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Business English Pair Work 1

Business English Pair Work 1

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Published by Mike Timberlake

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Published by: Mike Timberlake on Jul 10, 2011
Copyright:Attribution Non-commercial

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07/10/2011

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English
PairWorkI
SteveFlindersandSimon Sweeney
Illustratedby NevllleSwalne
SERIESEDITOR:NICK BRIEGER
InmemoryofFrunkZappa(1940-93)PENGUINBOOKS
 
Contents
Introduction
Teachers'NotesPairworkActivities
ActivityStudentAStudentBActivityStudentA StudentB
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IcebreakerAdvertisingAgendasBankchargesBudgetpresentationBusinessnecdoteBusinesstiquetteBusiness iftsBusinessnitialsBuying andsellingCashflowproblemsCompanyof theyearCompanyorganizationCompanypresentation
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Companyour4ICompanyvisit42Corporateculture43Corporate sponsorship44Costs and reducingoverheads 46Customercare47Customeromplaint48Customsholdup50Employeemorale51Entertainingvisitors52Environmentallyfriendlyoffice53Equal opportunities54Franchising55Healthand safety56ln-house magazine57Interviewtechniques58Job application59Large versussmallcompanies61Latepaymentof invoice62Managementand eadershipskillsfor womenManagementqualitiesMarket researchMarket surveyMeetingarrangementsMissionstatementPay versusbenefitsPerformance appraisalPresentingnformationPressandpublicrelationshoduct endorsementProduction delayshofit and oss accountProject managementQualityQuiz1Qaiz2Raising financeRecruitmentRecyclingRelocationSales argetsSmall talk 1Small talk 2SparepartsTeam buildingTime managementTrainingprioritiesTransportationWork environmentWork rotasWorks council
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Teachers'notes
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1 lcebreaker
Introducti.on'Icebreakers'areshortexercisesoruse witha newclasso helppeopleogetto knoweachother.Lead-inAskwhyit is importantorbusinesseopleobe ableto:r'breakthe ce'withstrangers.ask politequestionso findout moreaboutbusinesscontactsobe abletosay clearlyandconciselywhotheyare,whattheydo and whereheycome rom.MethodoWithagroupclass,dividestudentsnto Asand Bs.Therearetwopossiblemethods.EitherBsaskalltheir questions,henAsquestionBs.Or studentstake t intumso askaquestion.rIf thegroupis nottoolarge,getstudentso walkaroundsothatall theAs interviewallthe Bsandviceversa.Follow-upIGetselectedtudentso tellthe wholegroupinoneortwo sentences:-theirname-theirobtitle andmainresponsibility-theircompany,ompanyactivity(ifnecessary)ndcompanyocation.Youmaywishtoprovidea model,orexample:MynameisSylviaSmithand I'ma languagerainerresponsibleorbusinessEnglishtrainingat ABCPharmaceuticals,ased nBerlin.'Explainrhathis isa vitalskill whicheveryonenthegroupmustbeable toperformwitheaseby theend ofthe course.fsomestudentsreunsureabouttheirjobtitles, getothersto makesuggestions.funcertainty persistsnany case,suggesthat bothyouandthe studenttry togetmoreinformationbeforeyournext meeting.2Get studentso writeshortpersonalandprofessionalprofilesoftheirpartners,orexampleas inajobapplicationorm.
2 Advertising
IntroductionThisroleplayrevolvesaroundhow toallocatemoneyavailable oradvertisins.Lead-inQuestions:owhatmethodsofadvertisingare here?owhatmethods wouldbe suitable foradvertisinssportsequipment?Method1 DirectstudentA to statean nitialposition.Bshouldrespondwithsomegeneralcommentsand observa-tionson footballsponsorship,orexample.A needsto choosebetweena broadly-based ackagecentredon athleticssponsorship,r a n.urowercampaignedby TVadvertising.Student B hasto changeA'smind-away romfootballsponsorship.2Make sure earnersome to anagreementn atotalpackageand hatallpointsntheir rolesare ncludedinthe discussion.Follow-upAftergivingfeedback,notingthepositiveachieve-mentsof the negotiation,uggestn exchangef letterssummarizinghe agreement.
3 Agendas
IntroductionThe activityinvolvesa discussiononthe telephoneaboutplanningan agendaor a meeting.Lead-inI Discusshehemeofquality:-what squality?-howdo companiesaiseand maintainqualitystand-ards?2 Thenelicit commentsn agendas:-shouldallbusinessmeetingshaveagendas?-are writtenagendaslwaysnecessary?-theanswer couldbe thatall meetingsneedclearobjectives,ut they maynot alwaysbe writtendown.

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