Training and Development Yale Consultancy Sdn Bhd

Programmes
Your Advanced Leading Executive

About YALE

YALE Consultancy Sdn Bhd is an international

professional service firm in Malaysia. The
organisation is a dynamic practice providing
professional services in research and
development, training, corporate and

How to become management consultancy and couching to its

clients. Our objective is to provide a high standard
of professional practice in every field for every

a Human
one of our clients.

Communication Course Synopsis

consultant? This course is specially designed students,

business consultant, CEO, Business owners,
executives, officers, administrators, marketers,
human resource managers, health
professional, psychologists, or anyone who is
dealing with human being. This seminar
exposes to candidates the concept of human
communication skills. In this workshop, we
will focus on process of human resource
communication, person perception, the verbal
and non verbal message, listening, conflict
and negotiation, relationship in process.
Besides, this seminar would focus on
interpersonal communication, intercultural
communication, interviewing, small-group
communication, public communication,
organisation communication and mass
communication and the new technology.

Contact Us

Dr George Leow
 012 326 6874
YALE CONSULTANCY SDN. BHD. (805615-X)
 79-3, Amber Business Plaza, Jalan Jelawat 1
Cheras Batu 3½, 56000 Kuala Lumpur
 016 977 4993
 03 90801932
 info@yaleconsultant.com
 www.yaleconsultant.com
Objectives Programme Outline

• Understanding the principle of The lecturer concerned may start the class
with a lecture of the topic. This will be
human communication. followed by the class practical and case
• Expose to candidates on contexts of studies of the specific issues.
human communication and the
application. Days Assignments

Day 1 Process of human resource

Benefits communication

• Enhance skills on human Person perception

communication
• Practice and supervise issues related
to human communication including
negotiation, interview, intercultural
communication, small group
communication and others.
Day 2 The verbal and non verbal message,
Listening
Day 3 Conflict and negotiation,
Relationship in process.
Interpersonal communication

Who Should Attend Day 4 Intercultural communication,

Interviewing,
Small-group communication
Students, business consultant, CEO, Business
owners, executives, officers, administrators, Day 5 Public communication,
marketers, human resource managers, health
Organisation communication
professional, psychologists, or anyone who is
dealing with human being and who have
interest to explore in the area of human Mass communication and the new
communication. technology.

Course Method

This course is highly interactive, inspiring and

packed with fun. It consists of a lively mix of
group work, discussions on case studies, and
practical examples.

Method of payment

Price: RM 3 500/pax
Bank made payable to (please attach a copy of
payment slip)
Payee Name: Yale Consultancy Sdn Bhd