Centre for Public Scrutiny (CfPS)
The Centre for Public Scrutiny is an independent charity that promotestransparent, inclusive and accountable public services and celebratesexcellent and effective scrutiny across the public sector. We supportindividuals, organisations and communities by creating networks and forumsand sharing learning through published guidance, consultancy, training andevents. Our website www.cfps.org.uk contains the largest on-line collection of scrutiny reviews and reports as well as other resources that show more aboutwhat scrutiny can do for you.
Local Government Ombudsmen (LGO)
The LGO’s mission is to provide an independent means of redress toindividuals for injustice caused by unfair treatment or service failure by localauthorities, schools and care providers and to use our learning to promotegood public administration and service improvement. The LGO’s jurisdiction extends to a wide range of public bodies providinglocal services, including local authorities (excluding town and parish councils);all registered adult social care providers; national parks; police authorities;education appeal panels and some maintained schools. Complaints caninclude dissatisfaction with planning decisions, the allocation of social
housing, benets payments, anti-social behaviour, the care of adults or
children, or other local issues that impact on people’s lives.www.lgo.org.uk Published July 2011