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International Journal of Enterprise Computing and Business SystemsInternational Journal of Enterprise Computing and Business SystemsInternational Journal of Enterprise Computing and Business SystemsInternational Journal of Enterprise Computing and Business SystemsISSN (Online) : 2230ISSN (Online) : 2230ISSN (Online) : 2230ISSN (Online) : 2230----8849884988498849
http://www.ijecbs.com
Vol. 1 Issue 2 January 2011
A COMPARATIVE STUDY OF PERFORMANCE MEASUREMENT INSELECTED PROFESSIONAL MANAGEMENT INSTITUTIONS:A CASE STUDY OF KARAD CITY
1
Prof V. P. Deshmukh,
#2 
Prof. H. N. Renushe,
#3 
Prof. Ms. S. P. Shinde 
#4 
Prof. N.R.Jadhav 
Bharati Vidyapeeth University Yashwantrao Mohite institute of Management, Karad [M.S.] 
Abstract: 
In the modern era of Globalization, the world hasbecome a global village, and it has an impact on everyorganization facing competition with their quality andquantity. In the same way professional institutes are alsofacing the same problem. Now a day’s many organizationsare entering in the education field with their well equippedinfrastructure. Therefore the need to offer a qualityprogramme by existing professional institutions. Hencethis research studies on performance measurement ofselected business schools.The research paper highlights the performancemeasurement metrics of selected professional institutionsusing the number of parameters such a teacher andteaching quality, research publications, consultancy,infrastructure, innovative and best practices, placementsand alumni.
Keywords: 
Consultancy Global Village, Infrastructure ,Performance Measurement.
I.
 
I
NTRODUCTION
 
A nation is built to a large extent on its educationalinstitutions – in its classrooms, laboratories, libraries andplaying fields. Professional institutes not only producehighly skilled and enlightened manpower needed for thepolitical, economic and social transformation anddevelopment of our country but also shoulder theresponsibility of lending dynamism, resourcefulness andintellectuality to it. The teacher is the backbone of theeducational system, the maker of mankind and thearchitect of society. A nation grows with the teachersand with the education imparted to the people. It is inthis respect that the role of the teachers acquiressignificance in shaping the society.For sharpening their skills of teaching, teachers should adopt the different methods of teaching such asCase Study methods, Role Playing, Group Discussions,Management Games, Cross Word puzzles,Presentations, Quiz’s etc; Best practices such as regularreview of curricula, alumni meet etc. maintain the statusof institution.Innovative practices increase the quality ofperformance of the institute. Therefore Teachers andTeaching Quality, Research Publications, Consultancy,Infrastructure, Innovative and Best Practices,Placements and Alumni are some of the selected KeyPerformance Indicators (KPIs) of ProfessionalInstitutions. 
II.
 
OVERVIEW OF KEY PERFORMANCE INDICATORS
 
Management Institute has to keep track of performance,which are given as belowKey Performance Indicators (KPIs) of ProfessionalManagement Institutes:
Teachers and Teaching Quality
Research Publications
Consultancy
Infrastructure
Innovative and Best Practices
Placements and Alumni
 A.
 
Teachers and Teaching Quality: 
Teachers of a professional management instituteshould be qualified as per the norms laid down by theUGC/AICTE. The faculty members of a managementinstitute or B-school should be a right blend of academia
 
International Journal of Enterprise Computing and Business SystemsInternational Journal of Enterprise Computing and Business SystemsInternational Journal of Enterprise Computing and Business SystemsInternational Journal of Enterprise Computing and Business SystemsISSN (Online) : 2230ISSN (Online) : 2230ISSN (Online) : 2230ISSN (Online) : 2230----8849884988498849
http://www.ijecbs.com
Vol. 1 Issue 2 January 2011
and industry. Teachers with industry experience shouldbe preferred by the managements of the B-schools.At the commencement of an academic year, theInstitute should prepare a road map for the academicyear in the form of an academic calendar. The facultymust prepare a Teaching plan in the form of document / Presentation Slides, which is easily accessible tostudent and strictly adhere to the schedules. Evaluationof students should be carried out through various modesas viva-voce, internal assessments, seminars, tutorials,class tests, surprise tests, presentations, etc.To create interest in teaching teacher can adopt someof the techniques such as Role Playing, ManagementGames, Cross Word puzzles etc. To enhance thestudent knowledge they must go through Assignmentsand tutorials, Practical in computer lab, SummerProjects, Case study, Library Assignment. In additionGuest lecture Workshop and Seminars should bearranged,
 B.
 
Research Publications.
Management being a dynamic field needs constantupdating of skills of the young budding managers andtechnocrats. Therefore high level of imagination andcreativity is required to make them proactive in theirfields. Research is one way of inculcating the qualitiesrequired for honing their skills and prepares them tohave insights into their field of work.Orientation Program, Seminars and conferencesshould be arranged so as student can aware andunderstood the need and importance of research alsowriting and presentation of research papers should bemade a part of the curriculum.
C.
 
