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Employee Retention Salamon

Employee Retention Salamon

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Published by kalamsoftware

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Published by: kalamsoftware on Jul 31, 2011
Copyright:Attribution Non-commercial

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11/20/2013

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Employee Retention
TABLE OF CONTENTS
Chapter  NoTOPICPAGE NO
11.11.21.31.4233.13.23.33.43.5456788.19INTRODUCTIONObjectives of the StudyMethodologyExecutive SummaryTalented men leave, dead wood doesn’tHUMAN RESOURCE MANAGEMENTEMPLOYEE RETENTIONThe Importance of Retaining EmployeesThe 3 R’s of Employee RetentionTen Ways to Retain Your EmployeeMyths about Employee Morale Prevent Companies from Achieving RetentionSuccessTen Factors that Affect Employee RetentionSOLUTION TO THE PROBLEMEMPLOYEE RETENTION STRATEGIESBPO SECTOR INDUSTRYCHALLENGES FOR AN HR PROFESSIONAL IN BPOBPO for HR PracticesEmployee Benefits Provided by BPOFINDINGS,RECOMMENDATIONS, LIMITATIONS, CONCLUSIONSBibliography23457811141516202529334346555660
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Employee Retention
CHAPTER 1
INTRODUCTION
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Employee Retention
1.1 OBJECTIVE OF THE PROJECT
The main objective of doing this study was to understand thenature of work, employment, and labour relationships in call centres (BPO) and itsimpact on workers. This effort aims at identifying and exploring the shared interests tocounter the preexisting belief that employees (the human resource) and the humanresource management bodies in both the developing and developed world are divided.One of the biggest challenges companies are facing is the attractionand retention of good employees and top performers. The purpose of this project studywas also to prove how employee retention is essential in this day and age, and if theorganizations are not awake to the situation and immediate actions are not taken to thateffect, what repercussions lay ahead and how they would affect the organization and theindustry.- 3 -

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