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Table Of Contents

Glossary
Define the Problem
What was the Error Indication?
What Were You Trying to Do When the Problem Occurred?
Record All Information
Troubleshooting the Problem
Problem Report Information
General Information
Gathering Information for NetBackup - Java
Troubleshooting Procedures 2
Preliminary Troubleshooting
Troubleshooting Installation and Configuration Problems
To Resolve Installation Problems
To Resolve Common Configuration Problems
General Test and Troubleshooting Procedures
Testing the Master Server and Clients
Testing Media Server and Clients
Resolving Network Communication Problems
Verifying Host Names and Services Entries
Using bpclntcmd
Using the Host Properties Window
Using the Host Properties Window
Resolving Problems Related to Unavailable Storage Units
Changes to the NetBackup Scheduler
Changes to bptm
Troubleshooting NBU in a SAN Environment
NetBackup Enterprise Lifecycle: SPC and Best Practices
Using SPC to Troubleshoot NetBackup Issues
Common NetBackup Troubleshooting Use Cases
Using Logs and Reports 3
Reports
Status for User Operations
UNIX System Logs
Windows Event Viewer Application Logs
Debug Logs
Debug Logs on Servers
Logs To Accompany Problem Reports for Synthetic Backup
Debug Logs on UNIX Clients
Debug Logs on PC Clients
Media Manager Logs
On UNIX
On Windows
Windows Event Viewer Logging Option
Enabling the Logging Tool
eventlog File Entries
Example
Troubleshooting the Administration Console for UNIX
Disk Space Needed for Logging and Temporary Files
Enabling Detailed Debug Logging
Using NetBackup Utilities 4
Analysis Utilities for NetBackup Debug Logs
Installation Requirements
Output Format
Status Codes
NetBackup Status Code: 174
Messages
Media Manager Status Code: 1
Device Configuration Status Codes
Device Configuration Status Code: 0
Device Configuration Status Code: 1
Format Optical Status Codes
Format Optical Status Code: 0
Format Optical Status Code: 1
Device Management Status Codes
Device Management Status Code: 1
Device Management Status Code: 2
Device Management Status Code: 3
Robotic Status Codes
Robotic Status Code: 213
Robotic Status Code: 214
Robotic Error Codes
Device Diagnostics Status Codes
Device Diagnostics Status Code: 163
Device Diagnostics Status Code: 175
Device Diagnostics Status Code: 176
Device Diagnostics Status Code: 182
Disaster Recovery 7
Recommended Backup Practices
Master Server Disk Recovery for UNIX
Recovering Master Server When Root is Intact
Recovering Master Server When Root is Lost
Media Server Disk Recovery for UNIX
Client System Disk Recovery for UNIX
Client System Disk Recovery for Windows Clients
Recovering the NetBackup Catalogs for UNIX
Identifying the Most Recent Catalog Backup
Procedures for Recovering NetBackup Catalogs
Master Server Disk Recovery for Windows
Recovery When Windows is Intact
Total Recovery
Media Server Disk Recovery for Windows
Client System Disk Recovery for Windows
Assumptions
Before Starting
Recovering a Windows Client Disk
Recovering the NetBackup Catalogs for Windows
Functional Overview A
◆ Backup and Restore Functional Description
Backup and Restore Functional Description
Startup Process
Starting NetBackup
Backup and Archive Processes
Backup or Archive to Tape or Optical
Multiplexed Backups Example (two streams)
Server Windows NT/2000 Client
NetBackup Database Backup
Restore Processes
List Operation - UNIX Client
NetBackup Directories and Files
NetBackup Directories and Files - UNIX Servers and Clients
NetBackup Directories and Files - Servers and UNIX Clients
NetBackup Programs and Daemons
NetBackup Daemons and Programs
NetBackup Databases
Media Manager Functional Description
Starting Media Manager
Media and Device Management Process
Shared Storage Option Management Process
Barcode Operations
Media Manager Components
Media Manager Directories and Files
Programs and Daemons
Media Manager Daemons and Programs
Networks and Hostnames B
Robotic Test Utilities C
Robotic Tests on UNIX
Robotic Tests on Windows
Index
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Vertias NetBackup 5.1 Troubleshooting Guide

Vertias NetBackup 5.1 Troubleshooting Guide

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Published by Rakesh Bharadwaj

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Published by: Rakesh Bharadwaj on Jun 13, 2011
Copyright:Attribution Non-commercial

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