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Performance Benchmarking (Presentation BM Simon Gordon Walker Worldwide Perspective)

Performance Benchmarking (Presentation BM Simon Gordon Walker Worldwide Perspective)

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Published by adbwaterforall
Convention on Water and Wastewater in South East Asia
Sharing our experiences, problems and solutions. (Performance Benchmarking)
Convention on Water and Wastewater in South East Asia
Sharing our experiences, problems and solutions. (Performance Benchmarking)

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Published by: adbwaterforall on Jul 05, 2011
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 South East Asia Water &Wastewater Convention
 Hanoi -June 2005
Simon Gordon-Walker
 A worldwide perspective in Benchmarking of Water Utilities
The views expressed in this paper are the views of the authors and do not necessarily reflect the views or policies of theAsian Development Bank (ADB), or its Board of Directors, or the governments they represent. ADB does not guaranteethe accuracy of the data included in this paper and accepts no responsibility for any consequences of their use.Terminology used may not necessarily be consistent with ADB official terms.
Aim of the presentation
To discuss international context forbenchmarking in the water sectorTo introduce IBNET (InternationalBenchmarking Network)
Benchmarking in the water andsanitation sector
The value of the collection and use of performance data now well recognised aroundthe worldBenchmarking analysis a recognised “tool”andreflects good management practice for anyorganisation interested in improvementUse of performance data is crucial tounderstanding current performance andsetting targets for improvementBenchmarking seems to becoming even moreimportant
Increasing Challenges for thewater and sanitation sector
Achieving MDGs in developing countriesMeeting higher customer and regulatoryexpectations in developed countriesDemands from politicians for moreefficient and “competitive”operationsIncreasing finance “gap”caused byreducing grant support and pressures notto increase customer prices
Plenty of national benchmarkinginitiatives around world
Africa –SPBNET from Water Utilities PartnershipSouth Asia –WUPSA developmentADERESA regional regulators working togetherPhilippines –Small Towns benchmarkingIndonesia –PERPAMSI initiativeMexico –organised through National Water Councilfor purpose of improving sector performanceScotland –integrated into the new regulatory regimeand providing the targets for improvementEU –large number of initiatives responding toeconomic pressures to increase efficiency andtransparency Germany, Denmark, Netherlands,France, Portugal Sweden and others
International Context
 Maybe the latest buzz word and fad…iseveryone doing it…so must we? Evidenceis that there is a lot of benchmarking taking place.)
IWA Manuals and processes
ISO initiative!
IBNET –a World Bank initiative

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