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Performance Benchmarking (Presentation BM Gary McLay Results SEAWUN 2004)

Performance Benchmarking (Presentation BM Gary McLay Results SEAWUN 2004)

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Published by adbwaterforall
Convention on Water and Wastewater in South East Asia
Sharing our experiences, problems and solutions. (Performance Benchmarking)
Convention on Water and Wastewater in South East Asia
Sharing our experiences, problems and solutions. (Performance Benchmarking)

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Categories:Topics, Art & Design
Published by: adbwaterforall on Jul 05, 2011
Copyright:Attribution Non-commercial


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Results from the 2004SEAWUN BenchmarkingProgram
An overview(20 minutes)
The views expressed in this paper are the views of the authors and do not necessarily reflect the views or policies of theAsian Development Bank (ADB), or its Board of Directors, or the governments they represent. ADB does not guaranteethe accuracy of the data included in this paper and accepts no responsibility for any consequences of their use.Terminology used may not necessarily be consistent with ADB official terms.2
There are many, many different ways of reviewingdata and presenting results
 –~25,000 combinations –Have attempted to look at key issues
Refer to ‘Data Book’for further details and/or Excel / Internetsystem
Key aspects
A.Institutional ArrangementsB.Comparison of ‘Base Data’Multiple choice questionsC.Comparison of Water Utility Performance
Individual performance measuresOverall Performance Indicator 
Lessons learnt from 1
year program
A. Institutional Arrangements
Aspects considered
 –Services provided by WU –Type of Institution –Private sector involvement –Size of water utility
 –Participating water utilities represent a broadcross section
Note:the following graphs and charts are presented without commentsup to participants to draw their own conclusionspresentation will make some observations along the way
2004 SEAWUN Benchmarking Program: Services provided by Water Utilities
0%20%40%60%80%100%120%#N/AVietnamLaosCambodiaMalaysiaThailandIndonesiaPhilippinesAll WateUtilities#N/A
   %  o   f   W  a   t  e  r   U   t   i   l   i   t   i  e  s
(i) Service -piped water(ii) Service -waste water(iii) Service -storm water(iv) Service -solid waste(v) Service -Othe
All Water Utilities: Type of Utility
Government with noreporting for WS&S, 2%Government with separatereporting for WS&S, 33%Statutory organisation, 16%State Owned Enterprise, 41%Joint ownership, 2%Private, 6%Not for Profit, 0%
2004 SEAWUN Benchmarking Program: Private Sector Involvement
0%20%40%60%80%100%120%VietnamLaosCambodiaMalaysiaThailandIndonesiaPhilippinesAll WateUtilities
   %  o   f   W  a   t  e  r   U   t   i   l   i   t   i  e  s
(i) Private Sector Involvement-None(ii) Private Sector Involvement-Service Contract(iii) Private Sector Involvement -Management Contract(iv) Private Sector Involvement -Lease Contract(v) Private Sector Involvement -Concession Contract(vi) Private Sector Involvement -BOOT, BOT Contract

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