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QPS Media SM & Queens Land Floods PDF Version

QPS Media SM & Queens Land Floods PDF Version

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Published by Kim Stephens

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Published by: Kim Stephens on Jul 29, 2011
Copyright:Attribution Non-commercial


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Social Media and theQueensland’s Crises
A Best Practice ExampleBy: Kim StephensiDisaster 2.0
By: Kim StephensiDisaster 2.0
Thursday, March 10, 2011
Social media and emergencymanagement:
Today we will discuss:
importance of using social media as a means of communicating with the public during a crisis
lessons from the Queensland flood, withemphasis on the police service media unit
understanding impact & measuringsuccess
Thursday, March 10, 2011
used social media to:
Communicate vitally important information
By pass the media as a messenge
Involve the public by both listening to what they had to say and to answer their questions
Monitor what the public were thinking and feeling so that they could better meet their needs
Help people help themselves and their communities
WHY is Social Media Becoming
an important means of communication?
It’s where the people are...
%of UK Population Online% Not online
% of UK Population with Social Media Profile% Without
Thursday, March 10, 2011

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