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Internship JBL

Internship JBL

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Published by Tayief
jamuna bank internship prpposal
jamuna bank internship prpposal

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Published by: Tayief on Jun 20, 2011
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 Internship Proposal 
On“Employee job satisfaction of JAMUNA BANK LIMITED”Submit ToProf. Dr. Nasim Anjum
Supervisor Dean, Department of Business AdministrationIBAIS University Bangladesh
Submit By Md. Tayef Rahman
ID: 010207 -2416Batch: 24
th
Bachelor of Business Administration(Department of Business Administration)(Human Resource Management)
IBAIS UNIVERSITY, Dhaka
 
1
ORIGIN OF THE REPORT:
 The BBA program conducted by IBAIS University, Dhaka was alreadyintroduced in order to provide number of graduates in business sector. This program has been designed to facilitate the students and theexecutive to provide basic theoretical knowledge and practical in the jobactivities in the context of Bangladesh. Since the BBA Program is anintegrated, practical and theoretical method of learning, the students of this program are required to have practical exposure in any kind of business organization last term of this course. This report will be a requirement of the internship program for my BBAdegree. The organization attachment started on February 22, 2011 andwill end on May 21, 2011 My Organizational Supervisor
Mr. Mazibur Rahman (Incharge & SAVP), Jamuna Bank Limited, RayerbagBranch, Dhaka,
assigned me the topic of my report. And My AcademicSupervisor Prof. Dr. Nasim Anjum
, Dean, Department of Business Administration, IBAIS University, Dhaka.
The reason
behindchoosing this topic is that, to illustrate the activity of the hostorganization
Jamuna Bank Limited. This Bank has given emphasis onbetter customer service and more customer satisfaction and thus thecustomer service officer wants to get an idea of the current level of customer satisfaction at
 Jamuna Bank Limited
(JBL).
2
. OVERVIEW OF JAMUNA BANK LIMITED:
Date of incorporation: 29
th
November, 2000Date of commercial operation: 3
rd
June, 2001Date of commercial operation of sales center: 3
rd
June, 2001No of branches: 64
 
No of ATM booth: 42
 JAMUNA Bank Ltd. bears a unique history of its own. Theorganization started its journeyIn the financial sector of the country as an investment companyback in 3
rd
June, 2001. The aim of the company was to mobilize resources from within andinvest them in such way so as to develop country’s Industrial and Trade Sector and playing a catalyst role in the information of capitalmarket as well. Its membership with the browse helped thecompany to a great extent in the regard. This bank signing withshore cap as invest 29
th
November 2000, first ATM installed 3
rd
April, 2005, phone banking operating 31
st
August, 2010,commencement of share trading in DSE and CSE in 26
th
July, 2007,credit card launching in 4
th
April 2008, Online banking servicestarted in 5
th
April, 2005. Now their have 64 branches, 42 ATMbooths, 06 deposit Booth, Our total number of employ is 3000 in ourorganization, 2007-2008 financial year total profited is 1.60 hundredcores. The bank has set up a new standard in financing in theIndustrial, Trade and retail banking unit develop credit productshave also attracted the clients-both corporate and individuals whofeel comfort in doing business with the bank.
3.
OBJECTIVE OF THE REPORT:
Objectively, obtaining the knowledge oriented with practicalworking level is obvious to be efficient. So, the report’s objective is togather practical knowledge about general banking systems in Bangladesh.By Internship period, my target is to set an effective knowledge about
 Jamuna Bank Limited”
in my mind to help to complete my report. There are also some specific objectives for this report as follows:
 To describe banking products of Jamuna Bank Ltd.
 To describe how job satisfaction is processed by Jamuna Bank Ltd
 To identify the problems related with employee job satisfaction of  Jamuna Bank Ltd.
 To make some recommendation to overcome the problems
4.
METHODOLOGY OF THE REPORT:
In order to make the Report more meaningful and presentable, twosources of data and information have been used widely. The datacollection method of this study consisted of both primary and secondarysources. Majority of the information was collected from secondary sources

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