pvt) Ltd Multan is good from previous five years
Horizontal Analysis
From horizontal analysis of the Shamim&Co (Pvt) Ltd Multan I have concluded that
over all performance of the firm from previous five years is very good. From the last five
years its profit is increasing. Organization focusing on expansion in the last 3years as a
result of expansion its Fixed Assets 2008 increased by 35% and in 2009 increased by
60%.
Similarly current asset were also increased 20-25% in 2007, 2008 and 2009. But relative
to this its current liabilities increased less. So, it had enough working capital to which
was enough for solvency of organization. In 2005, 2006, 2007 Common Equity increased
while purchasing Fixed Assets.
Shamim&Co (Pvt) Ltd Multan its assets efficiently as result of this generating more
profit. So, we can say the performance of fixed asset is up to standard. Profit of
Shamim&Co (Pvt) Ltd Multan is also increasing 2005,2006,2007,2008 and 2009.
PEST ANALYSIS
The PEST analysis examines changes in a marketplace caused by the following factors.
Political changes
Economic changes
Social changes
Technological changes
Political changes
From one party to another in control for example the rise in private healthcare and
privatization under conservation governments.
Non-alcoholic beverages fall with in the food category under FDA. The government
plays a role with in the operation of manufacturing these products in terms of regulations.
There are potential fines set by government on companies if they do not meet a standard
of law. The following are some standards of the factors that could cause Pepsi -cola
company’s actual results to differ materially from the expected results described in their
underlying company’s forward statements.
ECONOMICAL FACTORS:
The country like Pakistan whose economy is not strong enough is affected by so many
economic variables which are the following.
Low literacy rate is a problem due to which rural customers are not able to
differentiate between PEPSI and Coke and etc.
Employment opportunities will be higher.
Increasing demand of PEPSI requires establishment of new production plants.
Combined pricing decisions with mutual agreement between PEPSI and Coke.
SOCIAL FACTORS: The social factors of each society and culture are
different from each other so these also influence the industries as well.
Now it has become a trend that soft drink should be served in almost every
gathering.
Fast food popularity among teenagers has led to the increase in demand of PEPSI.
Social welfare program is also active at PEPSI for example PEPSI donated 1
million Rs. For helping recent earth quake victims.
They have been sponsoring different cricket events and Pakistan cricket team for
almost 10 to15 years.
Technological changes:
Creates opportunities for new products and product improvements and of course new
marketing techniques, the internet, E-commerce. Some factors that cause companies
actually results to differ materially from the expected results are as follows:
The effectiveness of company’s advertising, marketing and promotional programs. The
new technology of internet and television which use special effects for advertising through
media. They make some products look attractive.
SWOT Analysis
STRENGTHS:
Weaknesses:
Poor feed back from employees
Insufficient salaries
Loading and unloading of trucks can take place only in the night because of the
law permitting trucks to enter into urban areas only in the night.
Factory is located in the residential areas with no proper parking arrangements for
its vehicles.
Opportunities:
Because of high customer loyalty and brand image new brands can gain customer
preference very soon.
There is high market growth opportunity
Country office is responsible for national add campaigns which facilitate PEPSI
Multan to enjoy the benefits of integrated advertisements.
Threats:
Coca- Cola is on its way to get market share
Promotional Schemes
Most o schemes introduce by the Pepsi cola are standardized for all the regions. But the
organization should recognize the differences in different regions and then launch the
schemes to get feedback.
Islamic Activities
There is the perception that Pepsi cola is the Jewish company and it facilitates Israel. The
people who believes & don’t like to drink. So it can be reduce by adding Islamic valued
in the promotional campaigns.
Motivation
The employees should be motivated to be loyal with the organization. It can be in the
form of incentives and free sampling.
Conclusion:
Shamim&Co focusing on continuous expansion especially in fixed assets like
building and installing plant.
The purpose of expansion is to increase its share.
Committed staff is the main reason that it captures more than 85% share of market
share.
A very well-establish distribution network covering whole of the franchise areas.
Company has invested too much money in shape of coolers, visi coolers, counters
and cabin.
Shamim&Co showing profits since last 5years and according to it’s annul reports
its profit is increasing.
Shamim&Co having 85%market share currently and market leader in Multan.