You are on page 1of 16

CONSUMER

 Any person who buys or hires any goods or service is a consumer


except if he uses such goods or service for commercial purpose. or if the goods/service provided is free of cost, the person shall not be considered a consumer.

Caveat emptor rule ( let the buyer beware) in sale of goods act of 1930, sprout the root of consumer interest protection.

United nations passed resolution of consume protection in april 1985

In India 1986 was the enactment of consumer protection act

Aimed at providing simple, quick, and cheaper protection of consumers interest

Right to SAFETY against hazardous goods and services


Right to be INFORMED about quality, quantity, purity, standard, price.

Right to CHOOSE from a variety at competitive prices.

Right to seek REDRESSAL.

Right to BE HEARD.

Right to CONSUMER EDUCATION.

STATE COMMISSION

DISTRICT FORUM

NATIONAL COMMISSION

CONSUMER PROTECTION REDRESSAL AGENCIES

 TWO-THIRDS of spending in

the world economy ($ 30 trillion) is by consumers. YET THEY HAVE NO VOICE! VOICE!
 New Economic Policy floods

YE market with productsYE DIL MAANGE MORE but too little information for informed choice.

Today, although there are a lot of pluses for us in India, there are a lot of minuses too. Perhaps we have carried on the nonco-operation bit too far even after gaining Independence we are not cooperating with each other for the progress of our country! Nepotism and corruption are bhai-bhai with India!
Gandhiji probably is still saying HEY RAM! at the state of India from the heavens.

 Under the provisions of the Act, any

citizen may request information from a "public authority which is required to reply expeditiously or within thirty days  Aims at containing corruption and holding the government accountable by providing access to information  This act is applicable to the whole of INDIA except the state of JAMMU AND KASHMIR

o Apply in person or electronically

o Time limit for giving information is 30 days o If information concerns life and liberty of a person it must be given in 48 hrs o If information is given by third party then invite objections then more 10 days o No action on application for 30 days its deemed refusal

 Information that affects the sovereignty and integrity of india  Information which breach privilege of parliament  Information about commercial confidence, trade secrets or intellectual property  Information received in confidence from foreign government  Information that endangers the life or physical safety of any person  Information that affect investigation or apprehension or prosecution of offenders

Co-operatives

 Sugar sector  Marketing co-operatives  Co-operatives Credit  Dairy Industry

Costconscious

Ensure and maintain high quality

Innovative Methods

Financially Strong

Lost Relevance

Improve their Marketing Methods

BENEFITS THE RICH FARMERS

CORRUPT OFFICERS UNSKILLED & INEFFICIENT MANAGERS NO SATISFACTORY SYSTEM OF ACCOUNTING & AUDITING LACK OF RESOURCES

IGNORANCE OF VITAL SECTORS

FUTURE OF CO-OPERATIVES IS NOT BRIGHT IT HAS NOT SOLVED A SINGLE PROBLEM FOR WHICH IT WAS STARTED

You might also like