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Table Of Contents

5Security Dependency: SAP CRM and Other Components
13 Security for Third-Party or Additional Products
14Dispensable Functions with Impact on Security
14 Dispensable Functions with Impact on Security
15Other Security-Related Information
17Component-Specific Guidelines: Master Data
17.1Accounts and Contacts
17.2Assortments
17.3Listings
17.4Conditions (Prices)
18.1.2External List Management
18.1.3Marketing Prospects
18.1.4Segmentation
18.1.5Campaign Management
18.1.6Account Defaults
18.1.7Deal Master
18.1.8Claims Management
18.1.9Trade Promotions
18.1.10Trade Promotion Guidelines
18.1.11Agreements
18.1.12Funds Management
18.2.1Account Planning
18.2.2Activity Management
18.2.3Activity Journals
18.2.4Activity Scheduling
18.2.5Visit Planning
18.2.6Opportunity Management
18.2.7Organizational Management
18.2.8Surveys
18.2.10Territory Management
18.2.11Quotation and Order Management
18.2.12Sales Contracts and Agreements
18.2.13Credit Analyst Workbench
18.2.14ERP Transaction Processing
18.2.15Billing in SAP CRM
18.2.16Rebates in SAP CRM
18.2.17Entitlement Management
18.2.18SAP Incentive and Commission Management
18.2.19Payment Cards Encryption
18.2.20Pipeline Performance Management
19Component-Specific Guidelines: Interaction Center
19.1E-Mail Response Management System
19.2Interaction Center Manager
19.2.1Incident Management
19.2.2Problem Management
19.2.3Request for Change Management
20Component-Specific Guidelines: Field Applications
20.2SAP Mobile Service
20.3Mobile Client Synchronization
21Component-Specific Guidelines: Web Channel Enablement
21.1E-Service
21.2Selling via eBay
21.3Interactive Product Configuration User Interface
22Component-Specific Guidelines: Partner Channel Management
22.1Channel Sales Management for High Tech
22.2Contracts and Chargeback for Pharmaceutical
22.3Lead Management with Channel Partners
22.4Market Development Funds
23.1CRM Server
23.2Software Agent Framework
23.3Solution Database
23.4UI Framework
23.5Calendar (ActiveX) Control
23.6Access Control Engine
23.7Knowledge Management
24.1SAP Leasing
24.2SAP Account Origination
24.3SAP Social Services Management for Public Sector
24.4Investigative Case Management
24.5Media: SAP Intellectual Property Management
24.6Telco Dealer Application
24.7Public Sector: Grantor
24.8Utilities: B2C Call Center and B2B Work Center
25Component-Specific Guidelines: Loyalty Management
A.1The Main SAP Documentation Types
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Security Guide for SAP CRM 7.0

Security Guide for SAP CRM 7.0

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Published by dyssa123

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Published by: dyssa123 on Jul 25, 2011
Copyright:Attribution Non-commercial

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05/26/2013

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