Human Resource Management
Umair AwanMBA (
The structured interview helps to keep the interviewer focused on the types of behaviors,traits, or answers that are desired and have been determined to be predictors of jobperformance. Unstructured interviews allow interviewers to become sidetracked withthings like common interests and other items that are not predictors of job success.6.
Briefly discuss and give examples of at least five common interviewing mistakes.What recommendations would you give for avoiding these interviewing mistakes?
: This is where the interviewer jumps to a conclusion about the candidateduring the first few minutes of the interview. Using a structured interview is one way tohelp avoid this, as well as training of the interviewers.
: When an interviewer has received negative information about thecandidate, through references or other sources, he or she will almost always view thecandidate negatively. The best way to avoid this is to keep references or other informationfrom the interviewer. If possible, have different people do the reference checks and theinterviews and not share the information until afterwards.
Misunderstanding the Job
: When interviewers do not have a good understanding of the jobrequirements, they do not make good selections of candidates. All interviewers shouldclearly understand the jobs and know what is needed for success in those jobs.
Pressure to Hire
: Anytime an interviewer is told that they must hire a certain number of people within a short time frame, poor selection decisions may be made. This type of pressure should be avoided whenever possible.
Candidate-Order (Contrast) Error
: When an adequate candidate is preceded by either anoutstanding, or a poor candidate, by contrast he or she looks either less satisfactory ormuch better. This can be countered through interviewer training, allowing time betweeninterviews, and structured interviews with structured rating forms.
Influence of Nonverbal Behavior
: Candidates who exhibit stronger non-verbal behavior suchas eye contact and energy level are perceived as stronger by the interviewers. This can beminimized through interviewer training and structured interviews.
: An interviewer might "give" the right answers to candidates they hope tohire. This can be combated through structured interview questions, multiple interviewers,and interviewer training.
Too Much / Too Little Talking
: On either end of these extremes, the interviewer may not gather all the information that is really needed to make an appropriate selection decision.Structured interviews help keep this from happening.
Playing District Attorney or Psychologist
: Some interviewers misuse their power by turningthe interview into a game of "gotcha" or by probing for hidden meanings in everything theapplicants say. Structured interviews help keep this from happening.
7. Briefly discuss what an interview can do to improve his or her performance?
The interviewer can improve his/her performance if he/she prepared his/herself for theinterview before interview and do research work on the interview topic and prepare set of question which he/she should be ask from the interviewee. So through this the interviewercan increase his/her performance.