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SUBMITTED TO Mr. Sheikh Abdur Rahim Lecturer Department of Management Studies Faculty of Business Administration and Management
Group list
Roll No. 01 09
21 07 25
Mr. Sheikh Abdur Rahim Lecturer Department of Management Studies Faculty of Business Administration and Management Patuakhali Science and Technology University Subject: Submission Report on Human Resource Management Dear Sir, Here we are submitting our report on Human Resource Management Practices of Bangladesh: A Case Study on Orion Infusion Limited
prescribed by you in your course Human Resource Management. For this Purpose, we have gone through internet, different books, articles, journals, interview of authorities and employees of the respective organizations and class
lecture sheets for the relevant information of the assigned topic. Please call me for any further information at your convenient time and place.
Yours truly, Group: 01(Warrior) Level-II, Semester-II Faculty of Business Administration and Management Patuakhali Science and Technology University
Mr. Sheikh Abdur Rahim Lecturer Department of Management Studies Faculty of Business Administration and Management Patuakhali Science and Technology University
Subject: Declaration regarding the validity of the research report. Dear Sir, This is our truthful declaration that the Report on Human Resource Management Practices of Bangladesh: A Case Study on Orion Infusion Limited we have been prepared is not a copy of any research report previously made by any other students.
We also express my honest confirmation in support of the fact that the said Report has neither been used before to fulfill any other course related purpose
Yours truly, Group: 01(Warrior) Level-II, Semester-II Faculty of Business Administration and Management Patuakhali Science and Technology University
Acknowledgement
At first we desire to express our deepest sense of gratitude of almighty Allah. With profound regard we gratefully acknowledge our respected course teacher Mr. Sheikh Abdur Rahim Lecturer, Department of Management Studies, Faculty of Business Administration and Management for his generous help and day to day suggestion during the survey.
We like to give thanks especially to our friends and many individuals, for their enthusiastic encouragements and helps during the preparation of this report us by sharing ideas regarding this subject and for their assistance in typing and proof
Chapter 2
2. Description 2.01 Company chronology ..... ..11 2.02 Skilled People are There Asset .. .12 2.03 Company Organogram ....... . 13 2.04 Human Resource Management .... . 14 2.05 Human Resource Planning....... ..14 2.06 Recruitment and Selection ... ..... 14 2.07 Job Analysis and Job Description .......16 2.08 Job Design ......16 2.09 Job Evaluation .17 2.10 Training and Development ..... 17 2.11 Performance Appraisal .......19
Chapter 3
3.0. Findings and Analysis ....20
Chapter 4
Executive Summary This report is an assigned job as a partial fulfillment of course requirement by honorable Course teacher Mr. Sheikh Abdur Rahim Lecturer, Department of Management Studies, Faculty of Business Administration and Management, Patuakhali Science and Technology University. It is the optimum aggregated outcome of 5 pupils about Human Resource Management Practice Of Bangladesh A Case Study On Orion Infusion
Limited. The goal of this report is to find out the Human Resource
Practices of Bangladesh, in case of Orion Infusion Limited. Orion Infusion Limited committed to draw the most talented and dynamic professionals
from the available candidates. They consider their skilled people as asserts
for their organization. The main goal of Orion Infusion Limited is the continuous development of the human resources (HR) through appropriate training and motivation. Their human resource department (HRD) trusts in team work and respect
each other. For managing the human resource OIL follow the different
steps. At first they plan their human resource for recruiting and selecting the most talented and dynamic professionals from the available candidates.
OIL provides training and development activities to develop their employee with future advancement and educate them in jobs kills. Taking
constructive steps they are trying to develop the skills of the human resource pool.
Scope and Objective of the Study As a business expectative in future, we should have to gather experience
beside our survey. We should not concern our lesson only in classroom but to implement it in practical life that will help us in our future life .A clear objective help in preparation of well decorated report in which other take
the right type of decision .So, we identifying objectives is very much
important. Our purpose of preparing the report is: To know the human resource management (HRM) practice of Orion Infusion Limited To identify the various avenues for improving the HRM policies of Orion Infusion Limited To know about the management ability of Orion Infusion Limited Suggesting strategies to improve the HRM policies of Orion Infusion Limited.
