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Table Of Contents

IMPORTANCE OF INFORMATION TECHNOLOGY TO BUSINESS
1.1.2 Role of Information Technology in the Organisation
WHAT IS INFORMATION TECHNOLOGY?
1.2.1 Data, Information and Knowledge
1.2.2 Characteristics of Quality Information
1.2.4 Components of Information Technology
1.2.5 Information System
2.2.1 Types of Organisational Structure
INFORMATION TECHNOLOGY ARCHITECTURE AND INFRASTRUCTURE
2.4.1 Mainframe and Terminal Environment
2.4.2 PC Environment
2.4.3 Distributed Environment
GOALS OF INFORMATION TECHNOLOGY MANAGEMENT
3.2.2 Managing Information Technology Infrastructure
3.2.3 Managing Knowledge Workers
MANAGING INFORMATION TECHNOLOGY ORGANISATIONS
3.3.1 Function of Information Technology Organisation
INFORMATION TECHNOLOGY SECURITY
4.1.1 Threats Towards Information Technology
4.1.2 Forms of Computer Crime
4.1.3 Technology Security Management
4.1.4 Controlling Computer Crime Security
4.1.5 Role of Auditing in the Control Process
4.1.6 Internet Security
SOCIAL ISSUES IN INFORMATION TECHNOLOGY USAGE
4.2.1 Threats to Jobs
4.2.2 Human Relations
4.2.3 Health Issues
4.2.4 Threats to Personal Rights (Privacy)
4.3.1 Ethical Issues in Information Technology
4.3.2 Main Technological Trend that Leads to Ethical Issues
4.3.3 Basic Framework of Information Technology Ethics
4.3.4 Personal Issues
COMPUTER EVOLUTION
COMPUTER HIERARCHY
COMPUTER SYSTEM COMPONENTS
5.3.1 Central Processing Unit (CPU)
5.3.2 Computer Storage
DATA REPRESENTATION
5.5.1 Input Technology
5.5.2 Output Technology
BACKGROUND OF SOFTWARE
ISSUES RELATED TO SOFTWARE
TYPES OF COMPUTER SOFTWARE
6.3.1 Categorisation of Software Based on Function
6.3.2 Categorisation of Software Based on Scope
6.3.3 Categorisation of Software Based on Price
PROGRAMMING LANGUAGES
6.4.1 Generations of Programming Languages
7.1.2 Storing and Retrieving Data
TRADITIONAL FILING SYSTEM
7.3.1 Database Development
7.3.2 Logical Data in Database
DATABASE MANAGEMENT SYSTEM (DBMS)
7.5.1 Hierarchical Model
7.5.2 Network Model
7.5.3 Relational Model
7.6 DATA STORAGE
7.7 MANAGING DATABASE
DEFINITION AND FUNCTIONS OF TELECOMMUNICATIONS
8.4.2 Telecommunications Processor
8.4.3 Communication Media
8.4.5 Communication Application Software
8.5.1 Internet Services
8.5.2 Internet Usage in Business
8.5.3 Internet Challenges
FUNCTIONAL INFORMATION SYSTEMS
Functional information systems can
TYPES OF INFORMATION SYSTEMS
9.2.1 Levels of Management in the Organisation
Three Levels of Management in the Organisation
9.2.2 Management and Decision Making
TRANSACTION PROCESSING SYSTEM (TPS)
9.3.1 TPS Objectives
9.3.2 TPS Methods/Processes
9.3.3 TPS Activities
9.3.4 Traditional Transaction Processing System Applications
OTHER FUNCTIONAL INFORMATION SYSTEMS
9.4.1 Marketing Information Systems
9.4.2 Production/Operations Management
9.4.3 Human Resource Information Systems
MANAGEMENT INFORMATION SYSTEMS (MIS)
9.5.1 Characteristics of MIS
DECISION SUPPORT SYSTEMS (DSS)
9.6.1 Characteristics of Decision Support Systems
9.6.2 Analysis Models for DSS
9.6.3 DSS Components
9.6.4 DSS Capabilities
EXECUTIVE INFORMATION (SUPPORT) SYSTEMS (EIS)
9.7.1 Characteristics of EIS
9.7.2 EIS Capabilities
ARTIFICIAL INTELLIGENCE (AI)
9.8.1 Background of Artificial Intelligence
9.8.2 Objectives of AI
9.8.3 Characteristics of Artificial Intelligence
9.8.4 Capabilities of Artificial Intelligence
9.8.5 Trends in Business Information System Applications
SYSTEM DEVELOPMENT PLANNING
10.1.1 Concept of Problem Solving
10.1.2 Information Systems and Organisational Planning
10.1.3 Standardisation in Planning
10.1.4 From Planning to Development
SYSTEM DEVELOPMENT AND ORGANISATIONAL CHANGE
10.2.1 Organisational Change
SYSTEM DEVELOPMENT METHODS
11.1.1 System Development Lifecycle
11.1.2 Investigation
11.1.3 Analysis
11.1.4 Design
11.1.5 Programming
11.1.6 Testing
11.1.7 Implementation
ALTERNATIVE METHODS FOR SYSTEM DEVELOPMENT
11.2.1 Prototyping
11.2.2 Joint Application Design
11.2.3 Computer Assisted Software Engineering (CASE)
11.2.4 Rapid Application Development
11.2.5 Object Oriented Development
11.2.6 End User Computing
11.2.7 Third Party Development
11.2.8 Purchase of Ready-made Software
INFORMATION SYSTEM FAILURES
12.1.1 Problematic Areas in Information Systems
12.1.2 Evaluating System Success
REASONS FOR SUCCESS/FAILURE OF INFORMATION SYSTEMS
12.2.1 Reasons for Success and Failure
MANAGING INFORMATION SYSTEM IMPLEMENTATION
12.3.1 Controlling Risk Factors
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BBTP3103 - IT for Management (May2010)

BBTP3103 - IT for Management (May2010)

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Published by Khathma Ibrahim

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Published by: Khathma Ibrahim on Jul 22, 2011
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