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Table Of Contents

PRACTICING THE SPEECH394
ORGANIZING YOUR POINTS IN A LOGICAL ORDER358
USING TRANSITIONS362
CHAPTER 4
CHAPTER 5
COMMUNICATION DEFINED
TYPES OF COMMUNICATION
MODELING COMMUNICATION
COMMUNICATION COMPETENCE: WHAT MAKES AN EFFECTIVE COMMUNICATOR?
CLARIFYING MISCONCEPTIONS ABOUT COMMUNICATION
ACTIVITIES
FOR FURTHER EXPLORATION
PERCEIVING OTHERS
PERCEIVING THE SELF
IDENTITY MANAGEMENT: COMMUNICATION AS IMPRESSION MANAGEMENT
THE NATURE OF LANGUAGE
THE POWER OF LANGUAGE
TROUBLESOME LANGUAGE
GENDER AND LANGUAGE
CULTURE AND LANGUAGE
MISCONCEPTIONS ABOUT LISTENING
OVERCOMING CHALLENGES TO EFFECTIVE LISTENING
PERSONAL LISTENING STYLES
INFORMATIONAL LISTENING
CRITICAL LISTENING
EMPATHIC LISTENING
CHARACTERISTICS OF NONVERBAL COMMUNICATION
INFLUENCES ON NONVERBAL COMMUNICATION
FUNCTIONS OF NONVERBAL COMMUNICATION
TYPES OF NONVERBAL COMMUNICATION
CHARACTERISTICS OF INTERPERSONAL RELATIONSHIPS
INTIMACY IN INTERPERSONAL RELATIONSHIPS
RELATIONAL DEVELOPMENT AND MAINTENANCE
SELF-DISCLOSURE IN INTERPERSONAL RELATIONSHIPS
COMMUNICATION CLIMATES IN INTERPERSONAL RELATIONSHIPS
MANAGING INTERPERSONAL CONFLICT
WHAT IS A GROUP?
GOALS OF GROUPS AND THEIR MEMBERS
TYPES OF GROUPS
CHARACTERISTICS OF GROUPS
CULTURAL INFLUENCES ON GROUP COMMUNICATION
APPROACHES AND STAGES IN PROBLEM SOLVING
MAINTAINING POSITIVE RELATIONSHIPS
LEADERSHIP AND POWER IN GROUPS
OVERCOMING DANGERS IN GROUP DISCUSSION
CHOOSING A TOPIC
DEFINING PURPOSE
General Purpose
ANALYZING THE SPEAKING SITUATION
GATHERING INFORMATION
STRUCTURING THE SPEECH
Working Outline
Formal Outline
Speaking Notes
ORGANIZING YOUR POINTS IN A LOGICAL ORDER
USING TRANSITIONS
BEGINNING AND ENDING THE SPEECH
SUPPORTING MATERIAL
USING VISUAL AIDS
DEALING WITH STAGE FRIGHT
TYPES OF DELIVERY
PRACTICING THE SPEECH
GUIDELINES FOR DELIVERY
OFFERING CONSTRUCTIVE CRITICISM
TYPES OF INFORMATIVE SPEAKING
INFORMATIVE VERSUS PERSUASIVE TOPICS
TECHNIQUES OF INFORMATIVE SPEAKING
CHARACTERISTICS OF PERSUASION
CATEGORIZING TYPES OF PERSUASION
By Desired Outcome
CREATING THE PERSUASIVE MESSAGE
Use Solid Evidence
ADAPTING TO THE AUDIENCE
BUILDING CREDIBILITY AS A SPEAKER
Interviewing
THE NATURE OF INTERVIEWING
How Interviewing Differs from Conversation
PLANNING THE INTERVIEW
The Interviewer’s Role
The Interviewee’s Role
CONDUCTING THE INTERVIEW
Stages of an Interview
The Interviewer’s Responsibilities
The Interviewee’s Responsibilities
THE SELECTION INTERVIEW
Employment Strategies
Tips for the Interviewee
THE INFORMATION-GATHERING INTERVIEW
Prepare for the Interview
Choose the Right Interviewee
Informational Interviewing Tips
OTHER INTERVIEW TYPES
The Persuasive Interview
The Counseling Interview
The Survey Interview
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Understanding Human Communication

Understanding Human Communication

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Published by Irina Tenu

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Published by: Irina Tenu on Jul 29, 2011
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10/04/2013

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