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Project Manager or Program Manager or Business Manager

Project Manager or Program Manager or Business Manager

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Published by api-78219422
Project Manager, Program Manager, Business Manager with 25 years experience looking for a Middle Management position.
Project Manager, Program Manager, Business Manager with 25 years experience looking for a Middle Management position.

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Published by: api-78219422 on May 31, 2011
Copyright:Attribution Non-commercial


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NANCY DAMASCHINO925.451.1405ndb72db8@westpost.net ________________________________________________________________________________  _____ PROFILEA dynamic and dedicated leader offering over 20 years of experience in program and project management. Responsive and approachable as team manager and businessconsultant. Proficient in budgets, risk assessment, communication, and vendormanagement. Proven success in determining milestones, scoping, and meeting deadlines. Experienced in financial services, eCommerce, insurance.* Project and Program Management* Strategic Planning* Mergers and Acquisitions * Business Analysis and Modeling* Risk Management* Leadership* Communication * Team Building* Testing* Problem Solving* Budgeting and ControlEXPERIENCEINDEPENDENT CONSULTING: 2003 - PRESENTWELLS FARGO BANK April 2009 - May 2010Project ManagerManaged integration of sales enterprises across Wells Fargo and Wachovia WealthManagement teams. Responsibilities included executing gap analysis, led team of1 business analyst and multiple business participants in developing a sales strategy, participated in applications development and testing to support sales staff, directed call center work flow process analysis, created management reporting and communications.DELTA DENTAL April - October 2008Resource ManagerManaged team of 10 business and systems analysts supporting a firm-wide initiative to convert claims processing to a vendor platform. Responsibilities includeddeveloping new formats for business requirements and use cases, assigning staffacross the organization, oversight of team deliverables, interviewing and hiring, appraisals, project management, business analysis, writing procedures, business process modeling.BLACKHAWK NETWORKS March - December 2007Project ManagerManaged the launch of online retail sales by performing both business analysis and project management. Responsible for defining phases, vendor management, re-engineering, and implementing new internal policies and procedures. Led team ofmarketing manager, sale coordinator, analyst, and vendor technical staff.BARCLAYS GLOBAL INVESTORS September 2006-January 2007Project ManagerManaged current state business analysis of investment books of record across US
and UK regions. Project involved re-engineering to create a global service forportfolio management applications. Led team of one direct report and interactions with multiple departments.FEDERAL HOME LOAN BANK OF SAN FRANCISCO February-September 2006Project ManagerManaged project for community investment department. Project involved compliance with banking regulations, improved customer service, integration with other bank systems. Managed project team consisting of 1 developer and 1 business analyst, in addition to a team of 4 subject matter experts. Re-engineered the processing of applications and maintenance. Designed a new system in .NET architecture. Oversight of requirements and functional specifications.CHARLES SCHWAB & CO., INC. September 2003-July 2005Technical Project Manager2004-2005 Mutual Funds TechnologyRegulatory ProjectsResponsible for full lifecycle management of highly visible projects required asa result of government audit. Projects related to trading practices and customer data and were subject to strict timelines, senior management oversight, and budget considerations. Responsibilities included management of 6 developers including offshore staff, budgets, schedules, test plans, technical specification, requirements, use cases, implementation plans. Obtained knowledge of issues relating to regulatory findings, developed reports to business and compliance review, coordination of bi-monthly senior management reviews.Insurance and AnnuitiesManaged the introduction of annuities into mainframe brokerage system. Worked with external vendors and internal business units to design an efficient model tointerface a new product into an established system. Responsibilities includedmanagement of 1 developer, creation of risk analysis for corporate oversight group, participation in creation of data model for customer and insurance company information. Developed budget, project plan, specifications, test plan and testscripts.Cost Basis AccountingPerformed business analysis of discrepancies between vendor product and internalprocesses. Responsibilities included management of 2 business analysts, oversight of requirements creation,designed methodology for reconciliation, performed trading and dividend analysis.Career Break 2000-2003FULL TIME EMPLOYMENT: 1975-2000 CHARLES SCHWAB & CO., INC. 1975-20001997-2000 Year 2000 Program ManagementResponsible for firm-wide mainframe testing, third party readiness, industry testing, and millennium batch quality assurance. Hired and managed 75 technical and non-technical staff members. Performed appraisals, monitoring performance anddeliverables for both employees and contractors.Created schedules for all work components, developed strategies for identifyingand testing existing code to be changed, determined readiness of vendors, managed required regulatory testing, designed QA for millennium turnover.1995-1997 Operations Program OfficeCreated PMO and managed team of 20 business project managers to implement portfolio of projects to support various business organizations. Annual budget in exc

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