Professional Documents
Culture Documents
Performance Appraisal
Aims of Appraisal Content of Appraisal Implementation Maintenance and Evaluation of Appraisal Appraisal and Performance Management (PRP)
Content of Appraisal (for Assessment & Comparison) DESIGNING THE QUESTIONNAIRE Identify abilities that are central to good performance AND can discriminate between staff with varying levels of performance. How can we identify these job-related activities ?
Rating Scale Format (Assessment and Comparison) 4 common formats for ratings scales :
1. Scales with verbally described intervals 2. Numerical/Alphabetical, with low-high (intervals specified, but not described) 3. Graphic rating scales : extremes and mid-point specified, with detailed description of dimension of behaviour 4. Comparative scales : behaviour described relative to others.
Disadvantages
idiosyncratic rating errors (halo, restriction of range, leniency, central tendency, acquiesence)
How to reduce idiosyncratic rating errors Train appraisers Use forced distributions Increase the number of raters Use behaviourally based rating scales (e.g. BOS and BARS)