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Performance Benchmarking (Presentation BM Pham Hung Son Internet Bench Marking)

Performance Benchmarking (Presentation BM Pham Hung Son Internet Bench Marking)

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Convention on Water and Wastewater in South East Asia
Sharing our experiences, problems and solutions. (Performance Benchmarking)
Convention on Water and Wastewater in South East Asia
Sharing our experiences, problems and solutions. (Performance Benchmarking)

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Categories:Topics, Art & Design
Published by: adbwaterforall on Jul 05, 2011
Copyright:Attribution Non-commercial

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02/10/2014

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Introduction of SEAWUN’sBenchmarking Internet Systemwww.seawun.org/benchmarking
Ph
mHùngS
ơ
nhungson@perfect-digital.com
 
The views expressed in this paper are the views of the authors and do not necessarily reflect the views or policies of theAsian Development Bank (ADB), or its Board of Directors, or the governments they represent. ADB does not guaranteethe accuracy of the data included in this paper and accepts no responsibility for any consequences of their use.Terminology used may not necessarily be consistent with ADB official terms.
Benchmarking System: Prepared for SeawunConvention 2005
Structure
Web browser 
Web server 
ASP
  
 A S  P  f  i  l e
MS AccessDB
PagerequestObtain dataDynamic page
 
Benchmarking System: Prepared for SeawunConvention 2005
 
Users can perform thebenchmarkingon their computer 
Back-end database
MS Access database:
Input forms: data entry locally
Tables to store data
Queries to perform analyzing
Advantages:
Easy to use
Wide spread with MS Office suite
Benchmarking System: Prepared for SeawunConvention 2005
Web browser front-end: Data
Base data of selected utility
All performance indicators (includedcalculated) of selected utility
Overall performance indicator (OPI) andranking of selected utility
Comparison the performance indicators of all utilities in selected country
 
Benchmarking System: Prepared for SeawunConvention 2005
Web browser front-end: Charts andGraphs
Bar chart of selected indicator of utilities inselected country (with country average of this indicator)
Bar chart of selected indicator of selectedutilities (with overall average of this indicator of all utilities)
Some informative graphs of participatingutilities (top 5, indicators of utilities in bigcities, selected base data of all utilities…)
Benchmarking System: Prepared for SeawunConvention 2005
Possible improvements for next phase
Internet system:
Online data entry with user authentication andapproval by SEAWUN’sofficer 
More variations of data analyzing
More user interactivity
Database:
Analyzing and report tools
 
Users can perform thebenchmarkingon their computer and on the Internet

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