Connected Forum– Wednesday, 21 September 2011
Managing transformation and evolutionin systems, processes and culture
An effective information governance strategy includes a clearly
dened information management process, an established informationmanagement system and the support of the appropriate personnelwithin the organisation.However, many organisations have a lack of understanding into thecomplex world of information governance and therefore risk loss of data,information misuse, leakage and legal discovery.This one-day forum will confront these issues and give attendees theopportunity to hear about:Developing an information governance framework, processes and
policies
Promoting behavioural changes in attitudes towards information
management
Assigning roles, responsibilities and accountabilities to key data
stakeholders
Creating standardised taxonomy and implementing an integrated
information management strategy
8:45 Registration and refreshments9:009:15 Implementing an information management framework and strategyDeveloping policies, procedures and structures: what needs to
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be includedDening roles, responsibilities and accountabilities for ongoing
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information management
Getting and keeping executive buy-in
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Scott Ross, Head of Information Management,Bendigo and Adelaide Bank
10:00 Establishing a cultural change in information management – aMelbourne Water case studyGetting people to understand the importance of information
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governance
Obtaining buy-in and encouraging staff to take ownership
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Developing a corporate information culture
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Alethea Belford, Information Governance Lead, InformationTechnology,Melbourne Water
10:45 Morning refreshments and networking11:15 Establishing business processes for better information managementImplementing an information management process that
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integrates with business processesRaising awareness and building skills in information management
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Establishing continuous improvement
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Ken Self, Data Manager Strategy and Standards,
The Shell Company of Australia Limited
12:00 Information governance and open government: risk and
compliance
Managing the release of public sector information
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Understanding the risks and benets of social media and online
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collaborationObtaining buy-in and encouraging staff to embrace
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transparency
Edgar Crook, Senior Information Governance Ofcer,
Australian Sports Commission
12:45 Networking lunch1:45 Achieving effective enterprise information management: reducing
costs, increasing speed and improving qualityAssessing your organisation’s current governance level
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Creating a roadmap for improved valuation, creation, storage,
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use, archival and deletion of information
Training employees in information management
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Coordinating communication and collaboration between
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business and IT
Karen Scott Davie, Chief Information Ofcer,NSW Business Chamber
2:30 Interactive discussion: Implementing an integrated information
management strategy
Hear a short introduction from the facilitator, and then have theopportunity to participate in the discussion and gain a better understanding of the topic!
Integrating information held across disparate repositories and
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organisational silos into a single systemCreating and implementing a organisation wide taxonomy/
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unied metadataAssessing the risks and governance issues of information in the
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Cloud
Responding adequately to constant organisational and
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technological changesFacilitated by:
Bob Minchin, Manager Network Data,
Ergon Energy
3:15 Afternoon refreshments and networking3:45 Harnessing the information beastResponding adequately to the radical changes and complex
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challenges in the information landscapeDealing with raised customer, legislation and community
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demands and expectations
Translating learnings for application into the organisation to
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empower and deliver
Ruth Edge, Information Management Coordinator,Yarra RangesShire Council
4:30 Using information governance to create a more adaptable
organisation
There are two things we can learn from the past twenty years.The rst is that new and truly disruptive businesses almost alwaysuse information in a new way (examples include the way newcredit card issuers use loyalty schemes and Amazon’s abilityto recommend purchases). The second is that the informationassociated with truly disruptive businesses is more integrated ina measurable way. The “small worlds” measure of informationconnectivity is a technique which can be applied throughinformation governance to test new business models andchallenge whether they are just more efcient ways of doingthe same thing or whether they are changing the game.
Robert Hillard, Partner and National Leader of Technology
Consulting, Deloitte
5:15 Chairperson’s closing remarks and end of connected forumChairperson’s opening remarksMiranda Welch, Director,Strategic Information
Solutions