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Table Of Contents

Introduction to BusinessObjects Enterprise XI Administrator’s Guide
About this guide
Who should use this guide?
Business Objects information resources
What’s New in BusinessObjects Enterprise
Welcome to BusinessObjects Enterprise XI
About this version
Supported products
New features
End-user experience
Report design
Developer flexibility
System administration
Administration overview
Central Management Console
Logging on to the Central Management Console
Navigating within the Central Management Console
Setting console preferences
Setting the Query size threshold
Logging off of the Central Management Console
Using the Central Configuration Manager
Accessing the CCM for Windows
Making initial security settings 3
Accessing the CCM for UNIX
Making initial security settings
Setting the Administrator password
Disabling the Guest account
Managing universes 3
Modifying the default security levels
Managing universes
Managing universe connections
Managing InfoView 3
Managing InfoView
Managing Web Intelligence
Managing Discussions
Accessing the Discussions page
Searching for discussion threads
Sorting search results
Deleting discussion threads
Setting user rights
Architecture overview and diagram
Client tier
InfoView
Central Management Console (CMC)
Central Configuration Manager (CCM)
Publishing Wizard
Import Wizard
Application tier
Application tier components
Web development platforms
Web application environments
Intelligence tier
Central Management Server (CMS)
Cache Server
File Repository Servers
Processing tier
Report Job Server
Program Job Server
Web Intelligence Job Server
Report Application Server (RAS)
Destination Job Server
List of Values Job Server
Page Server
Data tier
Report viewers
Information flow
What happens when you schedule an object?
What happens when you view a report?
Choosing between live and saved data 4
Choosing between live and saved data
Live data
Saved data
Server management overview
Viewing current metrics
Viewing current server metrics
Viewing system metrics
Viewing and changing the status of servers
Starting, stopping, and restarting servers
Installing a new CMS and adding it to a cluster
Copying data from one CMS database to another
Copying data from a CMS on Windows
Copying data from a Crystal Enterprise 8 APS on Windows
Deleting and recreating the CMS database
Selecting a new or existing CMS database
Setting root directories and idle times of the File Repository Servers
Modifying Cache Server performance settings
Modifying the polling time of the Event Server
Configuring the processing tier
Modifying Page Server performance settings
Modifying database settings for the RAS
Modifying performance settings for the RAS
Modifying performance settings for job servers
Configuring the Web Intelligence Report Server
Configuring the destinations for job servers
Enabling or disabling destinations for job servers
Configuring the destination properties for job servers
Configuring Windows processing servers for your data source
Configuring UNIX processing servers for your data source
ODBC environment variables
Logging server activity 5
Logging server activity
Advanced server configuration options
Changing the default server port numbers
Configuring a multihomed machine
Adding and removing Windows server dependencies
Changing the server startup type
Changing the server user account
Configuring servers for SSL
Server group overview
Creating a server group
Working with server subgroups
Modifying the group membership of a server 6
Modifying the group membership of a server
Scalability overview
Common configurations
One-machine setup
Three-machine setup
Six-machine setup
General scalability considerations
Increasing overall system capacity
Increasing scheduled reporting capacity
Increasing on-demand viewing capacity for Crystal reports
Increasing prompting capacity
Delegating XSL transformation to Internet Explorer
Enhancing custom web applications
Improving web response speeds
Getting the most from existing resources
Adding and deleting servers
Adding a server
Deleting a server
BusinessObjects Enterprise Repository overview
BusinessObjects Enterprise Repository overview
Copying data from one repository database to another
Importing data from a Crystal Enterprise 10 or BusinessObjects Enterprise XI CMS
Copying data from a Crystal Enterprise 9 repository database
Copying data from a Crystal Reports 9 repository database
Refreshing repository objects in published reports 8
Refreshing repository objects in published reports
Firewalls overview
What is a firewall?
Ports
Firewall types
Understanding firewall integration
Communication between servers
Communication between servers and the CMS directory listing service
Firewall configuration overview
Typical firewall scenarios
Configuring the system for firewalls
Configuring for Network Address Translation
Configuring NAT when application tier is separated from the CMS
Configuring NAT when thick client is separated from the CMS
Configuring for packet filtering
Configuring packet filtering when application tier is separated from CMS
Configuring packet filtering when thick client is separated from the CMS
Configuring for SOCKS servers
Configuring the CMS for SOCKS Servers
Configuring the WCA for SOCKS servers
Auditing overview
How does auditing work?