This study covers the HRM policies of Orion Infusion Limited along with some recommendations to improve the HRM policies of Orion Infusion Limited.
Methodology of the Study This report is based on both primary and secondary data. Initially, the work is
started with data those were available at Companys Annual Report and companys news letter. Moreover, it becomes helpful to gather some more
effective questionnaire is designed to collect likely data from the target group of
people.
Then we analyze those data from many angles, in different aspect and present the information in different segment according to their category, in compact way. We highlight different important things, which we found during our survey. After
As a student of faculty of Business Administration and Management, 4th semester, this is our first initiative for making a report on Human Resource Management Practice of Bangladesh a Case Study on Orion Infusion Limited
by meeting a survey. I was really unable to collect enough information from due to their official restrictions. Many things were so confidential that I was not entitled to access there. Beside this we have faced the following hindrances in
preparing this report: Lack of knowledge and experience Short of time Lack of computer facilities Lack of sufficient privileges Lack of communication facilities
The survey report focuses on Human Resource Management Practice of Bangladesh a Case Study on Orion Infusion Limited The survey may not be
more comparable or more valid. Moreover, the report is emphasized on the
primary data such as interview of the human resource manager of Orion Infusion Limited. Here we consider the information to prepare this report that we collect
Company Chronology
objectives.
Skilled People are their Asset They are committed to ensuring their business practices meet high standards and
that their employees behave ethical standards act responsibly and comply with the law. Competitive advantages can only be achieved by building up highly motivated and skilled employees at all levels that we enable organization to compete in a fiercely competitive market scenario and to respond appropriately to the market needs, with regard to quality products and services and
technological innovations.
Orion Infusion Ltd. puts maximum emphasis on tits vision to be regarded as World Class Infusion Company and to be the best in the country, both in term of turn over and profit. So the management of Orion has embarked upon on arduous program for development of employee competence through continuous
experienced manager for its operation. The highly skilled professionals of OIL:
Human Resource Management The term human resource refers to the people in an organization. Human
resource management is concerned with people dimensions in management. When managers engaged in human resource activities as a part of their job, they seek to facilitate the contribution; people make to achieve an organizations
utmost 60 hours/ weeks. For festival leave, usually they will get the vacation of 13 days.
Orion Infusion Limited usually paid their salaries to employees within 10 days
Recruiting is the process of searching the potential job candidates in order to fill
up the vacant position of the organization and selection is the process of choosing the best candidate among the available candidates. The candidates who
agency.
In case of recruitment and selection Orion Infusion Limited considers the
production capacity, launching new product, introducing new system. Checking the recruiting options Internal
Current employees are a major source of recruits the employees but entry-level position. Internal source are included- promotion, transfer, job rotation, friends and relatives of existing employees. In Orion Infusion Limited promotion and transfer are typically directed by operating manager with little involvement by
organization for expert employees. External source included- advertisement, employment agencies, and campus recruiting. Usually Orion Infusion Limited considers the advertisement for their external recruiting. They mainly provide
the notice of available job in both Bangla and English dailies. Screening and Short-listing Applications
The responses to the advertisements are sorted and screened. The CVs as well as the covering letters are judged. Experience, educational degree, computer
Written test
It is the mot important and effective tool for judging the candidates. The written test includes IQ test, behavioral competencies, and communication skills. Interview
The selection interview is a formal, in-depth conversation conducted to evaluate
an applicants acceptability. Trough interviews the interviewers of Orion Infusion Limited seek to answer three broad questions: 1. Can the applicant do the job? 2. Will the applicant do the job? 3. How does the applicants compare with other who are being considered for the job?
