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Prepking EX0-100 Exam Questions

Prepking EX0-100 Exam Questions

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Published by: yoelvis799 on Jul 19, 2011
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www.Prepking.com
 
Exam : EXIN EX0-100Title : ITIL Foundation Certificate In ItService Management(Exin)Version : R6.1
 
 
www.Prepking.com
 
Prepking - King of Computer CertificationImportant Information, Please Read Carefully
Other Prepking products
A) Offline Testing engineUse the offline Testing engine product to practice the questions in an exam environment.B) Study Guide (not available for all exams)Build a foundation of knowledge which will be useful also after passing the exam.
Latest Version
We are constantly reviewing our products. New material is added and old material isupdated. Free updates are available for 90 days after the purchase. You should check yourmember zone at Prepking and update 3-4 days before the scheduled exam date.Here is the procedure to get the latest version:1.Go towww.Prepking.com2.Click on
Member zone/Log in (right side)
3. Then click My Account4.The latest versions of all purchased products are downloadable from here. Just click thelinks.For most updates,it is enough just to print the new questions at the end of the new version, not the wholedocument.
Feedback
If you spot a possible improvement then please let us know. We always interested inimproving product quality.Feedback should be send to feedback@Prepking.com. You should include the following:Exam number, version, page number, question number, and your login ID.Our experts will answer your mail promptly.
Copyright
Each PDF file contains a unique serial number associated with your particular name andcontact information for security purposes. So if we find out that a particular PDF file isbeing distributed by you, Prepking reserves the right to take legal action against youaccording to the International Copyright Laws.
Explanations
This product does not include explanations at the moment. If you are interested inproviding explanations for this exam, please contact feedback@Prepking.com.
 
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1. What is produced when Problem Management identifies the cause of a Problem and a workaround?A. a Request for ChangeB. a resolved ProblemC. a Known ErrorD. one or more resolved incidents
Answer:
C2. Which process includes developing a recovery plan?A. IT Service Continuity ManagementB. Problem ManagementC. Capacity ManagementD. Availability Management
Answer:
A3. How does Problem Management differ from Incident Management?A. Incident Management focuses on registration and Problem Management does not.B. Problem Management focuses on restoration of service and Incident Management focuses on findingthe cause.C. Incident Management focuses on restoration of service and Problem Management focuses on findingthe cause.D. Problem Management generates reports and Incident Management does not.
Answer:
C4. Certain data is needed to describe an ITIL?process. This includes the objectives and the output. Whatelse is required?A. activitiesB. authorisationsC. environmentD. Configuration Management Database (CMDB)
Answer:
A

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