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Table Of Contents

Chapter 1. Finding information
This guide and other publications
Important tips
Be careful about where and how you work
Be gentle with your computer
Carry your computer properly
Handle storage media and drives properly
Take care in setting passwords
Other important tips
Cleaning the cover of your computer
Cleaning your computer keyboard
Cleaning your computer display
Care for the fingerprint reader
Chapter 3. Solving computer problems
Frequently asked questions
Diagnosing problems
HDD diagnostic program
Error messages
Errors without messages
Password problems
Keyboard problems
Pointing device problems
Sleep (standby) or hibernation problems
Computer screen problems
Battery problems
Hard disk drive problems
Fingerprint authentication problems
Startup problems
Other problems
Starting BIOS Setup Utility
Chapter 4. Recovery options
Introducing Rescue and Recovery
Restoring factory contents
Recovering data
Replacing the battery
Upgrading the hard disk drive
Replacing memory
Chapter 6. Getting help and service
Getting help and service
Getting help on the Web
Calling the Customer Support Center
Getting help around the world
Worldwide telephone list
Appendix A. Warranty information
Types of warranty service
Appendix C. Features and Specifications
Appendix D. Notices
Electronic emissions notices
Japanese VCCI Class B statement
EU WEEE Statements
Notice for users in the U.S.A
IBM Lotus Software Offer
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Service and Troubleshooting

Service and Troubleshooting

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Published by George Christie

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Published by: George Christie on Jun 21, 2011
Copyright:Attribution Non-commercial


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