Selection interview are most widely used selection technique. They can be
adapted to unskilled, skilled, and managerial and staff employees. They also allow two-way exchange information: interviewers learn about the applicant and
undertake of those application that appear to offer potential as employees. Reference check is indented to verify that was state on the application from correct and accurate information. Some question are arises through reference
facts of the Resume or application true? 3. What type of person is the applicant? 4. What information id relevant to match the applicant and the job? Medical check-up
Normally, the evaluation consists of a health checklist and asked the applicant to
indicate the health and accident information. The medical evaluation may:
1. Entitle the employer to lower health or life insurance rates for company
pain insurance.
2. Be required by state or local health officials, particularly in food handling
Offer letter
When the candidates satisfy the Human Resource Recruiting Broad, then the broad provide to the candidate offer letter. Orientation /induction
Through orientation Orion Infusion Limited thy to introducing the new comers or new employees with its work unit, rules and regulation, culture, norms, value, believe and exposure to all important functions and locations of the company
internal and external training. Any new operations or product is marketed, they gives training to the employees attached to the operations. Development helps the individuals handle future responsibilities, with little concern for current job
duties.
In order to excel in a competitive marketing environment there is no alternative to development knowledge and skilled level of people through training. Training
and development program of OIL include orientation activities that Inform employees of policies and procedure of OIL Educate them in job skills Develop them for future advancement
Program content Training & development objectives Actual program Learning Principles
Needs assessment
Evaluation criteria
Evaluation
Figure: Preliminary steps involve in preparing a training and development program The above figure shows the sequences that should be followed by OIL before
any training and development begin. Need assessment identify the current problems and future challenges to be met through training and development. Then they set different training and development objectives for the new comers/ employees. Actual training program are set from the available program according to the performance of the employee. After the end of training period their skills, knowledge, and ability of working are evaluated. In the year 2006,
the following training programs were conducted: MPO Recruitment training Team building and leadership Development of team building and leadership Development of managerial skills
4. Job Analysis and Job Evaluation Process of Orion Infusion Limited. Job Analysis Job evaluation is the process of appraising the different positions of employees
in the organization with a view to establish a well conceived for pay-structure. For job analysis OIL consider several common uses such as- job definition, job re-design, orientation, socialization, carrier counseling, employee safety, performance appraisal and compensation. OIL follows the observational method
for job analysis. In this process they observe the individual or individuals
performing the job and pertinent notes describing the jobs or describing the
work.
This information includes such things as what was done, how it was done , how long it do, what the job environment was like, and what equipment was used. In this process information about jobs is systematically collected, evaluated, and organized. This action are usually done by human resource specialized about
each job and every person in the organization. In the time of job analysis
following matters are need to be considered: 1. Identify the job to be analyzed. 2. Develop a job analysis questionnaire. 3. Collect appropriate job analysis information. Job Evaluation
Orion Infusion Ltd. follows the Ranking and the Classification method for evaluating the job. In case of ranking method a committee typically compared of both management and employee to representative to arrange the job in a simple rank order, from highest to the lowest rank. In case of classification method this classification are created by identified some common denominators like skills, knowledge, responsibilities with the desired goals being the creations of a
number of distinct classes on grades of jobs. 5. Performance Appraisal System of Orion Infusion Limited
Performance appraisal information can provided needed input for determining both individual and organizational training and development needs. Another important use of performance appraisal is to encourage performance improvement. In this regard Performance appraisals are used as means of communicating to employees how they are doing and suggesting needed
The process of evaluating the performance of the employee of Orion Infusion Limited are shown in the following chartEmployees name . Department Raters name Date .
