The Hidden Power of Your Customers: 4 Keys to Growing Your Business Through Existing Customers
4/5
()
Currently unavailable
Currently unavailable
About this ebook
A business's current customer base needs to be considered among the company's most valuable assets. Discover the practical tools to preserve and grow this asset—and boost your business—by tapping into The Hidden Power of Your Customers.
Existing customers are the key to ongoing business growth. They are the people who already know you and buy from you. Yet too many businesses allow their existing customers—their least expensive, most easily acquired sales—to slip away. Don't let this happen to you!
Learn how to strengthen your business using social entrepreneur Becky Carroll's four keys to unleash The Hidden Power of Your Customers. This easy-to-read and practical guide features useful steps, inspirational stories, and real-world examples so you can create a customer strategy that keeps customers coming back (and telling their friends and colleagues).
- Reveals four keys to success: relevant marketing, orchestrated customer experience, customer-focused culture, and killer customer service
- Details a fundamental shift that needs to take place in how businesses treat their existing customers
- The author writes the blog "Customers Rock!" and is the Social Media Correspondent for NBC/7 San Diego
Related to The Hidden Power of Your Customers
Related ebooks
At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques Rating: 4 out of 5 stars4/5Measure What Matters to Customers: Using Key Predictive Indicators (KPIs) Rating: 0 out of 5 stars0 ratingsBeyond The Call: Why Some of Your Team Go the Extra Mile and Others Don't Show Rating: 0 out of 5 stars0 ratingsTrend-Driven Innovation: Beat Accelerating Customer Expectations Rating: 5 out of 5 stars5/5In the Common Interest II: Embracing Five Star Customer Service Rating: 0 out of 5 stars0 ratingsTuned In: Uncover the Extraordinary Opportunities That Lead to Business Breakthroughs Rating: 4 out of 5 stars4/5Indispensable: How To Become The Company That Your Customers Can't Live Without Rating: 4 out of 5 stars4/5Power Questions to Win the Sale: Overcoming Nine Critical Sales Challenges Rating: 0 out of 5 stars0 ratingsBranded Customer Service: The New Competitive Edge Rating: 3 out of 5 stars3/5The Consulting Bible: Everything You Need to Know to Create and Expand a Seven-Figure Consulting Practice Rating: 4 out of 5 stars4/5How to Persuade People Who Don't Want to be Persuaded: Get What You Want -- Every Time! Rating: 4 out of 5 stars4/5Customer CEO: How to Profit from the Power of Your Customers Rating: 0 out of 5 stars0 ratingsCultivate: The Six Non-Negotiable Traits of a Winning Team Rating: 0 out of 5 stars0 ratingsQuick Confidence: Be Authentic, Boost Connections, and Make Bold Bets on Yourself Rating: 0 out of 5 stars0 ratingsMarketing That Matters: 10 Practices to Profit Your Business and Change the World Rating: 4 out of 5 stars4/5Small Business Revolution: How Owners and Entrepreneurs Can Succeed Rating: 0 out of 5 stars0 ratingsHow Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services Rating: 0 out of 5 stars0 ratingsManaging Knock Your Socks Off Service Rating: 5 out of 5 stars5/5Marketing Your Retail Store in the Internet Age Rating: 4 out of 5 stars4/5Consulting For Dummies Rating: 4 out of 5 stars4/5WTF?: What's the Future of Business?: Changing the Way Businesses Create Experiences Rating: 2 out of 5 stars2/5The Relationship Revolution: Closing the Customer Promise Gap Rating: 0 out of 5 stars0 ratingsThe Small Business Online Marketing Handbook: Converting Online Conversations to Offline Sales Rating: 0 out of 5 stars0 ratingsThe Power of Wow! Why Thank You Makes Dollars & Sense: 7-Step Method to Increase Sales Retain Staff & Have Clients Rave about You! Rating: 0 out of 5 stars0 ratingsGet Growing: Get Clients, Grow Faster, and Spend Less Time Selling Rating: 0 out of 5 stars0 ratingsBe Your Own Brand: Achieve More of What You Want by Being More of Who You Are Rating: 5 out of 5 stars5/5Launch: How to Quickly Propel Your Business Beyond the Competition Rating: 0 out of 5 stars0 ratings
Business For You
Becoming Bulletproof: Protect Yourself, Read People, Influence Situations, and Live Fearlessly Rating: 4 out of 5 stars4/5Robert's Rules Of Order Rating: 5 out of 5 stars5/5The Catalyst: How to Change Anyone's Mind Rating: 4 out of 5 stars4/5Law of Connection: Lesson 10 from The 21 Irrefutable Laws of Leadership Rating: 4 out of 5 stars4/5Lying Rating: 4 out of 5 stars4/5Collaborating with the Enemy: How to Work with People You Don’t Agree with or Like or Trust Rating: 4 out of 5 stars4/5Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Rating: 4 out of 5 stars4/5Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Rating: 4 out of 5 stars4/5Nickel and Dimed: On (Not) Getting By in America Rating: 4 out of 5 stars4/5Summary of J.L. Collins's The Simple Path to Wealth Rating: 5 out of 5 stars5/5The Richest Man in Babylon: The most inspiring book on wealth ever written Rating: 5 out of 5 stars5/5Set for Life: An All-Out Approach to Early Financial Freedom Rating: 4 out of 5 stars4/5High Conflict: Why We Get Trapped and How We Get Out Rating: 4 out of 5 stars4/5The Five Dysfunctions of a Team: A Leadership Fable, 20th Anniversary Edition Rating: 4 out of 5 stars4/5Capitalism and Freedom Rating: 4 out of 5 stars4/5Leadership and Self-Deception: Getting out of the Box Rating: 4 out of 5 stars4/5Just Listen: Discover the Secret to Getting Through to Absolutely Anyone Rating: 4 out of 5 stars4/5The Intelligent Investor, Rev. Ed: The Definitive Book on Value Investing Rating: 4 out of 5 stars4/5Your Next Five Moves: Master the Art of Business Strategy Rating: 5 out of 5 stars5/5Buy, Rehab, Rent, Refinance, Repeat: The BRRRR Rental Property Investment Strategy Made Simple Rating: 5 out of 5 stars5/5Emotional Intelligence: Exploring the Most Powerful Intelligence Ever Discovered Rating: 5 out of 5 stars5/5Red Notice: A True Story of High Finance, Murder, and One Man's Fight for Justice Rating: 4 out of 5 stars4/5The Everything Guide To Being A Paralegal: Winning Secrets to a Successful Career! Rating: 5 out of 5 stars5/5Tools Of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers Rating: 4 out of 5 stars4/5How to Get Ideas Rating: 5 out of 5 stars5/5
Reviews for The Hidden Power of Your Customers
1 rating0 reviews