Professional Documents
Culture Documents
January 2006
J
eannie, there’s a problem,” my assistant, Caitlin, said
calmly. “She won’t come out of her trailer.” The pho-
tographer and I jerked our heads up from studying the
lighting on the test shots. The “she” was the star of the movie.
The photographer looked at me. We both knew this one was my
problem, not his. He got paid fifty thousand dollars a day just to
snap photos, not deal with unreasonable, egotistical, or just plain
psychotic movie stars. That was my job. I’m an executive at a
major film studio, Oxford Pictures, and I handle the advertising.
This means I head up teams of people to create the movie trailers,
television spots, and posters.
I was in the middle of a photo shoot for Oxford Pictures’
Heaven Is in the Wind. It was a dog of a film and we all knew
it. I could just see the review headlines now: “It blows.” But that
didn’t matter. Opening weekend of a picture is the marketing ex-
ecutive’s responsibility. After that, it stands or stumbles on its own
merits. But an audience initially goes to a film based on the ad-
eople. They spin the press when “their star” is caught doing
P
something like mating with a donkey. (He was only petting it.
Don’t believe the photos. Did I tell you how much of a humanitar-
ian he is? Every cent he makes goes to the ASPCA.)
They are also responsible for working with the likes of me on
photo shoots. Most of the publicists are pretty nice, but this one
was on the verge of being fired by Nikki Strong, her meal ticket.
The gossip was all over town and, worse, all over the industry
blogs. I took the bottle and studied the label. Then I looked at my
clipboard, which had the list of the star’s “needs” for the shoot.
This very publicist had emailed it to me personally. I had checked
and double-checked it. “There is no mention of Belgian water on
your list,” I said in my sweetest voice.
Caitlin came up behind me. “Perhaps if you tell me where I
can buy it I can send someone for it.”
“You moron! You buy it in Belgium. You would have had to
ship it here two days ago via FedEx.” Desperation had crept into
the nasty tone of her voice. She snatched the clipboard out of my
hands and studied the list. The water wasn’t mentioned.
Caitlin’s face didn’t register the name-calling. She just whis-
pered, “We’ve lost an hour between this water thing and the
makeup artist being late. That means you have to kill two shots.
Want me to talk to the art director about it?” I gave an impercep-
tible nod without turning from the frantic publicist and Caitlin
glided away. The publicist sagged on the Philippe Starck couch
and leaned against the purple wall. She knew the water wasn’t
on the list. I sat beside her. “Let’s work this thing out. How many
bottles do you have with you?”
“Just this one,” she croaked. “Nikki said she wouldn’t come
out unless there are twelve.” Ah, I thought. There’s the truth. The
publicist had said that she wouldn’t let Nikki come out, but it was
would call back but he had a hissy fit. He’s still on hold. The pro-
ducer of Sheer Panic said he’ll phone back in an hour. Oh, and
that guy who stars in Jet Fuel left you a message.”
I felt my colon twist again. There was never enough time to
take care of everyone. I felt like a kindergarten teacher. No parent
cares that you have twelve other kids to deal with besides their
precious Jane or Johnny. And no film director or producer wants
to know you’re handling any other movie than their own.
The art director reaching for the Belgian water bottle brought
me back to the here and now. I hung on to it fast. “Can you give
us just one sec?” I asked the art director. He moved out of ear-
shot.
“Here’s the deal,” I told the publicist as I patted her hand.
“You’re going to have to do one thing that you’re going to hate
before any of that bottle-making can happen.”
She lifted an eyebrow.
“You’re going to apologize to Caitlin for calling her a moron.”
“Who’s Caitlin?”
I couldn’t believe it. Caitlin had been speaking to this publicist
on the phone fifteen times a day for months. “She’s my assistant.”
“I’m not apologizing to an assistant.”
What a bitch! I stared at her. Then I called her bluff. I handed
her back the bottle, stood up, and walked away. I thought she
wasn’t going to do it. Nobody in Hollywood apologizes for any-
thing. You will never hear the words “I’m sorry” because this indi-
cates fault, and nobody is ever at fault in Hollywood. I had taken
four steps before I heard, “Okay, I’ll do it.”
Caitlin was on the other side of the room talking urgently to a
caterer. I assumed she was telling them to get the bottles. Catching
her eye, I motioned for her to come over. The publicist didn’t even
look up as she breathed, “I apologize for calling you a moron.”
studio and telling them you are being uncooperative!” The phone
slammed in my ear. Be my guest, Stripe, I thought. The studio
knew that TechnoCat had to open to at least sixty million dollars
to make its money back. They would not support the cancer ap-
proach to marketing.
But I also knew that they wouldn’t directly tell him that. No, I
knew I was going to be told to cut a cancer-ridden trailer so that
boundless amounts of money could be spent on research. This
research would prove what the studio knew all along: that not too
many people would race to see a movie about cancer. But it de-
flected a confrontation with a valuable director and the director
could then blame the appropriate party: the audience.
I sighed but was happy to see twelve Belgian-labeled bottles,
filled with Evian water, sitting proudly on the catering table. Cait-
lin was in charge of making sure nobody, but nobody, touched
the bottles except for Miss Nikki Strong. I checked my watch.
Only seventeen minutes had elapsed. Not bad.
I reviewed the photo shoot list I had meticulously planned out
over the past week. It had every detail of the day listed down to
the minute. Shot one: Headshots (happy) 10:00 a.m. Shot two:
Headshots (sad) 10:15 a.m. And on and on. After confirming we
hadn’t lost one of the crucial poses, I finally took a break. All we
could do now was wait for the star to come on set. Caitlin sat
down next to me and checked her BlackBerry.
“Hey.” She nudged me while looking at an email. “Looks
like Katsu got that promotion.” I barely looked up from my own
emails. Katsu Tanaka was another creative advertising executive
at Oxford Pictures. He was a few ranks below me and worked on
the smaller-budgeted films. I didn’t pay him much attention.
“Yeah, he’s been bucking for senior vice president for a while
now. I heard it was finally going to happen.”
“He didn’t get SVP, Jeannie,” Caitlin said. “This press release
says he got executive vice president.”
“What?” I snatched her BlackBerry to see for myself. No way
had Katsu skipped up two levels to EVP. That was unheard of.
Furthermore, it meant he was now my equal. I studied the press
release. How the hell had this happened? It wasn’t like Katsu had
done anything spectacular for the studio—which meant he had
formed allies in high places who were helping him with a me-
teoric rise. Working at a studio is a lot like playing chess. Most
everyone is a player and trying to maneuver into a better position.
I realized with a sinking feeling that somehow I hadn’t noticed a
few crucial moves.
Before I could dwell on the situation, Nikki finally arrived on
set. She blew air kisses on either side of the photographer’s face
and ignored the studio people. I saw her eyes narrow and move
to the water. She was making sure that we had jumped through
the proper hoops for her. After all, she was the third most power-
ful female star in America, wasn’t she?
“Would you like some water, Miss Strong?” Caitlin inquired.
“No water today. I want a Diet Coke with two cubes of ice,”
Nikki sniffed, and tossed her famous golden ringlets. I looked
over at the catering table, where Diet Pepsi bottles were neatly
lined up, and sighed.
The shoot finally ended around eight o’clock that evening.
Since it was a Saturday, it had ended fairly early. After thanking
the star for actually doing her job, I bolted out the door.
I was having dinner with Aidan tonight, and he had told me it
was for something special. He was making me a gourmet dinner.
He’s a great cook. I’m a lousy cook but a good eater, so it works
out. At red lights I texted furiously, trying to get more information