Excellent 1. Attendance 2. Attitude 3. Cooperation 4. Initiative 5. Dependability 6. Quality of work, 7. Ready to take challenge 8. Overall output 9. Honesty 10. Personality Good Acceptable Fair poor
Total Total Score Based on the above mentioned criteria the rater provides score to the employee
and according to the total score their performance is appraised.The human resource department (HRD) of OIL usually designed and administers the above performance appraisal systems. For evaluating the performance appraisal OIL
mostly follows the rating scale method. 6. Promotion Policies of Orion Infusion Limited
The movement of personnel within an organization- their promotion, transfer, demotion, and separation is a major aspect of human resource management. The actual decision about whom to promote, and whom to fire can also be among the mot difficult, and important, a manager has to make. For every organization promotion is extremely important, when the process based on merits and skills of the employee. The employee of Orion Infusion Limited are gets both rewards and punishment from their employer based on their performance. Usually money transfer or other benefits are provided as rewards. On the other hand a major
7. Pay Policies of Orion Infusion Limited Once the job evaluation is complete, the data generated become the nuclease for
the development of the organizations pay structure. This means pay rates or range will be established that are compactable with the ranges, classifications, or
Pay structure No information is given, as this is considered highly restricted information. Provident Fund
In Orion Infusion Limited 12% of the basic salary goes to the provident fund
and the employee pays the same amount of their basic salary. Medical Facilities
Doctors are arranged to visit each location of numbers of times a week to
provide necessary medical support to the employees. Moreover, the nonmanagement staffs enjoy medical treatment at Holy Family Hospital at company
Findings and Analysis a) Orion Infusion Ltd. beliefs, in present competitive and dynamic environment human resource department are the most valuable department than the others. b) They consider their skilled people as asserts for their organization.
c) OIL committed to draw the most talented and dynamic professionals from the
available candidates.
d) Orion Infusion Ltd. follows both the internal and external sources of
recruitment.
e) Training and development programs of OIL include orientations, and
in jobs kills.
g) For job analysis OIL consider several common uses such as- job definition, job re-design, orientation, socialization, carrier counseling, employee safety,
the right place at the right time to achieve their objectives and goals.
i) Orion Infusion Ltd. follows the Ranking and the Classification method for
method.
k) Taking constructive steps they are trying to develop the skills of the human
resource pool.
l) Their human resource department (HRD) trusts in team work and respect each
other.
Conclusion
to established a effective and efficient human resource department and hired the confident and most promising professionals.
Recommendations
OIL is a highly professionally managed organization in where safety leads improved productivity, so Orion Infusion Limited need to provide the
employee more quality work life as well as more attractive environment for working. They should keep the work environment sound and healthy
for the employee to work in their own environment. Employees satisfaction needs to be increased by maintaining the company policy efficiently to get maximum productivity through employees satisfaction. Though the company has loss in different sector, above all it makes profit
in the current year but it need to prevention of loss by adopting effective
technology and continuous development of human resource management. OIL is a pharmaceutical company so for the responsibility of the society it needs to completely obey the national law and order of the Government.
Bibliography
p.p. 148-227 Annual Report, Orion Infusion Ltd., Financial year 2005-2006, p.p. Al. Karim Md. Ebadul, Chief Human Resource Officer, Orion Infusion Ltd.
Werther William B. and Davis Keith., Human Resource and Personal Management, Mc Graw Hill Book Company, Boston, USA-1981,p.p.
181- 241. Stoner James A.F. and Freeman R. Edward and Jr. Daniel Gilbert., Management, Prentice-Hall of India Private Limited (2003), Sixth Edition,p.p.374-402 Human Resource Management Practices in Bangladesh: http// www. hrmpb.com/ Retrieved date June 20, 2007.
Human Resource Management Practices in the 21st Century: http// www.
hrmp21.com/ Retrieved date May10, 2007. Human Resource Management and Expatriate: http// www. hrmexp.com/ Retrieved date June 25, 2007. Human Resource Management of BCCP, Bangladesh: http// www. hrm. bccpba. com/ Retrieved date May 31,-2007.
1. In your organization which department is mainly practice? HRM (Human Resource Management) PM (Personnel Management)
2. Who is the responsible person for planning the HRM/PM in your organization? .. .. ............ ..
3. In the recruitment process what kind of sources is used by your
5. In case of selection: How your organizations select the best candidate among the available candidate? . .
6. How do you evaluate the working efficiency of the employees of your
organization? ...........................
7. For the job analysis of the employee which method is performed by your
8. In case of job analysis any time do you face any problem, if it is occur
11.For motivating the employee what sorts of activities is performed by your organization? Promotion Transfer Job Rotation Bonus
14. According to your company the level of employees job satisfaction? Very high High Low Very low