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Table Of Contents

Figure 1: Avaya Public Safety Solution Reference Configuration
2.2. Network Configuration
3. Equipment and Software Validated
4. Configure Avaya Communication Manager
4.1. Verify Avaya Communication Manager License
4.2. Administer IP Node Name for C-LAN
4.3. Administer IP Interface for C-LAN
4.4. Administer Data Module for C-LAN
4.5. Administer IP Services for AES Transport Link
4.6. Administer CTI Link for TSAPI Service
4.7. Administer Stations for NICE
4.8. Administer COR for Virtual and Monitored Stations
4.9. Administer Feature Access code for Service Observing
4.10. Administer System Parameters
5. Configure Avaya Application Enablement Services
5.1. Verify Avaya Application Enablement Services License
5.2. Administer Local IP
5.3. Administer Switch Connection
5.4. Administer TSAPI Link
5.5. Administer Security Database
5.6. Obtain Tlink Name
5.7. Administer NICE Users
5.8. Administer Device Groups
5.9. Restart TSAPI Service
6. Configure NICE Call Recording System
6.1. Configure NiceCLS server
6.2. Configure the NICE Application Tools
7. General Test Approach and Test Results
8. Verification
8.1. Verify Avaya Communication Manager
8.2. Verify Avaya Application Enablement Services
8.3. Verify Call Recording and Playback from the NICE Query and Monitor
9. Terminology
10. Conclusion
11. Additional References
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Nice Avaya

Nice Avaya

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Published by p_kudalkar

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Published by: p_kudalkar on Aug 03, 2011
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11/26/2012

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