Human Resource Management

KIIT - BBA

Welcome to your 1st Session of the Programme

Human Resource Management

MODULE-1 PERSPECTIVE OF HRM

HRM: The Thinkers

Management is doing things right; leadership is doing the right things. - Peter Drucker

HRM can be thought of as the total knowledge, skills, creative abilities, talents and aptitudes of an organisations workforce as well as the value, attitudes and beliefs of the individuals involved. - Leon C. Megginson

HRM: The Industry Voices

Theres a basic philosophy here that by empowering...workers you`ll make their jobs far more interesting, and they`ll be able to work at a higher level than they would have without all that information just a few clicks away. - Bill Gates To manage people well, companies should Elevate HR to a position of power and primacy in the organization, and make sure HR people have the special qualities to help managers build leaders and careers. - Jack Welch

Hewitt Associates_Best Employer in India 2009

y Published in Outlook Business on April 2, 2009.
Rank 1 2 3 4 5 6 7 8 9 10 Organization HCL Technologies Hindustan Zinc Ltd. Taj Hotels Resorts and Palaces Cisco Systems ITC-Welcomgroup (A division of ITC Ltd.) Intuit Technology Services Pvt Ltd Eureka Forbes Limited LG Electronics India Pvt Ltd. Domino's Pizza India Ltd Marriott Hotels India Pvt Ltd

Hewitt Associates_Best Employer in India 2009

y Published in Outlook Business on April 2, 2009. 11 Godrej Consumer Products Ltd 12 Becton Dickinson India Pvt. Ltd 13 Stryker Global Technology Center Pvt. Ltd. 14 NetApp India Private Limited
15 16 17 18 19 20 The Oberoi Group vCustomer Corporation Paypal India Private Limited Accenture Services Pvt Ltd Kotak Mahindra Bank Limited Whirlpool Of India Limited

Hewitt Associates_Best Employer in India 2009

y Published in Outlook Business on April 2, 2009.
21 22 23 24 25 Intelenet Global Services The Hong Kong And Shanghai Banking Corporation Limited Hewlett Packard India Sales Pvt. Ltd Indian Oil Corporation Ltd Ford India Pvt Ltd

Management Process

yPlanning yOrganizing yStaffing yLeading yControlling

Human Resource Management

The policies and practices involved in carrying out the people or human resource aspects of a management position, including recruiting, screening, training, rewarding and appraising

HRM Function
y Process of:
 Acquiring  Training  Appraising  Compensating  Attending

to Labour Relations; and  Health & Safety; and  Fairness Concerns

Nature of HRM
y Organisations are People oriented, so HRM y Involves applications of mgmt. principles &

functions y Decisions need to be integrated y Must influence effectiveness of Organisation y HRM spread across business and non-business entities

Scope of HRM

Areas of HRM

WHY HRM?

Why HRM is Important?

y Have you hired a wrong person for a job? y Experienced High Turnover of Employees? y Have you seen people not delivering performance? y Do you waste time with useless interviews? y Does you company have employees court cases? y Has your company faced Govt. inquiries for

malpractice? y Do your employees feel that they are not happy? y There is no proper training facilities for employees? y Employees feel they are unfairly treated by mgmt.?

Why HRM is Important?

y IF ANY ONE OF THE ANSWERS

TO THE PREVIOUS QUESTION IS A YES, THEN THE ONLY REMEDY IS HRM

THANK YOU