May 27, 2011 Barbara ext. 2907
Bank of America
Called to get information why I do not qualify for the HAMP loan modification Barbara said my Loan Modification was declined I asked Why? What specific reason or reasons? Barbara said I should receive a letter that will tell me the reasons. I told Barbara I received a letter this morning and it did not give a specific reason or reasons.She said
if you would look at the bottom of the letter it says they were unable to create an affordable payment equal to 31% of my income
I asked what figures were used by the underwriter for my incomeShe said
it says you have
I asked her why would it say I have no income?She asked if I provided all the documents showing my income. I told her I submitted bank statements, tax returns, profit & loss statements. I submitted all the documents that were required. I asked her to check in my files to see if she can see any documents relating toincome, reluctantly she looks. Barbara said she can see in my files the 2 profit and loss statements, my bank statements and tax returns. I said ok, now you just asked if I submitted those documents and you can see them in my files, why would the underwriter say I have no income? I told her this does not make sense.