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Emotional Intelligence In Your Workplace
Venue:
•
Malaysia: Kuala Lumpur (KL) & Penang (PG)
•
Singapore
•
Indonesia
•
Vietnam
•
Thailand
•
China
•
Philippine
•
Mauritius
•
Australia
•
Middle EastThis workshop is designed to provide the participants with extensive individualizedinsight into the processes of Emotional Intelligence based on Daniel Goleman’sEmotional Competence framework. The workshop also explores how emotional forcesare managed in your workplace and the consequences for work performance and businesssuccess through games and activities. The benefits of this workshop will apply to your work and your life and it enables participants to learn how to avoid the high costs of lowEQ.This workshop is an overview of how emotional intelligence can impact your people andthus your organization. In order to fully practice Emotional Intelligence in your organization, we are following the above ALIC learning model.
Objectives:
•
After attending the workshop, the participants will be able to
•
Explore the EQ model
•
Identify the principles and skills necessary for personal insights andunderstanding in the workplace
•
Enhance their current EQ knowledge and skills at the workplace to ensure better working relationship
•
Conduct a detailed self assessment to pinpoint your EQ management strengthsand create an improvement plan
Who should attend?
This workshop is beneficial to managers, executives, and also supervisors from theorganization.
 
Workshop Methodology
Participants will be stimulated to participate with active interaction in team activities likegroup discussions & presentations, business games & modeling and case studies.
What you will learn?
•
Introduction of Emotional Quotient/Intelligence
o
Definitions and History of EQ
o
Five Dimensions of Emotional Intelligence
•
EQ Management Competencies
o
Personal Competence
Self-awareness
Emotional Awareness
Accurate Self-Assessment
Self-Confidence
Self-Regulation
Self-Control
Trustworthiness
Conscientiousness
Adaptability
Innovation
Motivation
Achievement drive
Commitment
Initiative
Optimism
o
Social Competence
Empathy
Understanding others
Developing others
Service orientation
Leveraging diversity
Political awareness
Social Skills
Influence
Communication
Conflict Management
Leadership
Change Catalyst
Building Bonds
Collaboration and Cooperation
Team Capabilities
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