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CRISTINA ARENDAIN

Horalanz plaza, Deira Dubai, UAE + 971 55-7264894 tintin2479@yahoo.com

Profile Summary
Computer secretarial certificate holder, 8 years experienced in customer service and sales roles, can take up assignment such as secretary, personal assistant and sales.

Career Objective
A challenging and illustrious career in a competitive environment, where the knowledge and skills I have acquired can be used to achieve the organizations goals and mission while being resourceful, innovative and flexible in the organization.

Professional Experience Personal Assistant Mahdi Qamber Mohd Hussain Dubai U.A.E

Jun 10 - Jun 11

Manage appointments/calendar for the family Work on travel arrangements and necessary reservations Organized events/engagements and running errands as required. Arrange for orders of any supply needed by the family Deal with incoming calls, email, faxes and post answering/ retuning calls Prepare documents, briefing papers, repost and presentations for the business of the family Provide other administrative support to the family and/ or individuals they support.

Fashion Salesperson
GUESS Clothing & Accessories for men and women
Greet and assist the costumers. Maintain customer service efficiently relating to customer demand and request. Capable of handling guests with utmost courtesy. Perform effectively and efficiently the day to day operations Keeping the store neat and presentable. Participated in performing store inventories.

2006-2008

Fashion Salesperson

PLAINS & PRINTS BOUTIQUE Robinson Mall, Manila


DEMO

2005- 2006

To look after restocking and shelving items To inform customers of new trends and suitable design To meet a certain number of sales every week Contribute ideas, suggestions and opinions to the superior for the increase of sales Merchandising the products, keeping all items organize and in order. To find correct sizes and fits for customers Ensure good customer service before and after sales Dealing with customer complaints professionally and turning over serious issues to the supervisor for suitable solutions Performs all other duties as assigned by the Store Supervisor.

Waitress
Greenwhich Pizza Robinson Mall, Manila
o o o o o o o o Greet and a assist customers Write customers food orders on order slips, memorize their orders Check with customers to ensure that they are enjoying their meals Handle customer complaints professionally and escalate any serious issues to the Supervisor for suitable resolution Merchandise goods prominently on the shelves & display units, replenishing stocks as often as required in conjunction Update product knowledge, follow latest trends to provide confident and relevant advice to customers and gather market intelligence to learn about competition / stay ahead of it. Maintain personal grooming as per the brand standards to represent a positive image Comply with all company policies and procedures.

2003 - 2005

o o o

Waitress
Gloria Mariz Restaurant Robinson Mall, Manila
Prepare table for meals, including setting up items such as linens, silverware, and glassware Escort customers to their tables Inform customers of daily specials Present menus to customers, making recommendations upon request Remove dishes and glasses from tables and take them to kitchen for cleaning Prepare checks that itemize and total meal costs and sales taxes

2002 - 2003

Academic Chronicle
Computer Secretarial (1997 1999) ACCESS COMPUTER AND TECHNICAL SCHOOLS, C.M. RECTO, MAN PHILIPPINES High School (1993 1997) MARIANO MARCOS MEMORIAL HIGHSCHOOL STA. ANA MANILA, PHILIPPINES

Strengths

DEMO
Highly motivated, enthusiastic, team player Strong listening and customer service skills. Excellent interpersonal communication skills Ability to self manage and self motivate Quickly learn about products and effectively answer customer queries. Ability to close sales and meet goals Reliable and responsible work ethics Can handle tough assignments and work towards tight deadlines

Personal Profile
Date of Birth Languages Known Marital Status Passport Details Visa Status Favorite pursuits References : : : : : : : 24/12/1979 English, Tagalog Single FILIPINO, Passport No: 1386484, Issued at Manila Visit visa Travelling, Music Upon Request

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