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CRM Maruti Suzuki

CRM Maruti Suzuki

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Published by debaion

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Published by: debaion on Jun 26, 2011
Copyright:Attribution Non-commercial


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Company IntroductionMS Auto’s ObjectivesCRM PracticesTypes Of CRMCRM Station
Maruti Udyog Ltd was estd. in 1981Joint venture agreement with Suzuki Motor in 198318.28% of the company was owned by the Indian government,and 54.2% by Suzuki of Japan.The Indian government held an initial public offering of 25% of  the company in June 2003. As of 10 May 2007, Govt. of Indiasold its complete share to Indian financial institutions.Customer satisfaction among all car makers in India for tenyears in a row in annual survey by J D Power Asia Pacific.

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