This is the last Annual Action Plan (“the Plan”) associated with thedelivery of Bridging the Gap, the five-year strategy, which was launchedin 2007, to improve criminal justice services to victims and witnessesof crime in Northern Ireland.
The Plan’s overarching aim is to improve services to victims andwitnesses and to increase overall satisfaction levels with those services.
The Plan aims to more effectively meet the needs of victims andwitnesses through the development of enhanced services in five keyareas: improving access to information; keeping victims and witnessesinformed; providing a quality service; supporting individual needs; andlistening to victims and witnesses.
The Plan will be delivered by the Victim and Witness Steering Group(VWSG), which includes representatives from the Department of Justice, the Police Service of Northern Ireland, the Public ProsecutionService, the Northern Ireland Courts and Tribunals Service, the NorthernIreland Prison Service, the Probation Service for Northern Ireland andthe Youth Justice Agency. It also includes the voluntary organisationsVictim Support Northern Ireland and the NSPCC. The responsibility for each area of work included in the Plan has beenallocated to the organisations represented on the VWSG. They will takethe lead and work with other organisations as necessary. The VWSG will meet bi-monthly to review progress against each of theactions and will report to the Minister through the Criminal JusticeBoard.