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Table Of Contents

Section 1: The future of small business 1
Section 2: Getting advice booster tips 6
Section 3: Financial booster tips 14
Section 4: Business relationship booster tips 46
Section 5: Staff booster tips 62
Section 6: Customer service booster tips 80
Section 7: Advertising and marketing booster tips 97
Section 8: Internet booster tips 115
Section 9: Insurance booster tips 127
Section 10: Legal booster tips 138
Section 11: Personal booster tips 149
Section 12: Planning for the future booster tips 174
1What type of help is available?
2Know when to look for help
3Embrace technology and save money
4You might be eligible for a grant
7Financing—it pays to shop around
9Find and use a good accountant
11What to do if you get into financial trouble
12The real cost of expanding—can you afford it?
13Beware of giving credit
14Chasing bad debts—is it worth it?
15Keep good records from the start
16Keeping costs down without losing customers
17How to know what to charge
19Beware the third-year boom and fourth-year bust
20Partnership pitfalls—how to avoid them
21Build a relationship with your suppliers
22Build a relationship with your landlord
26Use mediation to solve conflict
27Accept that others may not share your enthusiasm
28Put the job description in writing
29Always check references
31Train your staff (and yourself) properly
32Lead by example and your team will follow
33Communicate effectively with your staff
34Conduct performance reviews
36Dismiss staff who don’t work out
37Balance your staff numbers
38Build a relationship with your customers
39Learn to say ‘no’
40Use simple market research to keep on track
41Continually ask your customers if they are happy
43Be honest and upright in all your dealings
44The right and wrong way to handle a complaint
48Do a course or read a marketing book
49Take small steps to market your business
51Don’t be pressured into buying advertising
52Market your business to a simple plan
53Don’t lose touch with your customers
56Talk to other people in business
57Find a business that you admire
58Be realistic about the Internet
59A lousy website makes your business look lousy
60Make sure that you market your website
62Budget for the Internet to be an ongoing expense
63Beware of spam
64What type of insurance should you have?
65How much insurance should you have?
66Always read the fine print
68Using an insurance broker
70Prevention is better than cure
71When to use a lawyer
72Choosing a lawyer
73Keeping legal costs down
74Make sure that everything is up-front
75Get a second opinion
78Make sure that everything is in writing
81Try to separate work from home
82Maintaining your enthusiasm
85Listen to your instincts—they are normally right
87Develop your negotiating skills
89Use photographs to record your progress
90Know when to call it a day
93Keep copies of important documents
95Know exactly how you are going to get there
97Competition—you need to be better than the rest
98Always have a plan for when things go wrong
99Be aware of your business’s peaks and troughs
102Don’t be afraid to charge what you’re worth
103Monopolies—the ultimate competition
104Learn to delegate
105Become a spokesperson
106Try to win an award for your business
107Don’t let a bad experience leave you feeling jaded
108Don’t lose a good customer over a few cents
109Enjoy the journey
110Constantly strive to boost your business
111Surround yourself with successful people
112Get to know your bank manager
113Make your business environmentally friendly
114Make your business a good place to work
115Learn to manage your time
116Don’t be afraid to be unconventional
117Read as much as you can
118Persevere, persevere, persevere
120Spend a few hours each week surfing the Internet
121Compile your own operations manual
Credit request form (for your customers)
Goals and objectives form
Professional services checklist
Job description form (position description)
A checklist for employing staff
A step-by-step marketing plan
Insurance checklist
A stress checklist
A de-stress checklist
Developing an Internet plan
Recommended reading
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101 Ways to Boost Your Business[1]

101 Ways to Boost Your Business[1]

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Published by Momentous Creation

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Published by: Momentous Creation on Jul 20, 2011
Copyright:Attribution Non-commercial

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01/23/2012

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