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\u00a9 2004 EMC Corporation. All rights reserved.
The EMC Answer Book
2
\u00a9 2004 EMC Corporation. All rights reserved.
Table of Contents
EMC Overview\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.\u2026\u2026\u2026... 2

EMC Services and Interoperability\u2026\u2026\u2026\u2026\u2026\u2026..\u2026..... 3
EMC ILM Product Offerings\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026..4\u20135
Tiered Storage and\u2026 \u2026\u2026\u2026 \u2026\u2026\u2026 \u2026\u2026\u2026 \u2026\u2026\u2026........6

Information Lifecycle Management
Storage Platforms\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.......... 7
CLARiiON CX Series\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026. 8
CLARiiON\u2014Replication\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.\u2026\u20269
CLARiiON\u2014SnapView / MirrorView\u2026\u2026\u2026\u2026..........\u2026 10
CLARiiON\u2014Advantages of SnapView .\u2026\u2026\u2026\u2026\u2026\u2026.11
Visual Family\u2014SAN Management\u2026\u2026 \u2026\u2026\u2026 \u2026\u2026\u2026.12

and SRM for CLARiiON
Navisphere Management Suite\u2014Device\u2026\u2026\u2026\u2026\u2026..13

Management Suite for CLARiiON
CLARiiON Evolution \u2026.\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 14
Symmetrix DMX Series\u2014Modular Systems.\u2026\u2026\u2026\u2026 15
Symmetrix DMX Series\u2014Integrated Systems\u2026\u2026\u2026.. 16
Symmetrix Evolution\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 17
Symmetrix Direct Matrix Architecture.\u2026\u2026\u2026\u2026\u2026\u2026\u2026 18
Symmetrix Local Replication\u2026\u2026\u2026\u2026\u2026\u2026................ 19
Symmetrix Remote Replication\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026. 20
Symmetrix Software\u2026\u2026\u2026\u2026.\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 21
EMC NAS Platforms\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 22
NAS High Availability and Manageability..\u2026\u2026\u2026\u2026\u2026.23
EMC SAN Platforms\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.... 24

SAN Directors and Switches\u2026\u2026\u2026\u2026\u2026\u2026...\u2026\u2026\u2026\u202625 CAS Platforms\u2014Centera Family\u2026\u2026\u2026\u2026\u2026\u2026..\u2026\u2026.26 Centera\u2014The Architecture for Fixed Content \u2026\u2026\u2026. 27 EMC Open Software\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u202628 ControlCenter\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.\u2026\u2026 29 ControlCenter SAN Architect\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u202630 PowerPath .\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 31 Replication Manager Family\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 32 DatabaseXtender Family \u2026.\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.\u2026\u2026.. 33 LEGATO..\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u202634 Documentum\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026...\u2026..35 VMware\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u202636 EMC Solutions\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026... 37 Consolidation Solutions\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 38 Windows / E-Mail Consolidation Solutions\u2026\u2026\u2026\u2026\u2026 39 E-Mail Archiving Solutions\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.. 40 Business Continuity Solutions\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026... 41 Backup and Recovery Solutions\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026... 42 SAN Copy and OnCourse\u2014Intelligent\u2026\u2026\u2026\u2026\u2026\u202643

Information Delivery Solutions
Celerra Protection and Replication Solutions\u2026\u2026\u2026. 44
Storage Networking Solutions\u2026.\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.. 45
Document Retrieval Solutions\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026... 46
Mainframe Solutions\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 47
Application Development Solutions\u2026\u2026\u2026\u2026\u2026\u2026\u2026.. 48

3
\u00a9 2004 EMC Corporation. All rights reserved.
Our Vision

To create the ultimate information lifecycle management
company\u2026 to help our customers get the maximum value from
their information at the lowest total cost of ownership at every
point in the information lifecycle.

Our Industry-Leading Portfolio
EMC delivers the broadest and deepest, best-of-breed
networked storage platforms in the industry.
EMC\u2019s open storage software simplifies, automates, and
manages the provisioning and measurement of multi-vendor

storage resources; abstracts andcon nect s the underlying
elements of the storage infrastructure to enable application-
transparent information mobility, device failover, and workload
balancing; ando ptimiz es the movement, placement,
cataloging, and disposition of information based on business
policies and information value.

EMC\u2019sserv ices,solut io ns, andp art ners provide the best
practices and expertise to make it achievable.
EMC Overview
Company Information
\u202220,000+ employees worldwide
\u2013100 sales offices and distribution
partners
\u201350+ countries

\u2022$6.24 B in revenues in 2003
\u2013$1B+ in services
\u2013$1B+ in software
\u2013$3B+ in systems

Research and Development
\u2022More than $3.1 billion investment in R&D
over last four years
\u202275% of R&D targets information storage
software
\u2022Extensive $2+ billion investment in
interoperability and testing
\u20221,300+ storage related patents
(approved and pending)
Recognized Leadership
\u2022#1 provider of storage management
software in 2003 for fifth straight year
(Gartner Dataquest)
\u2022#1 provider of external RAID storage in
2003 for seventh straight year( IDC)
\u2022#1 provider of networked storage( IDC)

\u2022\u201cLeader\u201d in:
\u2013SAN Integrated Solutions
\u2013SAN Management Software
\u2013Midrange Enterprise Disk Arrays
\u2013High-End Enterprise Disk Arrays

(Gartner Group)
EMC\u2019s Services
PLAN: Storage infrastructure consulting to improve service

levels and reduce costs. Storage management consulting to
maximize the return on your storage investments. Business
continuity consulting to develop an effective strategy to protect
your critical business functions. Information management
consulting to align storage information management with
information value.

BUILD: Networked storage services unify storage for increased

efficiency and reduced costs. Storage software services reduce
complexity and automate storage manage-ment. Business
continuity services ensure continuous access to information
with state-of-the-art systems and software. EMC professionals
deliver in-depth, cross-platform knowledge\u2014founded on our

extensive interoperability testing.
MANAGE: Residency services ensure a smooth transition to

new storage environment, providing onsite operation and
knowledge transfer. Storage managed services implement
industry best practices, frameworks, and automation. EMC
provides an onsite, fixed-term solution governed by service-
level agreements to drive ongoing improvement.

\u2022Manufacturing locations
\u2013Ballincollig, Cork, Ireland
\u2013Franklin, Massachusetts
\u2013Apex, North Carolina

\u2022$3.5 billion in acquisitions in 2003
\u2013Astrum Software
\u2013LEGATO
\u2013Documentum
\u2013VMware

Partners

\u2022Channel
\u2022Services and Consulting
\u2022Authorized Services Network
\u2022Global Alliance
\u2022Major server and software
\u2022Service Provider

Solutions
\u2022Industry and cross-industry focus

\u2022EMC Proven Solutions
\u2013Documented
\u2013Field-proven
\u2013Address the most demanding

challenges

\u2022Hallmarks for EMC Proven Solutions:
\u2013Stringent testing
\u2013Seamless integration with

partners
\u2013Complete implementation
methodologies
\u2013Designed to deliver measurable
business results
3
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