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Bank of America Code of Ethics and Values

Bank of America Code of Ethics and Values

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Published by Kim Hedum
Kind of an oxymoron!
Kind of an oxymoron!

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Categories:Types, Research
Published by: Kim Hedum on Jul 16, 2011
Copyright:Attribution Non-commercial

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08/10/2011

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Bank o America Corporation
Code of Ethics
 
The Bank of America Core Values
We are Bank o America — teammates serving customers, clients, communities andshareholders through all o our businesses around the world.
Together we:Deliver for our customers, clients and shareholders
We share a passion or winning and serving the fnancial needs o individuals, corporate clientsand institutional investors. We believe that disciplined execution will lead to sustainable andlong-term perormance.
Trust in our team
We work together around the globe to deliver the entire ranchise to all our constituents.We strive to be consistent and straightorward in our interactions.
Embrace the power of our people
We value our dierences — in thought, style, cultures, ethnicity, and experience — understandingthat diversity and inclusion are good or business and make our company stronger.
Act responsibly
We are aware that our decisions and actions aect people’s lives every day. We hold ourselvesaccountable or the disciplined management o risk and or doing the right thing.
Promote opportunity
We are committed to helping each other achieve our potential in order to build a better utureor ourselves and the customers, clients, communities and shareholders we serve.
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Code of Ethics: Our foundation for success
To my Bank o America teammates:We are proud o all we do as an engine o growth and success or millions o individuals,households, amilies and businesses o every size. With the trust our customers and clientsgive us comes a responsibility or ethical behavior in everything we do. The Bank o AmericaCode o Ethics applies to everyone who is employed by our company all employeesand directors.The Code, which spells out our shared commitment to the highest standards o conduct, isbased on our company’s Core Values. Consider our Code o Ethics as our Core Values in action.The language we use to describe our values is brie and aspirational it represents the spirit o our culture. The Code o Ethics provides the detailed guidance we need to translate our valuesinto action as we compete in the marketplace and engage with customers, clients, shareholders,vendors and each other.Trust is at the heart o what we do. Our customers and clients want to know they are doingbusiness with a fnancial services company that they can trust; that all our associates will treatthem airly, communicate orthrightly, and make clear, honest and ethical decisions. Trust iscrucial to the value we provide our customers. Trust is at the heart o our Core Values andCode o Ethics.The Code o Ethics has been designed this year with new eatures, illustrations and examplesto help us apply the ideas in the Code to everyday situations. The Code also contains newinormation this year relating to corporate social responsibility, discrimination and harassment,diversity, responding to the media, the new risk ramework, workplace saety and specialobligations o managers to lead by example. The Code is posted on Bank o America’s publicwebsite, and may be used to respond to questions rom customers, vendors or members o the public. Each o us is required to acknowledge our responsibility or reading, understandingand complying with the guidelines in this document. I you have any questions, please talkwith your manager.I thank you or working hard to set opportunity in motion or all those we serve. As we worktogether to achieve our goals, it is equally important that we commit to one another that we willalways do business and grow the right way with the honesty, integrity and air dealing that ourCode o Ethics and our Core Values require.This commitment is the oundation on which our company stands, and on which we will builda successul uture or our customers, clients, shareholders, communities and one another.Thank you or your personal commitment to upholding our values and ethical standardsevery day.Brian T. Moynihan

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