Which actions can I audit?
Configuring the auditing database 10
Configuring the auditing database
Enabling auditing of user and system actions
Controlling synchronization of audit actions
Optimizing system performance while auditing 10
Optimizing system performance while auditing
Using sample audit reports
Creating custom audit reports
Auditing database schema reference
Security overview
Authentication and authorization
Primary authentication
Secondary authentication and authorization
About single sign-on
Security management components
Web Component Adapter
Security plug-ins
Windows NT security plug-in
Processing extensions
Active trust relationship
Logon tokens
Ticket mechanism for distributed security
Sessions and session tracking
WCA session tracking
CMS session tracking
Environment protection
Web browser to web server
Web server to BusinessObjects Enterprise
Auditing web activity 11
Auditing web activity
Protection against malicious logon attempts
Password restrictions
Logon restrictions
User restrictions
Guest account restrictions
Managing LDAP accounts
Configuring LDAP authentication
Configuring the Secure Socket Layer authentication for LDAP
Mapping LDAP groups
Unmapping LDAP groups
Viewing mapped LDAP users and groups
Changing LDAP connection parameters and member groups
Managing multiple LDAP hosts
Troubleshooting LDAP accounts
Managing AD accounts
Mapping AD accounts
Unmapping AD groups
Viewing mapped AD users and groups
Troubleshooting AD accounts
Setting up AD single sign-on
Configuring IIS for AD single sign-on
Managing NT accounts
Mapping NT accounts
Unmapping NT groups
Viewing mapped NT users and groups
Troubleshooting NT accounts
Setting up NT single sign-on
Configuring IIS for NT single sign-on
Managing aliases
Creating a user and a third-party alias
Creating an alias for an existing user
Assigning an alias
Reassigning an alias
Deleting an alias
Disabling an aliases
Configuring Kerberos single sign-on
Setting up a service account
Configuring the servers
Configuring the Windows AD plug-in for Kerberos authentication
Configuring the cache expiry
Configuring the IIS and browsers
Configuring the BusinessObjects Enterprise clients on the IIS
Configuring the Internet Explorer browser on a client machine
Configuring IIS for end-to-end single sign-on
Configuring IIS for single sign-on to databases only
Configuring IIS5 for single sign-on to database only
Configuring IIS6 for single sign-on to database only
Configuring BusinessObjects Enterprise web applications
Configuring web applications for single sign-on to the databases
Mapping AD accounts for Kerberos single sign-on
Configuring the databases for single sign-on
Controlling User Access
Controlling user access overview
Controlling users’ access to objects
Setting object rights for users and groups
Viewing object rights settings
Setting common access levels
Setting advanced object rights
Using inheritance to your advantage
Inheritance with advanced rights
Customizing a ‘top-down’ inheritance model
Controlling access to applications 13
Controlling access to applications
Controlling administrative access
Controlling access to users and groups
Controlling access to user inboxes
Controlling access to servers and server groups
Controlling access to universes
Controlling access to universe connections
Organizing objects overview
About folders and categories
Working with folders
Creating and deleting folders
Copying and moving folders
Adding a report to a new folder
Specifying folder rights
Setting limits for folders, users, and groups
Managing User Folders
Working with categories
Creating and deleting categories
Moving categories
Adding an object to a new category
Removing or deleting objects from a category
Specifying category rights
Managing personal categories
Publishing overview
Publishing options
Publishing with the Publishing Wizard
Logging on to BusinessObjects Enterprise
Adding objects
Creating and selecting a folder on the CMS
Moving objects between folders
Duplicating the folder structure
Adding objects to a category
Changing scheduling options
Refreshing repository fields
Selecting a program type
Specifying program credentials
Changing default values
Changing object properties
Entering database logon information
Setting parameters
Setting the schedule output format
Adding extra files for programs
Specifying command line arguments
Finalizing the objects to be added
Publishing with the Central Management Console 15
Publishing with the Central Management Console
Saving objects directly to the CMS 15
Saving objects directly to the CMS
Importing information
Importing information from BusinessObjects Enterprise 6.x
Before importing from BusinessObjects Enterprise 6.x
Importing objects from BusinessObjects Enterprise 6.x
Importing information from Crystal Enterprise
Importing objects from Crystal Enterprise
Importing information from Crystal Info
Importing objects from Crystal Info
Importing with the Import Wizard
Specifying the source and destination environments
Selecting information to import
Importing objects with rights
Choosing an import scenario
Importing specific objects
Finalizing the import
Managing objects overview
General object management
Copying, moving, or creating a shortcut for an object
Deleting an object
Searching for an object
Sending an object or instance
Available destinations by object type
Changing properties of an object
Assigning an object to categories
Report object management
What are report objects and instances?