Consultancy.
A management institute/ B-school with its resourcesshould have the wherewithal to provide the muchneeded advice, consultancy and solutions to problemsfaced by the industry and businesses in its immediatevicinity. In addition management institutes have animportant role to play towards social responsibility,which is done through undertaking projects inpartnership with the government.
 D.
 
Infrastructure.
The physical infrastructure required for a B-school tooffer professional degrees is special compared to otheracademic programmes. The infrastructure needsaugmentation to keep pace with the developments in thefield of business and management.
 E.
 
Innovative & Best Practices.
Regular review of curricula: 
The curriculum of theinstitutes needs frequent review and revision, whichentails structural changes with a view to keep pace withthe developments in the field of academics, technologyand business world. Feedback on curriculum andteaching pedagogy from Students, Alumni, Parents,Employers and industry representatives is necessary todecide on the time and nature of revision / updating.
Quality Sustenance and Quality Enhancement Measures[QSQEM]: 
QSQEM
 
should necessarily beginwith the admission process through the test, which isscreening of the incoming students. Teaching methodsadopted by the teachers must be modern techniques tomake learning process academically and practicallyoriented. Practical exposures should be given firstly byinviting experts from the corporate world to interact withthe students and secondly through in-plant training andinternships. Quality may be also maintained at the timeof evaluation by giving weight age to practicalknowledge of students. Maintenance of qualitythroughout the stay of the students in the instituteensures that the students passing out get placed inorganizations that extend quality jobs.Performance evaluation of the students throughinternal assessment, University examinations, and otherco-curricular activities like seminars, publishing ofarticles are some of the ways of by which quality of thecurricular aspects are monitored. Further, the facultymembers should update their knowledge of teachingmethodology by participating in FDPs, seminars andconferences.
Industrial Exposure: 
Industrial exposure to thestudents of professional institutes is of immenseimportance as it is necessary to make the studentsunderstand the industrial work ethos. The studentsshould be made to interact with the executives and
 
International Journal of Enterprise Computing and Business SystemsInternational Journal of Enterprise Computing and Business SystemsInternational Journal of Enterprise Computing and Business SystemsInternational Journal of Enterprise Computing and Business SystemsISSN (Online) : 2230ISSN (Online) : 2230ISSN (Online) : 2230ISSN (Online) : 2230----8849884988498849
http://www.ijecbs.com
Vol. 1 Issue 2 January 2011
officers of various industrial units of the region so theyare able to co-relate theory to practice / application.
Internal Quality Assurance Cell (IQAC): 
 
Someprofessional institutes, as a part of accreditation haveformed an Internal Quality Assurance Cell (IQAC) topromote the core values of higher education by puttingin all round efforts of both the
 
teaching and non-teachingstaff to provide quality education to the students.
 
Technology up gradation and adaptation: 
 
Theprofessional institutes must ensure that students haveeffective learning in each class. Each of the classroomsneeds to be provided with the facility for audio visualpresentation, 12hrs Internet facility, well-equippedcomputer laboratory that provides one computer to eachstudent with advanced software, with backup facility.
Well Equipped Library 
Well equipped library with access to national andinternational journals, Periodicals and books.
 
Presentations with LCD Projector: 
The presentationswith the help of PowerPoint and presented using a LCDprojector should be a common feature with the teachers.On the whole the students should be encouraged tomake use of computers, multi media equipment, Internet,etc.
F.
 
Placements & Alumni.
The standard of a B-school/management institutedepends on the quality of the programme offered, whichis best judged by the acceptance from the industry. Theindustry today is on the lookout for products of B-schools who are employable, hence training andplacement in an important indicator of performance of aB-school.
III.
 
P
ERFORMANCE
M
EASUREMENT OF
P
ROFESSIONAL
M
ANAGEMENT
I
NSTITUTES
 
This study uses qualitative and quantitative methodsto measure the performance of the institutes. Qualitativeresearch focuses on gaining meaning and insight intothe area of interest. Quantitative method usestechniques that gather measurable data suggested byRubin (1995)Statistical analysis is a mix of qualitative andquantitative approaches. Questionnaire was chosen asthe research instrument to gather the required data andinformation.Performance Measurement Statistics The study hasset KeyPerformance Indicators and respective selectedmeasures or metrics as below.
S
R
.N
O
KPI METRICS
Teaching LoadTeaching EvaluationQuality of Teaching
1.
Teachers &Teaching QualityStudent’s satisfactionNo. of papers presented at – International conferencesNo of paper presented – National conferencesNo of published papers-International JournalsNo of published papers-National Journals
2.
ResearchPublicationsBooks publishedInstitute-Industry interaction
3.
ConsultancyNo. of Research andConsultancy projectsundertakenInstructional Area
4.
InfrastructureComputing facilityTechnology Upgradataion &Adaptation 
5.
Innovative andBest PracticesIndustrial Exposure Campus Interviews 
6.
Placements &AlumniAlumni Association & Activities
A questionnaire was prepared and distributed to theselected professional management institutes and therequired was collected. Information was also collectedthrough interviews with respective heads of theinstitutes’.Each KPI consists of several operational indicatorswhich are rated on a 5 point Likert scale such as
Poor 
to
 Excellent 
.
D
ESIGNATION
C
OLLEGE
 

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