would not have failed. I have chosen a wrong day a holiday though the task was aroutine one.I could have maintained good relations with my executives for success of mycommunication.
Overcome the communication barriers
When you send a message, you intend to communicate meaning, but the message
Q2. What are the biggest barriers that prevent you from listening effectively?Explain how you could overcome these barriers. (10 marks)Answer:
Listening is not easy and there are a number of obstacles that stand in the way of effective listening, both within and outside the workplace. These barriers may becategorized as follows –
1. Physiological Barriers
– This was discussed earlier under the barriers tocommunication. Some people may have genuine hearing problems or deficiencies thatprevent them from listening properly. Once detected, they can generally be treated.Other people may have difficulty in processing information, or memory related problemswhich make them poor listeners. Another physiological barrier is rapid thought.Listeners have the ability to process information at the rate of approximately 500 wordsper minute, whereas speakers talk at around 125 words per minute. Since listeners areleft with a lot of spare time, their attention may not be focused on what the speaker issaying, but may wander elsewhere.
2. Physical Barriers
– These refer to distractions in the environment such as the sound
Q3. List and briefly describe the five most important guidelines, in your opinion,to be followed when making oral business presentations. (10 marks).Answer:
Some basic rules need to be followed when using them –