Setting report refresh options
Viewing the universes for a Web Intelligence document
Setting report processing options
Setting printer and page layout options
Setting program processing options
Specifying environment variables
Providing Java programs with access to other files
Authentication and program objects
Object package management
What are object packages, components, and instances?
Creating an object package
Adding objects to an object package
Configuring object packages and their objects
Authentication and object packages
Scheduling objects overview
Scheduling objects
About the scheduling options and parameters
Scheduling objects using object packages
Scheduling an object with events
Setting the scheduling options
Setting notification for an object’s success or failure
Specifying alert notification
Selecting a destination
Choosing a format
Selecting cache options for Web Intelligence documents
Scheduling an object for a user or group
Managing instances
Managing and viewing the history of instances
Setting instance limits for an object
Overview
Creating calendars
Adding dates to a calendar
Deleting calendars 19
Deleting calendars
Specifying calendar rights
Managing events overview
File-based events 20
File-based events
Schedule-based events
Custom events
Specifying event rights 20
Specifying event rights
Troubleshooting overview
Documentation resources 21
Documentation resources
Web accessibility issues
Using an IIS web site other than the default
Unable to connect to CMS when logging on to the CMC
Windows NT authentication cannot log you on
Report viewing and processing issues
Troubleshooting reports with Crystal Reports
Troubleshooting reports and looping database logon prompts
Ensuring that server resources are available on local drives
InfoView considerations 21
Page Server error when viewing a report
InfoView considerations
Supporting users in multiple time zones
Setting default report destinations
Licensing overview
Accessing license information 22
Accessing license information
Adding a license key
Viewing current account activity
Product offering
Architecture A
Architecture
BusinessObjects 6.x
BusinessObjects XI
Basic terminology
Migration
Migration and mapping of specific objects
Migration of user rights
Installation, configuration, and deployment
Security
Administration
Reporting, analysis, information sharing
Rights
Access levels B
Access levels
No Access
View
View On Demand
Default rights on the top-level folder B
Full Control
Default rights on the top-level folder
Object rights for the Report Application Server
Object rights for the Report Application Server
Configuring NTFS permissions
Customizing the appearance of Web Intelligence documents
What you can do with the defaultconfig.xml file
Locating and modifying defaultconfig.xml
List of key values
Example: Modifying the default font in table cells
Server Command Lines
Command lines overview
Standard options for all servers E
Standard options for all servers
Central Management Server
Page Server and Cache Server
Job servers
Report Application Server E
Report Application Server
Web Intelligence Report Server E
Web Intelligence Report Server
Input and Output File Repository Servers
Event Server E
Event Server
UNIX tools overview
Script utilities
ccm.sh
cmsdbsetup.sh
configpatch.sh
serverconfig.sh
./serverconfig.sh
sockssetup.sh
uninstallBOBJE.sh
Script templates
startservers
stopservers
silentinstall.sh
Scripts used by BusinessObjects Enterprise
bobjerestart.sh
env.sh
env-locale.sh
initlaunch.sh
patchlevel.sh
postinstall.sh
setup.sh
setupinit.sh
International deployments overview
Deploying BusinessObjects Enterprise internationally
Planning an international BusinessObjects Enterprise deployment
Providing a client tier for multiple languages
About accessibility
Benefits of accessible reports
About the accessibility guidelines
Accessibility and Business Objects products
Improving report accessibility
Placing objects in reports
Text
Color
Navigation
Parameter fields
Designing for flexibility
Accessibility and conditional formatting
Accessibility and suppressing sections
Accessibility and subreports
Improving data table accessibility
Text objects and data table values
Other data table design considerations
Accessibility and BusinessObjects Enterprise H
Accessibility and BusinessObjects Enterprise
Setting accessible preferences for BusinessObjects Enterprise
Accessibility and customization
Resources
Documentation and information services
Documentation
What’s in the documentation set?
Where is the documentation?
Customer support, consulting and training I
Send us your feedback
Customer support, consulting and training
How can we support you?
Looking for the best deployment solution for your company?
Looking for training options?
Useful addresses at a glance
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Boxi Admin En

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