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3875 Foxglove Dr. NE Grand Rapids, MI 49525, (616)-308-8905 Kschanz22@hotmail.

com

KATELYN SCHANZ

Education: Florida Atlantic University Major: Grand Valley State University Major:

International Business 2007-2009 Pre-Med 2005-2007

Experience Professional Pain Management, Grand Rapids MI Office Manager & Director of EMR March 2011-Present Oversee staff payroll, company billing, and patient medical records In charge of medical supply ordering Facilitate positive public relations through communications outreach West Michigan Pain, Grand Rapids, MI Receptionist Aug 2003-Sept 2004 Performed basic clerical skills including scheduling consultations and follow ups Maintained professional office setting and upkeep Demonstrated supreme customer service in daily demeanor work ethic LIV Miami Nightclub Main Service Bartender, Miami, FL Fontainebleau Resort December 2008-Feb 2010 Promoted to head bartender within first six months of employment Delegated service tasks to fellow employees and oversaw handling of all VIP parties Maintained strict balance of establishment finances through organized cash outs Skills AdvancedMD: Proficient in PM and HER Proficiency in all Microsoft suite software P.O.S. Systems: Proficient in Infogensis, Maitre D, Aloha, and Micros Languages Conversational and literate in both English and Spanish Basic competency of Mandarin Chinese

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