Apart from the personal effort and steadfastness to work, constant inspirationand encouragement given by a number of individuals served as the driving forcethat enabled me to submit my summer training report in the present form. A formal statement of acknowledgement is hardly sufficient to express mygratitude towards the personalities who have helped me undertake this project. Ihereby convey my thankfulness and obligation to all those who have renderedtheir valuable help, support and guidance to meet this end. A special thanks tothe Almighty and my parents for the completion of my project.First of all a special gratitude to IIHMR, New Delhi, for giving us theopportunity to work on the project during the two months summer training as a
part of course curriculum of PGDHHM. It’s an immense pleasure to thank Dr.
Maitreyi Kollegal, the Director, IIHMR, New Delhi and Dr. Rajesh Bhalla, Dean Academic and Student Affairs for appreciating and allowing me to undertakethis two months training in Edgeware Technologies (I) Pvt. Ltd (ETIPL), NewDelhi. A sincere token of gratitude to Prof. Indrajit Bhattacharya and Dr. AnandhiRamachandran for constant support in my project and case studies. Theircontinuous guidance and support at crucial juncture helped me complete theassigned project on time.No work can be perfect, without the ample guidance. It was an immensepleasure for me to work in ETIPL, New Delhi under the guidance of Mr. Joseph